Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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#657: Take Away Fears of Overhead and Recession with Ashey Joves of The Making Of Podcast
This is a crossover episode with ! In it, Kiera talks with cosmetic dentist Ashley Joves about how to overcome high overhead and navigate the economy. Topic discussions include what overhead is and what your goal should be, how to know if you’re disciplined as a business owner, how to work with...  Read More
Episode #656: How to Earn a Multi-Million-Dollar Reputation
Kiera’s teasing about what happened at the 2023 Dental A-Team Summit! The theme: tried-and-true secrets of those multi-million dollar practices. This episode looks at your dental practice’s reputation, and why you need a good one.   Read More
Episode #655: What To Do When Things Don’t Go As Planned…
Kiera and Tiff reflect on what happens when life, work, or anything in between goes awry. Tiff shares the experience she recently had traveling that ended up being one of the best happy accidents to ever happen. This topic is the perfect reminder to identify the temper tantrum moments in your...  Read More
Episode #654: Behind the Curtain of Dentistry- with Haley Schultz at The Dental Download Podcast
Kiera is a guest on The Dental Download podcast! In this crossover episode, she talks with host Haley Schultz about the realities of the fast-paced world of dentistry, including …          What makes a dental practice different from other work environments               Key systems to consider if...  Read More
Episode #653: The Cashflow Solution- With Brittany Stone
Kiera and Brit tackle accounts receivable in this episode, and why your practice might have a cash flow issue because you’re not collecting money properly. They touch on AR basics, how to best deal with claims, why doctors can’t out-produce an AR problem, where your collections should be for...  Read More
Episode #652: Introducing the DAT Book Club!
We’re finally biting the bullet and doing a Dental A-Team book club! See below the books we’ll be reading each month of the year. Don’t forget to play catch-up with January and February’s books. January:  by Jocko Willink and Leif Babin February:  by James Clear March:  by Morgan Housel April:  by...  Read More
#651: Insurance Verification 101
Kiera and Tina are making insurance verification sexy again. In this episode, they break down why property verification makes or breaks your practice’s operations. They touch on the following topics:          Myths and truths of insurance verification               Whether outsourcing is good/bad...  Read More
#650: Stressed? There’s a Solution For That
We all have major stressors in our lives. In this episode, Kiera shares her own experience with recent trials, and proposes a plan of action to fight through the hard stuff. The steps:          Brain dump: Write down factors causing stress in your life.               Identify: What’s the biggest...  Read More
#649: Dentistry is Where You Want to Be
It’s the podcast’s fourth birthday, and Kiera’s on a sentimental journey about it. She reflects (and encourages her readers to do so, too) on her purpose for joining dentistry, how it’s bettered her life, how it betters patients’ lives, and looks forward to the magic of what comes next. Episode...  Read More
Episode #647: Team CE Secrets
Consultants Brit and Tina answer the question asked by many: What is the right CE for my team to learn? They suggest ways to identify what education will improve your work as a dental practice, including what treatment could be explained better, what services you’re trying to expand, what soft...  Read More
Episode #646: “I Won Today Because …”
What does “winning the day” look like to your team? This is a new process the Dental A-Team learned from a practice in New York and applied to its own team — defining what “winning” means to each and every team member and creating a visualization of what that winning looks like. Listen to this...  Read More
Episode 645: Hiring the Right Associate
Brit and Tina have been in a lot of dental practices thinking or actively expanding, and whether they want to bring on an associate doctor. That’s what this episode is all about: hiring the right associate doctor. Brit and Tina touch on the top considerations to make when hiring:          Ask...  Read More
Episode : #644: Be Your Own Raving Fan
iff and Kiera are learning to love themselves, and that’s what this episode is all about: Choosing to see the beauty in others, in your friends, bosses, colleagues, and more. Together, Kiera and Tiff talk about taking ownership to build confidence, coming from a place of love (for yourself and...  Read More
Episode : #643: Making CE Actually FUN!
Kiera and Tiff are tuning in once more from the Rocky Mountain Dental Convention, fresh off three Dental A-Team events. Together, they reflect on how beneficial a) creating entertaining, powerful CE presentations, b) being willing to participate during those classes, and c) debriefing with your...  Read More
Join a FREE Webinar for Dentists, Practice Owners and Office Managers- Master Momentum 2024
January is a tactical month, and the Dental A-Team is lending a helping hand. On January 26, attend , a free webinar for dentists. Attendees will learn to build a master plan for maximum momentum, set goals, and get your team on board to increase practice profitability. Plus we will be extending an...  Read More
Episode : #642: 3 Benefits to Calibrating Exams
Brit and Dana are talking about the benefits of calibrating exams in a practice with multiple doctors. Specifically, they share three benefits for getting doctors, hygienists, and the hand-offs between them on the same page: Everyone speaks with more confidence Time is more efficiently utilized...  Read More
Episode : #641: How to Have a Great Relationship + a Successful Career
The elusive Jason Dent, Kiera’s husband, is on the podcast! In this Valentine’s Day special, Jason and Kiera talk about their experience in keeping both their relationship and business lives successful — and respectful. They discuss understanding each other’s needs, what it takes to become a raving...  Read More
Episode : #640: Do You Have This Must Have?
Kiera and Tiff are at the Rocky Mountain Dental Convention, and they share how a situation could’ve been bad, but was pivoted to good. This is something that can happen in your practice, and it’s important to proactively create solutions for potential problems. Listen up as Kiera and Tiff talk...  Read More
Episode : #639: Unruly Customer Service How To
Kiera recently got back from a trip to Bali, where she had one of the best customer service experiences of her life, and she’s sharing how it can apply to dental practices in today’s episode. It’s all about solving your patients’ needs before they even ask; it’s about proactively protecting teeth...  Read More
Episode : #638: 2.0 Practices- Adjunct Services
A special treat of Brit and Dana for today’s consultant takeover! Once again, they’re giving tips on the most common questions they’re getting from dental practices these days. Today it’s how to add additional services successfully. They talk about when the right time to add those services is, how...  Read More
Episode : #637: Plan of Action For Digital Scans
Tiff is diving into digital scans in this quick episode, something she’s had a lot of practices bring up over the past few months. She talks about why digital X-rays/scans are important, how they increase diagnosis, why a plan of action is so important when having one in your practice, and more.  Read More
Episode : #636: Behind the Legal Curtain of DSOs With Dental Lawyer- Rob Montgomery
Rob Montgomery, dental lawyer extraordinaire, spends a lot of his time counseling dentists and practices. In this episode, he talks to Kiera all about the DSO world and what not to do from a legal standpoint. He provides answers and insights on the following topics:          How to be ready for...  Read More
Episode : #635: Secrets to Boosting Teamwork & Morale With Tiffanie Trader and Dana Morsell
Spiffy Tiffy and Dynamite Dana wax poetic about a topic coming up quite a bit in offices these days: teamwork and morale, and how to make it the best possible. Together, they touch on the following:          Who’s responsible               How to own your morale               Suggestions for...  Read More
Episode : #634: Get Your Team Members to Level Up
Kiera responds to a listener request about inspiring team members to level up in their role. She lays out how to go about it in four steps: Ask yourself if your culture is one that expects team members to level up Establish continual meetings and check-ins to encourage growth Have direct...  Read More
Episode : #633: How to Have the Hard Conversations
Tiff and Dana are back for another consultant takeover. In this episode, they talk about having hard conversations — the right way. They review step-by-step tips of how to prepare and how to navigate in the moment.  Read More
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