Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #941: The Path to Multi-Practice Success
When it comes to owning and operating multiple dental practices, not everything runs the same. That’s a common surprise for those overseeing multiple practices. In this episode, Tiff and Britt discuss where practices often fall short in keeping things running smoothly across all offices, and how...  Read More
Episode #940: What Leaders Should Not Do
Kiera is joined by DAT Consultant Dana Morsell to talk about common leadership pitfalls, and how you can overcome them. They discuss such points as: - Thinking you have to make all the decisions - Navigating a lack of creativity or problem-solving - Being too focused on goals, and not enough on...  Read More
Episode #939: Strategic Tips for 2025
Figuring out how to drink from the firehouse of the new year can be overwhelming. Tiff and Britt give suggestions on where to start your journey to improving your practice’s growth, or perfecting your scheduling, or addressing high cancellations — or whatever your goal is in 2025. Episode...  Read More
Episode #938: Fitness Amid Everyday Busyness
“Humans want to move, and life gets in the way.” Those are the words of Laura, Kiera’s personal trainer, who’s the guest for this episode. Together, Kiera and Laura discuss overcoming the often quite sedentary life of dentistry professionals by bringing on a source of accountability. Episode...  Read More
FREE Maximum Momentum Webinar for Dentists & Practice Owners!
Are you ready to take your dental practice to the next level and make 2025 your most successful year yet? We’re thrilled to invite you to our Maximum Momentum Webinar!  What Is Maximum Momentum? Maximum Momentum is not just an event—it’s a game-changer for your practice and your life. Whether...  Read More
Episode #937: The Full Picture of Practice Success
Tiff and Dana start their first episode of the 2025 focused on getting the entire practice team on board with goals. This doesn’t mean just the numbers or just the patient experience, but all the pieces of the puzzle. Episode resources: Transcript: The Dental A Team (00:01.926) Hello, Dental...  Read More
Episode #936: 2025: The Year to Thrive
Happy New Year! Instead of setting resolutions to start off 2025, Kiera tries a different route: identity changes. What fights can you stop starting in your personal or professional life in order to become the best person, the best dental hygienist, the best doctor, the best _______ you can be in...  Read More
Episode #935: Prompts to Reflect on 2024
On this final day of 2024, Kiera gives listeners a series prompts to reflect on the past year — personal, professional, and many stops in between. Episode resources: Transcript: Kiera Dent (00:00.964) Hello, Dental A Team listeners. This is Kiera and happy New Year's Eve. I cannot believe...  Read More
Episode #934: It’s Time to Reevaluate Your Handbook
Did team members in your practice have to have any hard conversations this year? Maybe about dress code or drug testing? Did that new PTO policy work? Were there uncomfortable topics with patients? Tiff and Dana give advice on how to go about updating your handbook as 2024 comes to an end, so you...  Read More
Episode #933: Merry Christmas, Dental A Team Family!
