Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #886: Hygiene Handoffs: Up Your Case Acceptance!
Rereleasing one of DAT’s most popular episodes! Did you know there’s a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the  She touches on that, and gives pro tips on upping that...  Read More
Episode #885: Perks of Being an Associate Dentist
Kiera joins Haley Schultz on The Dental Download podcast to talk about maximizing associate dentistry. They discuss how to go about learning about numbers, overhead, meeting cadence, leadership and more, as well as the Dental A-Team’s educational resource for new dental school grads. Episode...  Read More
Episode #884: Use Hygiene to Increase Profitability
Tiff and Britt talk about how practices can give a boost to the hygiene department’s profitability, especially as 2024 gets closer to its end. Specifically, the two give insight on increased re-care, appointment efficiency, and consistent SRP. They also discuss ensuring your practice has enough...  Read More
Episode #883: Read the Schedule Like a Pro
Britt and Tiff talk about how to look outside your department’s corner of the schedule, including the power of X’s and slashes and why this method will set your practice up for success. Episode resources: Transcript: The Dental A Team (00:07.502) Hello, Dental A Team. I am so excited...  Read More
Episode #882: Give Your Patients a Memorable Experience
We all want our patients to be raving fans of our practice, right? Kiera gives tips on how to have your patients know they’ve hit an absolute gold mine in terms of dental care. Episode resources: Transcript: Kiera Dent (00:00.686) Hello, Dental A Team listeners. This is Kiera and welcome to...  Read More
Episode #881: Priority Scheduling: Ideal Week + Ideal Schedules
Rereleasing one of DAT’s most popular episodes!  Dr. Dave Moghadam returns to the Dental A-Team podcast! This time, he’s giving the goods on priority scheduling, something he’s been working with for over a year now. He and Kiera go deep into priority scheduling with the following highlights:  - How...  Read More
Episode #880: What I Wish They Taught in Dental School
Every 3rd Thursday at 4:30 p.m. Pacific Time, the Dental A-Team  on what should’ve been taught in dental school, but probably wasn’t. Topics can include how to make your practice run smoother, how to think about DSOs, life as an associate, and more! Episode resources: Transcript: Kiera...  Read More
Episode #879: Book Club: Business Is a Game of Strategies
Britt talks about the latest book club read,  by Patrick Bet-David. This book is a great reminder that career success is not one-size-fits-all.  Episode resources: Transcript: Britt (00:00.646) Hello Dental A Team listeners, this is Brett and you are here on the Dental A Team podcast and...  Read More
Episode #878: Treatment Planning: What’s Best For the Patient?
Tiff and Dana lay out the most critical piece when it comes to communicating with patients during treatment planning: Focus on the patient’s health, not money or insurance. Episode resources: Transcript: The Dental A Team (00:01.506) All right. Hello, Dental A Team listeners. We are so happy...  Read More
Episode #877: Billing: Dealing With Denials + Old Balances
Kiera educates listeners on how to install systems in the billing department that can better flow out to the clinical teams so denials and old balances can disappear once and for all. Episode resources: Transcript: Kiera Dent (00:00.59) Hello, Dental A Team listeners. This is Kiera and...  Read More
Episode #876: Have a Slam-Dunk September
Kiera encourages practices to send out end-of-year benefit letters now, just in time for the slow-down in September. As a bonus, she includes the lingo those letters can include. Episode resources: Transcript: Kiera Dent (00:00.634) Hello, Dental A Team listeners. This is Kiera and...  Read More
Episode #875: Keep Those Hygiene Schedules Full
Tiff and Dana drill down on how practices can avoid their hygiene schedules falling apart, including the benefit of ASAP lists and their opinions on re-care. Episode resources: Transcript: The Dental A Team (00:06.99) Hey, Dental A Team podcast listeners, we are back at you again. We are...  Read More
Episode #874: Vibe Check! Patient Experience A-Z
Rereleasing one of DAT’s most popular episodes! Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself: - What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern? - What companies have the type...  Read More
Episode #873: Create Lasting Impressions With Your Patients
Focusing on relationship-building with your patients is a surprisingly effective way to establish long-term success in the practice. Tiff and Dana discuss why these relationships are such difference-makers, the two methods most critical to creating connection, and how to start implementing that...  Read More
Episode #872: Are Your Systems Outdated?
It’s a very techie world out there, meaning there’s probably a more streamlined way to perform some of the systems in your practice. In this episode, Kiera talks about how to go about innovating before you're forced to. She touches on different points to check on in your practice, and gives ideas...  Read More
Episode #871: Increase Profitability with Your AR
Consultants Tiff and Dana talk all about accounts receivable and why knowing your numbers is so critical to practice success. Hint: Once you know where your numbers sit at, you can develop systems to improve the areas in need of help. Episode resources: Transcript: Tiffanie (00:08.706)...  Read More
Episode #870: Office Autopsy: A Complete Schedule Overhaul
In this office autopsy episode, Kiera shares an example of a doctor who’s hungry to evolve. After approaching the Dental A-Team with the hope to be a more confident business owner, Kiera and the doctor reviewed the practice’s systems with a fine-toothed comb. Improvements to the practice were made...  Read More
Episode #869: How To Outsource Your Billing
Rereleasing one of DAT’s most popular episodes! Kiera is joined by Tiffany at eAssist to talk all things outsourcing. eAssist is a remote dental billing company that offers a variety of services (like dental billing, patient billing, insurance verification). Together, Kiera and Tiffany touch on...  Read More
Episode #868: DAT Book Club: Clear Your Limiting Beliefs
Britt reviews the July book club selection,  by Louise Hay, by touching on the principles that most stood out to her: clearing out your limiting beliefs, knowing the power of the present moment, applying a positive narrative to your life, and more. Episode resources: Transcript: Britt...  Read More
Episode #867: Identify (+ Implement) the Best CE Opportunities
As DAT visits with practices, the consultants are hearing more about CE options: doctors and team members who feel like they’re consuming too much or spending too much money for not enough or not the right kind of education. This episode is all about finding the right CE for your practice right...  Read More
Episode #866: It’s Time to Modernize Payment Processing!
Mark Rasmussen of Moolah is on the podcast with Kiera! Moolah is all about modernization of payment in dental practices. Mark and Kiera talk about Moolah and its full suite of payment tools, what modernized payments look like in dentistry, software/devices to use, honest processing fees, and more....  Read More
Episode #865: Stop Being Afraid of Your PnL
As a follow-up to episode 858 (), Tiff and Dana circle back to focus on managing your practice’s debt by knowing your PnL. They touch on how to interpret your numbers, considering whether the debt is worth it, healthy money ranges, and a ton more. Episode resources: Transcript: The Dental...  Read More
Episode #864: Earn More & Work Less
Re-releasing one of DAT’s most popular episodes! Dr. Jesse Green is back on the podcast to share more real-life experiences of a dentist. In this episode, Dr. Green shares with Kiera how to move your practice from being profitable to scalable. He shares specific insight about:          How to...  Read More
Episode #863: 3 Tips for Upping Your Internal Referral Game
Tiff and Dana are wrapping up their series of marketing-focused episodes. This week, they discuss internal referrals. They talk about three things to ramp up success with these referrals: 1. Identify your why 2. Know your patient avatar  3. Bring a competitive spirit         Episode resources: ...  Read More
Episode #862: Getting Team Buy-in For a New Service
Brad Titensor with Dental Warranty is back already! This time, he and Kiera talk about getting your team excited about incorporating and utilizing a new service in the practice, including: steps for integration, goal-setting, building habits, and what a presentation to patients sounds like....  Read More
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