Doctor, have you ever presented a treatment plan, offered financing, and still watched your patient walk out the door? You’re not alone. In this sneak peek into the PDA 2025 conference, Regan Robertson sits down with Marla Merritt, Vice President of Strategic Partnerships at AcceptCare, to uncover the often-overlooked friction points in case acceptance—and how a single software solution is transforming the way patients say “yes.”
Marla shares her personal story of being a single mom faced with a $20,000 dental bill—and no payment options. Regan tells the story of a friend who couldn’t decide which financing to apply for, afraid multiple attempts would lead to rejection. These aren’t rare moments—they’re happening every day in practices like yours.
You’ll learn:
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Why most case acceptance problems come down to confusion—not cost
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How AcceptCare delivers pre-approved financing options without hard credit checks
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What practices like Clarksburg Dental did to jump from 22% to 55% case acceptance
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How to embed “yes moments” into your patient journey without overloading your team
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What one thing you should stop, start, and continue doing to grow in 2025
This is more than just a software conversation—it’s about building trust, removing shame, and making health decisions easier for your patients. Don’t miss this behind-the-scenes look at one of PDA’s most impactful strategic partners and how they’re helping practices grow smarter, not harder.
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