Kiera invites listeners to consider what gift(s) they provide others — whether it’s patients or team members, or in a more personal capacity. Episode resources: Transcript: Kiera Dent (00:01.422) Hello, Dental A Team listeners. This is Kiera and Merry Christmas. If you don't celebrate,...  Read More
Episode #932: The Magic of Excitement
Merry Christmas Eve! Kiera talks about how dental teams can apply the excitement and anticipation associated with holidays to their practices and work spaces. Episode resources: Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and Merry Christmas Eve. If you...  Read More
Episode #931: Book Club: Focusing With Deep Intent
It’s Dental A-Team’s last book club episode of 2024! December’s book is  by Cal Newport. Kiera dives deep (heh) into what it means to work with such intensity in a world overrun with distractions, including layers of cognitive focus, an increase in the ability to master topics, the power of...  Read More
Episode #930: Getting To That 10% More
Tiff and Dana are here to gameplan your goals for 2025 by starting big and breaking it into smaller and more attainable pieces. They discuss aspects to consider, such as profitability, time management, tracking systems, and more. Episode resources: Transcript: The Dental A Team (00:01.106)...  Read More
Episode #929: 3 Unexpected Attributes For a Winning Dental Team
To inspire the most effective team for your practice, Kiera shares three key attributes that need to exist among staff members: - Trust and vulnerability - Healthy debate - Peer-to-peer accountability Episode resources: Transcript: Kiera Dent (00:01.05) Hello, Dental A Team Listeners. This...  Read More
Episode #928: Maintaining Patient Trust After A Senior Partner Leaves
Dr. Brian Harris is back once more, this time talking about how he continued the practice after his father left. He touches on financial considerations (like selling to a DSO), growing pains being part of a first-of-its-kind DSO, and more. Episode resources: Transcript: The Dental A Team...  Read More
Episode #927: Navigating Burnout: “It’s Not A Dead End, It’s A Cul-de-sac”
Dr. Brian Harris of Smile Virtual gets real and raw with Kiera. The topic: burnout, and how Dr. Harris navigated it to boost himself toward success. He talks about what that meant personally, professionally, as well as tackling the reality of finances and production with a practice partner, and...  Read More
Episode #926: Update Your Ops Manual Without Breaking a Sweat
Tiff and Dana discuss updating your operations manual in a way that doesn’t completely stress you out. They dive into details about each of the following steps: - Establish an ops manual point person - Schedule regular updates - Delegate sections - Set due dates Just because it’s a big deal...  Read More
Episode #925: Rising From Rock Bottom
In this powerful episode, Kiera is joined by John Jackson, executive director of Defy Ventures, Utah. John shares his history as a criminal, the time he spent incarcerated for his crimes, and how he found the power to change. Kiera and John met through a Tony Robbins’ Business Mastery earlier...  Read More
Episode #924: 2025: Getting Creative For Your Practice
Kiera lays out a ton of ideas on how practices should be looking ahead to 2025, including the right percentage growth to aim for, why you actually can take time off for vacation, and more. Episode resources: Transcript: Kiera Dent (00:00.994) Hello, Dental A Team listeners. This is Kiera...  Read More
Episode #923: End of Year Crunch? No Need to Panic!
Tiff and Dana spell out how to avoid the crunch-time that always seems to crop up each December. They give advice on how to find the just-right daily metric for your practice, the power of adding procedure codes, how to get the whole team rallied for the cause, and more. Episode resources: ...  Read More
Episode #922: Thanks For Being Part of a Dream Come True!
Here’s to the people who make your life incredible. Happy Thanksgiving! Episode resources: Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and happy Thanksgiving. You guys, if you are new to the podcast, welcome. I'm so happy you're here. If you've been...  Read More
Episode #921: Why Perio Calibration Matters (Even When You Think It Doesn’t)
This one's for the doctors and hygienists. Tiff and Britt discuss why perio calibration matters, how accountability on top of that improves practice-wide success, the right percentages your hygiene department should be reaching, and more. Episode resources: Transcript: The Dental A Team...  Read More
Episode #920: Book Club: Right Person, Right Place, Cheaper Cost
Kiera and Britt review  by Dan Sullivan. The theory is to consider how much time you’re spending on tasks that would be done better and cheaper, and give you more time for other tasks that only you can do. Kiera and Britt give examples of how this can work in a dental practice as well as your...  Read More
Episode #919: Debriefing 2024
Kiera and Britt outline how to go about assessing 2024 for your practice. They give three metric areas and discuss questions for evaluating each:          Profitability and business               Clinician and dentistry skill               Personal and team fulfillment      Included in all that...  Read More
Episode #918: 3 Steps For an Effective Leadership Meeting
Kiera breaks down need-to-know pieces of leadership meetings—ones that are regularly scheduled, have focused agendas, and require personal ownership from each person present. Episode resources: Transcript: Kiera Dent (00:00.798) Hello, Dental A Team listeners. This is Kiera and welcome to...  Read More
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