Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

199: Is your office where people WANT to be?

199: Is your office where people WANT to be?

6/11/2020 2:02:07 PM   |   Comments: 0   |   Views: 10

Special guest Cheryl Cornelius is back to talk about establishing the perfect patient experience. Cheryl’s practice in San Antonio received 600+ Google reviews in a short chunk of time thanks to the consistent work of making their office a place patients want to visit. Cheryl shared with Kiera a few tips to keep the culture one of positivity:

        
  •     

    Start your morning huddle with a moment of gratitude, then celebrate the previous day’s wins

        
  •     
  •     

    Consider what your patients will want and need, right down to the tiniest detail

        
  •     
  •     

    If you make mistakes, own it

        
  •     
  •     

    Stay on top of your spending

        

One thing Cheryl does is treating her staff to lunch once a week. It’s a time they can all get together and chat about life and bond. This episode is a great chance to think of ways to have a positive attitude throughout your workplace, including both staff and patients.

Visit www.TheDentalATeam.com to find other ways to give your patients an ideal experience.

 

You must be logged in to view comments.
Total Blog Activity
997
Total Bloggers
13,451
Total Blog Posts
4,671
Total Podcasts
1,788
Total Videos
Sponsors
Townie Perks
Townie® Poll
Who or what do you turn to for most financial advice regarding your practice?
  
Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
©2025 Dentaltown, a division of Farran Media • All Rights Reserved
9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 • Phone:+1-480-598-0001 • Fax:+1-480-598-3450