Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #911: Building Your Perfect Day Is as Easy as This
Often when scheduling appointments, it’s all about the patient. But what about the doctor or team members? Britt and Tiff give tips for scheduling while keeping efficiency and quality in mind (for both parties). Episode resources: Transcript: The Dental A Team (00:01.057) Hello everyone...  Read More
Episode #910: How To Turn 4 Dental Practice Tricks Into Treats!
Happy Halloween! In this episode, Kiera lists four “tricks” in dental practices that might scare a practice owner off, and gives advice on how to turn them into treats. 1. Leaking revenue 2. A team that doesn’t care about company goals 3. Untapped potential holding you back 4. Low case...  Read More
Episode #909: How to Stay Consistent During the End-of-Year Rush
Tiff and Britt are here to give advice on how to maintain consistency during the busiest times. They talk about keeping a positive mindset when things become stressful, how to avoid getting stuck in “fix mode,” how to find what tasks you can automate, and more. Episode resources: ...  Read More
Episode #908: Book Club: Prioritize A Higher Level of Fun (!!!)
Kiera and Dana download the latest Dental A-Team book, . Specifically, the two discuss why it’s so important to strive for playfulness, connection, and fun even in the workplace, as well as a new DAT project — coming March 2025! Episode resources: Transcript: Kiera Dent (00:01.026)...  Read More
Episode #907: Successful Step-by-Step From 4 Ops to 8 Ops and Insane Growth
Kiera speaks with Drs. Nick and Whitney Forsythe about their journey of being married and buying (then growing) a dental practice, and where they are now. Points include not letting work ruin a personal life, laying the groundwork for a good reputation, managing schedules, and more. Episode...  Read More
Episode #906: 3 Ways a Consultant Can Help You Thrive Now and in 2025
Did you know? Practices working with the Dental A-Team tend to see a 10 to 30% increase in revenue and at least a 5 to 10% decrease in overhead. In this episode, Kiera talks about key ways hiring a consultant for your practice will boost your success. Episode resources: Transcript: Kiera...  Read More
Episode #905: All About Fees: Increases, Negotiations, and More
Tiff and Britt discuss what the end of 2024 should ideally look like as far as fee schedule analyses and negotiations. They touch on comparisons within your area, the right percentile to aim for, when to send out negotiation letters and requests, and more. Episode resources: Transcript:...  Read More
Episode #904: Getting Creative in a Saturated Market
Kiera and Britt are joined by Dr. Renae Sweeney, a dentist in South Florida who put in a lot of work to make her practices stand out. The three discuss how she was able to effectively find her client base, the importance of staying confident in your goals, and more. Episode resources: ...  Read More
Episode #903: Happy National Boss’s Day!
Tiff, Britt, and Dana are on the podcast to celebrate those guiding dental practices around the country, including Dental A-Team’s own, Kiera Dent. Let’s give it up to the bosses who we know constantly have their teams’ well-being top of mind. Episode resources: Transcript: The Dental A...  Read More
Episode #902: How to Successfully Expand Your Range of Services
Is there a service in the dentistry field you’re interested in learning more about — perhaps enough to add it to your practice? Tiff and Britt dive deep into how to go about expanding services. They give examples, how to tap into your creative side, hurdles that might come up and how to pivot,...  Read More
Episode #901: How to Have the Perfect Quarterly Meeting
Kiera is a guest on the Dental Lighthouse Podcast with Jason Tanoory to talk about the power of quarterly meetings. They discuss the benefits of a third party, how to have healthy conversations, and why there needs to be an atmosphere of trust and vulnerability to have good communication. ...  Read More
Episode #900: Manage Your Inventory Like a Pro
So much of practice profitability comes from tracking supplies and overhead. Kiera pulls back the curtain on how practices can keep track of supplies, avoid shortages, and stay within budget. Episode resources: Transcript: Kiera Dent (00:00.59) Hello, Dental A Team listeners. This is...  Read More
Episode #899: A Guide to Celebrating Your Team!
Tiff and Dana are encouraging listeners to start planning for an end-of-year celebration now to show your appreciation for the team. Their advice includes ideas that cost money, and ones that don’t! Episode resources: Transcript: The Dental A Team (00:00.756) Hello Dental A Team...  Read More
Episode #898: An Interview With the Bloody Tooth Guy
Kiera sits down with certified oral and maxillofacial surgeon Dr. Jason Auerbach, also known as  on social media. They discuss Dr. Auerbach’s love for and journey through his career, standout surgery moments, the pros and cons of building his DSO, marketing advice that will take you far, and...  Read More
Episode #897: How to Cross-Train Your Positions
Kiera talks about why it’s so critical to have two people in each department who know everything backward and forwards, as well as how to train team members to become those position experts. Episode resources: Transcript: Kiera Dent (00:00.792) Hello, Dental A Team listeners. This is Kiera...  Read More
Episode #896: Roadmapping Your Goals
Tiff and Dana talk about setting yourself up for success, goal edition. When you begin to work toward your dreams for your practice, do you take an all-encompassing approach? This episode focuses on creating a roadmap for those goals to make them easier to reach. Episode resources: ...  Read More
Episode #895: HR 101: Classify Your Employees Correctly (Or Else)
Paul Edwards, HR extraordinaire and founder of CEDR, breaks down with Kiera the classification of employees from a federal perspective. He touches on how to know if you’re classifying employees right, where state laws come into play, what happens when there are penalties, and more.   Episode...  Read More
Episode #894: Book Club: Die with Zero, Maximize Your Life Experiences
Kiera reviews the September book club selection:  by Bill Perkins. She compares the Die with Zero method with profit-first, talks about applying this mindset in her own life, and how to enjoy life richly.  Episode resources: Transcript: Kiera Dent (00:01.346) Hello, Dental A Team...  Read More
Episode #893: There’s Still Time to Meet Your 2024 Practice Goals
It’s time to assess the goals you set for your practice this year. In this episode, Tiff and Dana discuss taking a good look at those 2024 goals, considering the averages and trends in order to project out, starting to think about 2025, and more. Episode resources: Transcript: The Dental...  Read More
Episode #892: Hiring Outside of Dentistry
Kiera talks about how to effectively hire team members who don’t have formal dentistry training — and how they can be some of the best employees you’ll ever have. Episode resources: Transcript: Kiera Dent (00:00.942) Hello, Dental A Team listeners. This is Kiera. I hope you are just...  Read More
Episode #891: Who Builds the Ops Manual?
Tiff and Dana take a look at the mechanisms that go into building an operations manual: who participates versus who keeps everyone on track, what’s the timeline, what type of accountability methods come into play, and more. Episode resources: Transcript: The Dental A Team (00:02.51)...  Read More
Episode #890: Hacks for Increasing Profitability
Rereleasing one of DAT’s most popular episodes! Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone...  Read More
Episode #889: Here’s Where Practices Fall Short When Hiring
Cory Pinegar of CallForce joins Tiff to talk about how to successfully hire the best people for your practice. They discuss the importance of consistent communication, what happens when one team member isn’t fitting, bringing on remote workers, and more. Episode resources: Get in touch with...  Read More
Episode #888: Insider Scoop on What Office Managers Do
Rereleasing one of DAT’s most popular episodes! What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics: - The one trait you...  Read More
Episode #887: Ensure Your New Patients Are Staying
Tiff and Britt discuss ways a practice can make sure their new patients are sticking around, including the importance of gaining feedback from those folks who are leaving and double-checking there’s a chain of accountability in the first place. Episode resources: Transcript: The Dental A...  Read More
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