Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #866: It’s Time to Modernize Payment Processing!
Mark Rasmussen of Moolah is on the podcast with Kiera! Moolah is all about modernization of payment in dental practices. Mark and Kiera talk about Moolah and its full suite of payment tools, what modernized payments look like in dentistry, software/devices to use, honest processing fees, and more....  Read More
Episode #865: Stop Being Afraid of Your PnL
As a follow-up to episode 858 (), Tiff and Dana circle back to focus on managing your practice’s debt by knowing your PnL. They touch on how to interpret your numbers, considering whether the debt is worth it, healthy money ranges, and a ton more. Episode resources: Transcript: The Dental...  Read More
Episode #863: 3 Tips for Upping Your Internal Referral Game
Tiff and Dana are wrapping up their series of marketing-focused episodes. This week, they discuss internal referrals. They talk about three things to ramp up success with these referrals: 1. Identify your why 2. Know your patient avatar  3. Bring a competitive spirit         Episode resources: ...  Read More
Episode #862: Getting Team Buy-in For a New Service
Brad Titensor with Dental Warranty is back already! This time, he and Kiera talk about getting your team excited about incorporating and utilizing a new service in the practice, including: steps for integration, goal-setting, building habits, and what a presentation to patients sounds like....  Read More
Episode #861: Onboarding Effectively (and Using Your Team to Do So)
Tiff and Dana walk through what onboarding is, and how to utilize your team to update and carry out the methods. The consultants touch on how to prioritize the onboarding schedule, what often is missed in the onboarding process, and why it’s so critical to be systems-dependent instead of...  Read More
Episode #859: Fun Dental Facts For the 4th of July
This episode is for those who want a good time. Happy Fourth of July! Episode resources:   Read More
Episode #852: How to Handle Emergency After-Hour Calls
Kiera gives listeners 3 steps to set up an ideal emergency after-hour protocol response.  1. Define “true emergency” — what should the doctor actually have to come in for? 2. Role play! Listen to example calls and set language to use. 3. Place daily blocks for those emergency appointments.     She...  Read More
Episode #847: Co-Diagnosing: Pre-Game Strategies
What Would Doctor Do? Tiff and Dana educate about how to set up doctor’s diagnosis with some pre-gaming strategies. It’s as easy as 1-2-3: 1. Calibrate the language and focus 2. Set clear expectations 3. Doctors, empower your team The consultants give examples of how to go about this, plus insight...  Read More
Episode #845: How to Vacation Without Your Business Losing Money
Warmer weather means vacations are on our mind. Kiera talks about how to take those two-week vacations (or more!) and not have it affect your practice’s profit and loss. It’s about planning, yes, but Kiera gives you the variables to consider as you calculate how much you can vacation based on your...  Read More
Episode #844: Achieving Your Dream Dentistry Life
Kiera is joined by Dr. Jamin Houser of Castle Valley Dental in Colorado to talk about reaching that dream life! Dr. Houser has achieved a minimal work week while still being able to engage with all the aspects he loves about dentistry. He shares with Kiera what it took to get him to his idyllic...  Read More
Episode #843: Are You Always on The Go? This Episode is For You!
Kiera explores not only why so many people want to slow down in their everyday lives — but also what happens once you’re slowed down. Episode resources:   Read More
Episode #841: Book Club: High Output Teams Simplified
Kiera reviews May’s DAT Book Club selection, by Andrew S. Grove and why her takeaways are complicated. A few of her favorite ideas from the book: delegation is not abdication; allow time to connect; and why less is more when it comes to performance reviews. Episode resources:   Read More
Episode #838: How to Handle Friends and Family Asking for Discounts?
Just because dentistry is one of your talents doesn’t mean it’s not a worthwhile service. When it comes to friends and family asking for discounts or free treatment, it can get sticky if you’re not prepared. In this episode, Kiera gives three pointers to addressing when someone inevitably drops...  Read More
Episode #836: Everything You Need to Know About Selling to DSO. With Special Guest: Brannon Moncrief.
Get ready for a deep dive on DSOs.  Kiera is joined by Brannon Moncrief, principal and CEO of McLerran + Associates, an industry leader in dental practice sales and sell-side advisory for DSOs.  Basically, if you want insight about selling to a DSO, this episode is for you.  Kiera and Brannon...  Read More
Episode #834: Build a Fun (& Productive) Culture
This episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy booster, and more. Episode resources:   Read More
Episode #833: Mastering Wealth and Wellness
Kiera touches on the best-of from this year’s Dental A-Team Summit, including: your relationship between your work life and personal life; increasing production or improving efficiency; facing the pain of change; building long-term wealth; and more. Episode resources:   Read More
Episode #830: Optimal Efficiency Hacks. Get More Out of Your Time!
Kiera goes through different positions in the practice and gives advice on how to streamline. Examples include how office assistants can maximize their time; when doctors and office managers should schedule their week; the power of clustering and cadence; and more. Episode resources:   Read More
Episode #829: Book Club: What to Take Off Your (Work) Plate
Kiera and Britt are discussing the April book club selection,  by Dan Martell. They share their top takeaways about treating time valuably, how to best go about starting to delegate, where an assistant can fit in, and more. Episode resources:   Read More
Episode #826: Solving the Too-Full, Not Productive Schedule Problem
Kiera takes a close look at scheduling, and what to do when things are too full — a hot topic in offices right now. She urges listeners to change how insurance is being presented; avoid double-booking; and consider an expansion of hours. Episode resources:   Read More
Episode #824: The Art Of Hiring an A-Team
Sometimes, when it comes to hiring, you just get lucky. In this episode, Kiera talks about the art of hiring: the good, the bad, and the lessons that come from both. You’ll hear advice on…          How long you should wait to know if you’ve hired the right person               Why it’s important...  Read More
Episode #821: It’s Not Too Late to Gain Momentum in 2024
Can you say for certain that all of your practice’s ducks are in a row? Kiera’s here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments. Dental A-Team’s  walks practices through monthly tasks to...  Read More
Episode #820: How To Ramp Up Communication in Your Practice
A common thread among Dental A Team offices right now is a decrease in communication. In this episode, Kiera and Tiff talk about why this is happening so often, and how to bring that openness and trust back into your practice. They give insight on how often different positions should be meeting,...  Read More
Episode #818: Hold Strong in a Tough Economy
Are you the master of your circumstances or the creator of your life? This question guides the episode as Kiera talks about how to stay strong and positive in a challenging economy. She talks about managing emotions, communicating with patients, and intelligently considering what to keep and what...  Read More
Episode #816: How to Truly Notice Your Team? Book Club: The Noticer
It’s time for another book club episode! This month’s review is on  by Andy Andrews. Kiera reflects on how everyone can notice the positives in each other, personally, professionally, etc. — and how this can improve the culture in your practice. Episode resources:   Read More
Episode #812: Finding a Path Out of Burnout
Ryan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan’s Dentist Advisors have summits coming up! Get the details:          DAT Virtual Summit — , Friday, April...  Read More
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