Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Identifying Sleep Apnea in Your Practice
In recent years, dentistry has evolved from a tooth-focused profession into a vital part of whole-body healthcare. One area where dental professionals can make a powerful impact is in the early detection of sleep apnea—a serious condition that often goes undiagnosed. Since dentists often see their...  Read More
Episode #1,002: This Is How You Stop Over-Complicating Case Acceptance
Tiff and Britt explain the right way to achieve case acceptance — without over-complicating or over-simplifying. Getting this down will increase trust among team members and help keep your schedules on track. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team...  Read More
How to Make Patient Education Work in Your Practice
Most dentists know how to deliver excellent clinical care—but what if one of the biggest game-changers for your practice isn’t the procedure itself? Patient education is one of the most underrated tools for building trust, improving outcomes, and increasing treatment acceptance. Here's how putting...  Read More
Episode #1,000: We’ve Spent 1,000 Episodes Together
Kiera reflects on some of her most memorable episodes and experiences across 1,000 episodes (!!!) of the Dental A-Team podcast! Episode resources: Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today feels like a ridiculously special, amazing, incredible day....  Read More
Episode #998: The Secret to Maximizing the Limited Exam
Tiff and Kristy discuss how to best support patients during limited exams, including centering your own team’s frame of mind, creating proper triage protocol, building trust through communication, and more. Episode resources: Transcript Tiffanie (00:00) Hello, Dental A Team listeners. We are...  Read More
Smart Strategies for Accommodating Emergency Appointments in Your Dental Practice
Emergencies happen—and when they do, how your dental team responds can make all the difference. Accommodating emergency appointments effectively not only helps patients in pain but also positions your practice as a trusted, responsive, and compassionate provider. Here are some simple, strategic...  Read More
How to Prepare for Retirement, Sale, or the Unexpected
If you own a dental practice, you've likely poured years of time, energy, and financial investment into building it. But have you taken time to plan how you'll eventually step away from it? Whether you're thinking of retiring in five years or just starting your practice, having a clear transition...  Read More
Episode #994: Positively Impact Your Numbers By Doing This One Thing
Kiera and Kristy discuss ways your practice can completely “drain the lemon” of juice (aka, financial opportunity) without becoming completely overwhelmed. This happens by identifying a goal and reverse engineering it. Kiera and Kristy give numerous examples of how this works, as well as other...  Read More
Episode #992: Pediatric Dentistry Is an Art. Here’s How to Master It
Tiff and Dana discuss the numerous innovations happening in the field of pediatric dentistry, specifically minimally invasive care and maximizing shortened attention spans. Episode resources: Transcript: Tiffanie (00:02.2) Hello Dental A Team listeners. We are so excited to be back here...  Read More
Episode #991: Business Evolution: Where Are You At With Yours?
