We all know growth looks good on paper. But behind the numbers, many doctors feel like they’re burning out while barely moving forward.

That was the case for this practice: collecting $3.2M, running a busy schedule, and serving loyal patients, but hitting a wall when it came to the next level. The team was tapped out, the owner was in the weeds, and growth felt… heavy.

We stepped in to help them scale without the chaos.

Here’s what we did, and what you might consider if you’re in the same spot.

Building a Team That Supports Growth

First step: stop doing it all alone.

We helped the owner bring on two associates, but not just any warm bodies, these were clinicians who matched the vision and culture. That made it easier to share the load without sacrificing patient experience.

Next, we formed a real leadership team. No more owner as the bottleneck. With accountability and communication flowing, the practice got its rhythm back.

Structuring for Sustainable Systems

With the right team in place, we tackled the systems.

- Weekly leadership huddles

- Streamlined accountability

- KPI tracking tied to daily action

This structure gave everyone clarity, and gave the owner their evenings back.

We also shifted the schedule to support dedicated surgical blocks, reducing interruptions and optimizing doctor time.

Adding Value Through Clinical Expansion

One key unlock was hospital privileges and in-house dental surgery.

Not only did this increase case acceptance, it also made treatment more convenient for patients. Combined with team coaching around patient communication, this added a serious revenue boost without increasing stress.

Cleaning Up Hygiene Billing

Hygiene is often under-coded, under-managed, and under-leveraged.

We helped the team correct billing practices, implement solid re-care systems, and set clear production goals. The result? Hygiene started pulling real weight in the practice’s growth trajectory.

The Real Outcome?

- Collections increased from $3.2M to over $5M

- Case acceptance rose due to better communication and expanded services

- Leadership structure

Do you ever feel stuck between growth and burnout? We’ve helped hundreds of practices get out of the grind and grow with clarity.

Schedule a Complimentary Practice Assessment call   and let’s map out your path to scalable, sustainable growth.

For more tips, check out our podcast.

Last updated: October 2025

Written by Jacintha Ham, Dental A Team