The Dental A Team with Kiera Dent
The Dental A Team with Kiera Dent
The Dental A Team podcast is here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS.
The Dental A Team

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Episode 570: How to Unconventionally Grow Your Practice
Vanessa Vitagliano with Dental Warranty is on the podcast to talk about utilizing a warranty to provide peace of mind to your patients (and practice), especially amid these times of uncertainty. Vanessa and Kiera discuss what it’s like for both the practice and patient if Dental Warranty is...  Read More
Episode 569: You Need to Establish Perio Protocol
This is an episode all about perio and why it’s so important to establish protocol for it in your practice. Dana joins Kiera to touch on the following:          Why establishing perio protocol will benefit your hygiene team               How to get calibration               How to implement more...  Read More
Episode 568: A Solution for Chaos
This episode is for those who can’t seem to catch a break no matter how hard they try. Kiera shares her personal experiences from this past year that have brought chaos into her life, and how she found a way to take a moment and be still. Remember: Life is happening for you and now to you....  Read More
Episode 567: Is Your Marketing Worth the Money?
When it comes to marketing, are you just spending money for the sake of spending money? This episode is all about realizing your marketing return on investment. Where are your patients coming from? What’s working and not working? Kiera shares what practices should be asking of their markets to get...  Read More
Episode 565: Your Future You Thanks You
This episode is about reflecting on who you are — as a business owner, as a team member, and on the person you’ve become. Kiera talks about different types of business owners, and strengths that come with each, and then encourages listeners to write a letter to themselves to come back to in a year,...  Read More
Episode 564: Did You Catch These Red Flags?
Kiera is answering a listener's question! The question: How do I double-check my CPA? The answer … is in this episode! Kiera talks about why as a business owner, you need to have a basic understanding of taxes and finances — enough to know when red flags pop up. She shares how she navigates the...  Read More
Episode 563: Increase Your Practice’s Magic
Want to know if your practice is a place people like? Take a look at the number of internal referrals you’re getting. Kiera shares why your patients telling others to come is a sign of a healthy, thriving practice. Internal referrals mean your practice provides great service, delivers on promises,...  Read More
Episode 562: Best Teams Do This
Wanna know what makes the best teams? Collaboration. Team members working together creates positive morale and culture, and that’s what you want in a practice. Hear some nuggets of wisdom from Kiera as she talks about growing your team into leaders and giving them purpose each week. Transcript:...  Read More
Episode 561: Onboarding an Associate (From a Team Member’s Perspective)
It’s a consultant-takeover episode! Spiffy Tiffy and Brit talk about the transition of bringing on a new associate … and what that’s like from a team member’s perspective. It can be exciting. It can be scary. And both of those feelings are okay. The two consultants share what they’ve experienced in...  Read More
Episode 560: What Is Magic?
Kiera Dent: Hey everyone, welcome to The Dental A Team podcast. I'm your host, Kiera Dent and I have this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental...  Read More
Episode 559: Get Your Claims Paid Faster
Check out Sarah’s documentation reference sheet! Email us at hello@thedentalateam.com for a copy! Kiera Dent: Hey everyone, welcome to the Dental A Team Podcast. I'm your host, Kiera Dent. And I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because...  Read More
Episode 558: Office Autopsy: Mapping Out 5 to 15 Ops
Kiera Dent: Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I have this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a...  Read More
Episode 557: How To Attract Ideal Patients
Kiera Dent: Hey everyone, welcome to the Dental A Team Podcast. I'm your host, Kiera Dent and I have this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental...  Read More
Episode 556: How to Recession-Proof Your Practice
Kiera Dent: Hey everyone, welcome to the Dental A Team Podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective because, let's face it, dentistry can be a challenging profession with those two perspectives. I've been a...  Read More
Episode 555: Keeping Up with the Money Game
 Kiera Dent: Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I have this crazy idea that maybe I could combine a doctor and a team member's perspective because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental...  Read More
Episode 554: Easy Button: The Same-Day Treatment Mindset
Is your team obsessed with having the best patient experience possible? In this episode, Kiera is joined by Dana to talk about how to get your team into that same-day treatment mindset. They discuss what it takes to get your team on board for a pro-same-day treatment culture, how it can save your...  Read More
Episode 553: Focusing on Profit First with a Pro CPA
Susanne Mariga, CPA, is the star of this podcast episode, which dives into the profit-first mindset. With Kiera, Susanne shares truths about what profit first is and how to get started; how to apply it to real-life businesses; and how much income should go in which buckets. Also touched on is how...  Read More
Episode 552: 3 Steps to ACTUALLY Implement
With all the inspiration out there in the world (including this podcast), it can be challenging to execute the great ideas coming your way. In this episode, Kiera shares three steps to help you and your practice actually implement great ideas and methods to launch your goals forward.       ...  Read More
Episode 551: Leaders, You Need to Decide
Brit and Kiera are throwing down some truths in this podcast episode, which is all about making a decision as a leader. The two get honest about their experiences with leaders (good and bad), and why it can be frustrating as a team member to work under poor leadership. Brit and Kiera touch on …  ...  Read More
Episode 550: “Wow Factor” Dental Practice Tips
Josh Scott, owner and CEO of Studio 8E8, joins Kiera to talk about how dental practices can stand out post-Covid-19. As the digital world evolves, Studio 8E8 is keeping dental practices up to speed. Josh and Kiera touch on …          The evolution of the web experience               Attracting...  Read More
Episode 549: How to Fine-Tune Your Practice?
Do you ever find yourself or team members responding to proposed solutions by saying, ‘Oh, we already do that’? This episode is all about closing the 10% gap between your regular and elite dental practices. It’s about fine-tuning the methods you already have in place to be the very best practice...  Read More
Episode 548: How to Make Your Practice’s Big WIG
Establishing a goal — a wildly important goal — for your entire team to get behind can unify and progress your practice forward in leaps and bounds. In this episode, Kiera talks through establishing your office’s WIGs (even if it’s the middle of the year). The steps:          Ask yourself what...  Read More
Episode 547: Expansions + Dropping Delta Dental
Jeff Helgerson, operations manager at Green Park Dentistry in North Carolina, joins Kiera on the Dental A-Team podcast! Kiera and Jeff dive into Jeff’s dental practice as it expands into a larger practice space and navigate how to go about that — accept new patients? Drop Delta? Drill and fill?...  Read More
Episode 546: Are You the Best ______ in the World?
It’s time for some personal development time with Kiera. In this episode, she shares an approach she recently read about: You ask yourself who is the best [fill in a position in your dental practice] in the world? Now answer that question. If it’s not your name, ask yourself if that’s who you want...  Read More
Episode 545: Getting the Yes … in LIFE!
Kiera and Tiff are here to encourage listeners to own who they are and what they have to offer — to get that yes in life! They touch on how setting goals, establishing a positive mindset, and removing personal barriers can lead to more yeses in your professional life. The way to get more yeses in...  Read More
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