Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

Displaying 451-475 of 920
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Episode #684: How To Keep Monotony Out of Your Morning Huddles? With Dana Morsell and Tiffanie Trader.
Tiff and Dana are giving tips for having strong and fun morning huddles every single day. They break down tactical pieces (strategies, goals, busy-time prep) and good culture opportunities to incorporate. Remember: A strong morning huddle is more beneficial than a whimsical one. Episode resources:...  Read More
Episode #683: When + How to Hire a Dental Consultant? With Biran Hanks at The Practice Purchased Podcast
Kiera joins Brian Hanks to answer oft-asked questions by new practice owners about hiring dental consultants. This is an extremely valuable episode for new, up-and-coming, and even seasoned owners. Kiera and Brian touch on the following:          Areas where new owners can hire help            ...  Read More
Episode #682: Do You Have a "Need-to-Schedule-ASAP" List?
Have you found that patients are consistently disappearing on you? This is something many practices are experiencing. Tiff and Brit are in these practices providing solutions, and share those ideas in this episode. They touch on:          Why having schedule protocols in place is important       ...  Read More
Episode #681: A Dentist-Recommended Book You Need to Read
It’s time for another DAT Book Club episode! This was a surprise addition, recommended by dentists:  by Will Guidara. Kiera talks about how this book inspires readers to make their patient experiences special while also being profitable as a business. Episode resources: Subscribe to    Read More
Episode #680: The Illusion of Happy Teams
There’s an idea out there that holding your team members accountable for their tasks and deliverables creates unhappy participants. Kiera dispels this notion in this episode, sharing her experience seeing this in dental practices across the country, and what actually sends team members running for...  Read More
#678: How Many Unscheduled Treatment Calls Should You Make?
Brit and Tiff take over the podcast to talk about those pesky unscheduled treatment calls. They talk about why those calls are important and how you can dispel the negative cloud associated with them. Three takeaways come out of this episode:          Make sure you’re tracking unscheduled...  Read More
Episode #677: How to Create Team Ownership
Kiera gives three easy steps to help your practice flourish as one by giving your team members the following:                          Your trust to know they’ll do their tasks well                                  Autonomy to make decisions                                  Consistency...  Read More
Episode #676: How To Automate Life? "Atomic Habits"- Book Club
It’s time for another book club review! In this episode, Kiera reviews Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear. She touches on the creation of systems to reach our goals; how true behavior change happens; the power of out of sight, out of mind; and...  Read More
Episode #675: How to Build Your Leadership Team?
A hot-ticket item DAT is seeing in practices across the nation is teams stripped thin and a need to build the leadership team. In this episode, Kiera and Dana talk about how to go about building up and bringing in leadership to your business. Such a move can alleviate stress and execute on goals....  Read More
Episode #674: Where Are Your New Patients Coming From?
Tiff and Dana provide expertise on how to know where your new patients are coming from by using systems already in place. They recommend:          Starting with the software you have               Capitalizing on the information asked for               Putting action behind it      Remember: If...  Read More
#673: How To: 5-Star New Patient Exams
Consultants Tina and Tiff talk about how to nail a 5-star worthy new patient exam, including establishing a relationship, perfecting the hand-off, and building a system based on what works. Diagnoses can’t come before a relationship — that’s how to be worthy of those five stars. Episode resources: ...  Read More
Episode #672: What To Do When Life Doesn’t Pan Out
We all have personal goals and dreams that haven’t gone anywhere. In this episode, Kiera shares her own journey from 2022, how she worked through it (and continues to do so), and where she is today — with expanded hope and energy. It’s a mindset that can be applied to many of our own obstacles:...  Read More
Episode #670: The Number One Thing Associates Want
Kiera shares a tactical laundry list of how true, beneficial mentorship of associates can happen. Ideas from finding motivations and working backwards to going for a walk outside during a break and plenty in between. Episode resources: Subscribe to    Read More
Episode #669: Earning Your Reputation
… you need to EARN a 5-star review! In this consultant-takeover episode, Tiff and Tina share what makes them want to leave a 5-star rating and review for any business they interact with, and what the right pieces look like. Remember: It comes down the feelings you leave your patients with, so start...  Read More
Episode #668: 4 Easy Steps to Success
This episode is all about what Kiera has done to elevate both the Dental A-Team as a business, as well as the practice she and her team consult in. The difference-makers that she explains are:          Profitability               Relationships               White noise time            ...  Read More
Episode #667: More Practice Reviews = More Patients. With Brittany Stone
Consultants Tiff and Britt share their insight for asking patients for reviews. These days, people are used to being asked for their opinion and provide feedback — it’s a critical way to both improve your practice and draw more people to your business (people like seeing businesses with lots of...  Read More
Episode #666: Only 19,000 Days Left
Kiera starts off this episode with a little equation which leads to contemplating what each of us wants to do with our time left. It’s an opportunity to be intentional with each and every day, and apply what we ultimately want to do and become to our actions. Episode resources: Subscribe to    Read More
Episode #665: How to Elevate Your Peer Group?
Having a community of like-minded people is essential, but it’s important to not be the smartest person in the room! This episode is about surrounding yourself with people who will inspire, challenge, and level up your life personally and professionally; people who you can take help from and ask...  Read More
Episode #664: Here’s How to Hire Dental Assistants ASAP
The dentistry world is still struggling to bounce back from the impacts that Covid-19 had on the industry — people resigning and schools not generating as many new workers. Kiera gives tips on how to find dental assistants for your practice quickly and effectively. Her suggestions include:       ...  Read More
Episode #663: Finding Your Gaps in Your Practice
Do you know how much of a gap there is between where you are today and where you want to be someday? In this episode, Kiera talks about identifying that gap in your practice. She breaks down your practice’s fundamentals: money, you, and systems/teams, and asks how systematized your practice is. ...  Read More
Episode #662: How to Perform a Perfect Handoff?
It’s a consultant takeover! Tiff and Britt discuss the pluses of using route slips in your practice. Using a protocol for route slips will ramp up your office communications and help secure the trust of your patients. Consider the two following questions when using route slips:                   ...  Read More
Episode #661: Social Media: A Glimpse of the Patient Experience
How does your practice handle social media and other internal marketing? Dana and Kiera explain what successful internal marketing like social media looks like:          What types of posts work               Who your avatar should be               How to get team members on board            ...  Read More
Categories: Marketing
Episode #660: Drop Insurance Plans the RIGHT Way With Dana Morsell
Dana and Kiera break down the pluses and minuses of dropping insurance in your practice. This episode includes a breakdown of why you would/wouldn’t want to drop insurance, why a membership plan does or doesn’t make sense for your practice, the difference between in-network and out-of-network fees,...  Read More
#659: Gain Immediate Momentum in Your Practice! With Rebecca Hannah at  The Pinnacle Podcast
Kiera is on The Pinnacle Podcast with Rebecca Hannah! This crossover episode touches on the journey of building a business, off-the-top recommendations to strengthen your dental practice TODAY, pivoting as a business visionary during Covid-19, the importance of technology in practices, and a ton...  Read More
Episode #658: What Are Your (and Their) Motivations? With Brittany Stone
Kiera and Britt discuss motivation from two angles — how to encourage patients to pay statements, and how to inspire team members to go above and beyond. They talk about where guilt fits in, how to humanize actions, if brightly-colored paper in the mail works, and how things look from a leadership...  Read More
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