Kiera and Tiff are tuning in from a hike to talk about their shared birthday (today, May 8!) and how their personal and business evolutions have morphed. Episode resources: Transcript The Dental A Team (00:00.977) Hello, Dental A Team listeners. This is Kiera and... Spiffy Tiffy. Oh my...  Read More
Episode #990: This Is How Much Money You Lose When a Patient Cancels
Tiff and Dana talk about a large trend happening in dental practices this year: last-minute cancellations, and why it’s such a stressor for the doctors. They share how to notice the signs of no-shows further in advance, plus ways to troubleshoot the problem. Episode resources: Transcript...  Read More
How to Minimize Last-Minute Cancellations in Your Dental Practice
Few things are more frustrating than last-minute cancellations—they throw off the schedule, leave revenue gaps, and disrupt the team’s workflow. While cancellations will never be completely avoidable, proactive scheduling strategies and better patient communication can significantly reduce their...  Read More
Proven Case Acceptance Strategies
If you're looking to boost case acceptance in your dental practice, you're in the right place. This guide delivers tactical, step-by-step strategies to help doctors and treatment coordinators present treatment plans with confidence—and get more patients to say "yes."   Start with the Right Mindset...  Read More
Case Acceptance Strategies to Grow Your Dental Practice
In today’s fast-paced world of dentistry, building trust with patients and increasing treatment acceptance is more important than ever. Case acceptance isn’t just about presenting the treatment—it’s about mindset, psychology, and helping patients understand the value of what you offer. Here’s how...  Read More
Episode #985: What It Means to Live Life On Purpose
Kiera guides listeners in an activity that will help each person be more purposeful in how they’re going about their lives, and build a path toward ultimate fulfillment at life’s end. Episode resources: Transcript: Kiera Dent (00:00.844) Hello, Dental A Team listeners. This is Kiera and I...  Read More
How to Create a Purposeful Practice (and Life) That Feels Truly Fulfilled
In the fast-paced world of dentistry, it’s easy to get caught in the cycle of appointments, admin tasks, and responsibilities. But behind every successful dental practice is a professional—and a team—who chooses to operate with intention. That’s the foundation of a purposeful practice. Living and...  Read More
The Future of Dentistry: How to Set Your Practice up for Success
Dentistry is changing fast. From artificial intelligence to shifting patient expectations, the next five to ten years will bring some of the biggest transformations our industry has seen in decades. So the question is: are you ready to lead—or will your practice be left behind? At the Dental A...  Read More
Episode #979: Signs You (Or Your Practice) Are Experiencing Burnout
Have you noticed signs of apathy in your practice? Does your job feel insurmountable? Kiera talks about telltale signs of burnout, how to help people bounce back from burnout, and ways to avoid burning out in the first place. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental...  Read More
Episode #978: Eco-Friendly Methods To Establish Today
Tiff and Dana walk through different dental departments and share ideas many practices have used to keep things green, including reconsidering which items actually need to be disposable, reducing paper, reusing plastic, and more. Episode resources: Transcript: The Dental A Team (00:02)...  Read More
Overcoming Burnout in Dental Practices
Burnout is a real challenge many dental professionals face, but it doesn’t have to be a permanent state. Whether you’re a practice owner, a dentist, or a team member, recognizing the signs and knowing how to overcome burnout can make a significant difference. Let’s explore the telltale signs and...  Read More
Sustainable Dentistry: Easy Ways to Make Your Practice More Eco-Friendly
As healthcare providers, dentists have a unique opportunity to reduce waste, conserve resources, and promote sustainability—all while delivering top-notch care to patients. The good news? Making your practice more eco-friendly doesn’t have to be complicated or expensive. Small, intentional changes...  Read More
How to Create an Exceptional Patient Experience
Most patients don’t know what makes a great filling or crown, but they always remember how they felt in your care. The way you communicate, the ease of scheduling, and the trust you build are what truly define an exceptional patient experience. Many practices put heavy focus on new patient...  Read More
Episode #973: Dr. DiPilla’s Cosmetic to Holistic Dentistry Journey
Kiera is joined by Dr. Robert DiPilla to talk about his world of dentistry, including the transition from cosmetic to holistic services, how he educated his patients, lessons learned during his multi-practice ownership, and more. About Dr. DiPilla: Dr. Robert DiPilla studied dentistry at the...  Read More
Episode #965: 3 Steps For a Smooth + Successful Associate Onboarding
Bringing on an associate is a big move for any practices, and while the benefits fill out a long list, the way it’s done will have lingering impacts, for better or worse. Kiera gives three actionable tips on how to make the transition a smooth one for all involved. 1. Find an associate who fits...  Read More
Episode #964: Happy National Dentist's Day!
Kiera reminds dentists to prioritize wellness and support in their day-to-day. Episode resources: Transcript: Kiera Dent (00:01.006) Hello, Dental A Team listeners. This is Kiera and happy National Dentist Day. I felt like today would be such a great day for us to highlight how we can...  Read More
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