Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #917 The Art of Maximizing the EFDA
Tiff and Dana discuss the ideal ways to utilize expanded functions dental assistants (EFDAs). They provide different ideas of how an EFDA can effectively fill in gaps, address scheduling SNAFUs, why state regulations need to be taken into consideration, and more. Episode resources: ...  Read More
Episode #916: How to Boost Employee Engagement
The more engaged your team members are with your practice, the happier everyone (patients included) is. Kiera shares four questions to ask employees in connection to their engagement, then breaks down how to interpret the responses and what to put into place for improvement. Episode resources: ...  Read More
Episode #915: Tips + Tricks to Make Coding Exciting (and Accurate)
Tiff and Dana discuss the importance of coding accuracy in dental practices. That includes universal codes everyone can understand, how to stay up-to-date on resources, the best way to know team members are getting paid for all their work, different codes across specialties, and more. Episode...  Read More
Episode #914: This Is Your Ideal Marketing Growth Strategy
Josh Scott of Studio EightyEight is back for more! He joins Kiera to talk about the marriage of creativity with performance marketing for dental practices, how to pull meaning from conversations when talking about dentistry, why putting yourself out there actually helps your patients, and more. ...  Read More
Episode #913: How To Win Your Patients Over
Kiera is a guest on Dr. Gallagher’s Podcast in this crossover episode! There is a lot of important ground covered here, including how to establish the ideal practice flow, the differences in consulting between speciality and general practices, why being a human being feels like a lost art, how to...  Read More
Episode #912: Are You On Track For 2024 To End?
Kiera gives listeners advice on what they should be checking in on with their practices as 2024 begins to wind down. This could be finances, operations, staffing, or personal health. She also encourages setting strategic goals as you begin to forecast 2025. Episode resources: Transcript:...  Read More
Episode #911: Building Your Perfect Day Is as Easy as This
Often when scheduling appointments, it’s all about the patient. But what about the doctor or team members? Britt and Tiff give tips for scheduling while keeping efficiency and quality in mind (for both parties). Episode resources: Transcript: The Dental A Team (00:01.057) Hello everyone...  Read More
Episode #910: How To Turn 4 Dental Practice Tricks Into Treats!
Happy Halloween! In this episode, Kiera lists four “tricks” in dental practices that might scare a practice owner off, and gives advice on how to turn them into treats. 1. Leaking revenue 2. A team that doesn’t care about company goals 3. Untapped potential holding you back 4. Low case...  Read More
Episode #909: How to Stay Consistent During the End-of-Year Rush
Tiff and Britt are here to give advice on how to maintain consistency during the busiest times. They talk about keeping a positive mindset when things become stressful, how to avoid getting stuck in “fix mode,” how to find what tasks you can automate, and more. Episode resources: ...  Read More
Episode #908: Book Club: Prioritize A Higher Level of Fun (!!!)
Kiera and Dana download the latest Dental A-Team book, . Specifically, the two discuss why it’s so important to strive for playfulness, connection, and fun even in the workplace, as well as a new DAT project — coming March 2025! Episode resources: Transcript: Kiera Dent (00:01.026)...  Read More
Episode #907: Successful Step-by-Step From 4 Ops to 8 Ops and Insane Growth
Kiera speaks with Drs. Nick and Whitney Forsythe about their journey of being married and buying (then growing) a dental practice, and where they are now. Points include not letting work ruin a personal life, laying the groundwork for a good reputation, managing schedules, and more. Episode...  Read More
Episode #906: 3 Ways a Consultant Can Help You Thrive Now and in 2025
Did you know? Practices working with the Dental A-Team tend to see a 10 to 30% increase in revenue and at least a 5 to 10% decrease in overhead. In this episode, Kiera talks about key ways hiring a consultant for your practice will boost your success. Episode resources: Transcript: Kiera...  Read More
Episode #905: All About Fees: Increases, Negotiations, and More
Tiff and Britt discuss what the end of 2024 should ideally look like as far as fee schedule analyses and negotiations. They touch on comparisons within your area, the right percentile to aim for, when to send out negotiation letters and requests, and more. Episode resources: Transcript:...  Read More
Episode #904: Getting Creative in a Saturated Market
Kiera and Britt are joined by Dr. Renae Sweeney, a dentist in South Florida who put in a lot of work to make her practices stand out. The three discuss how she was able to effectively find her client base, the importance of staying confident in your goals, and more. Episode resources: ...  Read More
Episode #903: Happy National Boss’s Day!
