On the surface, this practice was doing well. Strong revenue, a steady team, and loyal patients. But growth had hit a ceiling.
The owner had ambitious goals, yet like many dentists, they were caught in the common trap: wanting expansion without sacrificing time, health, or the culture they’d worked hard to build.
That’s when our team stepped in.
What We Changed (And Why It Worked)
Practice growth doesn’t come from hustle alone. It comes from clarity, structure, and the right team. Here’s where we focused:
1. Hired the Right Associates
We helped the owner bring on two associates who weren’t just clinically solid, they aligned with the practice’s culture, values, and long-term goals.
2. Built a True Leadership Team
The practice needed more than “helpers”, it needed leaders. We coached the existing team into clearly defined roles with accountability, decision-making power, and trust.
3. Overhauled Systems for Sustainable Growth
From weekly leadership meetings to real-time data tracking, we introduced systems that created alignment, faster decisions, and measurable progress.
4. Expanded Surgical Services In-House
Securing hospital privileges allowed the practice to perform high-level surgeries without referring out. We created dedicated surgery days, improving efficiency and profitability.
5. Cleaned Up Hygiene Billing
One hidden area of loss was hygiene production. We improved how procedures were coded and billed, bringing missed revenue back into the picture.
The Result? Real Growth Without Chaos
- Collections jumped from $3.2M to over $5M
- The owner reclaimed time and energy
- The leadership team shared the load
- Systems made growth feel calm, not chaotic
Most importantly, the doctor didn’t just hit a number, they gained peace of mind.
Is Your Practice at a Plateau?
If you’re like many dentists, you know your practice has more potential, but scaling feels overwhelming. You’re already working long hours. Your team is stretched thin. And adding more to the plate seems impossible.
That’s exactly when systems, leadership development, and strategic support can make all the difference.
Let’s Create Your Version of This Story
Do you ever feel stuck between practice growth and burnout? We get it. You don’t have to figure it out on your own. There’s a better way and it starts with building the right systems and team structure for your next level of success!
Schedule a complimentary Practice Assessment. We’ll identify your blind spots, find growth opportunities, and show you how to take your practice from plateaued to powerhouse.
Let’s build your transformation story next!
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Last updated: September 2025
Written by Jacintha Ham, Dental A Team