Tiff, Britt, and Dana are on the podcast to celebrate those guiding dental practices around the country, including Dental A-Team’s own, Kiera Dent. Let’s give it up to the bosses who we know constantly have their teams’ well-being top of mind. Episode resources: Transcript: The Dental A...  Read More
Episode #902: How to Successfully Expand Your Range of Services
Is there a service in the dentistry field you’re interested in learning more about — perhaps enough to add it to your practice? Tiff and Britt dive deep into how to go about expanding services. They give examples, how to tap into your creative side, hurdles that might come up and how to pivot,...  Read More
Episode #901: How to Have the Perfect Quarterly Meeting
Kiera is a guest on the Dental Lighthouse Podcast with Jason Tanoory to talk about the power of quarterly meetings. They discuss the benefits of a third party, how to have healthy conversations, and why there needs to be an atmosphere of trust and vulnerability to have good communication. ...  Read More
Episode #900: Manage Your Inventory Like a Pro
So much of practice profitability comes from tracking supplies and overhead. Kiera pulls back the curtain on how practices can keep track of supplies, avoid shortages, and stay within budget. Episode resources: Transcript: Kiera Dent (00:00.59) Hello, Dental A Team listeners. This is...  Read More
Episode #899: A Guide to Celebrating Your Team!
Tiff and Dana are encouraging listeners to start planning for an end-of-year celebration now to show your appreciation for the team. Their advice includes ideas that cost money, and ones that don’t! Episode resources: Transcript: The Dental A Team (00:00.756) Hello Dental A Team...  Read More
Episode #898: An Interview With the Bloody Tooth Guy
Kiera sits down with certified oral and maxillofacial surgeon Dr. Jason Auerbach, also known as  on social media. They discuss Dr. Auerbach’s love for and journey through his career, standout surgery moments, the pros and cons of building his DSO, marketing advice that will take you far, and...  Read More
Episode #897: How to Cross-Train Your Positions
Kiera talks about why it’s so critical to have two people in each department who know everything backward and forwards, as well as how to train team members to become those position experts. Episode resources: Transcript: Kiera Dent (00:00.792) Hello, Dental A Team listeners. This is Kiera...  Read More
Episode #896: Roadmapping Your Goals
Tiff and Dana talk about setting yourself up for success, goal edition. When you begin to work toward your dreams for your practice, do you take an all-encompassing approach? This episode focuses on creating a roadmap for those goals to make them easier to reach. Episode resources: ...  Read More
Episode #895: HR 101: Classify Your Employees Correctly (Or Else)
Paul Edwards, HR extraordinaire and founder of CEDR, breaks down with Kiera the classification of employees from a federal perspective. He touches on how to know if you’re classifying employees right, where state laws come into play, what happens when there are penalties, and more.   Episode...  Read More
Episode #894: Book Club: Die with Zero, Maximize Your Life Experiences
Kiera reviews the September book club selection:  by Bill Perkins. She compares the Die with Zero method with profit-first, talks about applying this mindset in her own life, and how to enjoy life richly.  Episode resources: Transcript: Kiera Dent (00:01.346) Hello, Dental A Team...  Read More
Episode #893: There’s Still Time to Meet Your 2024 Practice Goals
It’s time to assess the goals you set for your practice this year. In this episode, Tiff and Dana discuss taking a good look at those 2024 goals, considering the averages and trends in order to project out, starting to think about 2025, and more. Episode resources: Transcript: The Dental...  Read More
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