Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Empowering Dentists: Mental Health and Support for Success
Dentistry is rewarding, but it can also be isolating. Many dentists feel like they’re on their own island, handling everything from patient care to business decisions while managing a team. On National Dentist Day, it’s time to recognize and celebrate all that dentists do—while also acknowledging...  Read More
Episode #955: Spread Love Like Confetti
It’s not difficult to enter a practice and feel whether a team is synergistic and they love each other versus if they have animosity and do not get along. Kiera gives advice for spreading love to team members and patients, and establishing a culture of appreciation beyond Valentine’s Day. ...  Read More
Episode #954: Getting Your Team Aligned
Kiera talks about the power of ‘state of the company’ meetings, how to set them up, how to roll them out, and how to continue having them quarter after quarter. Episode resources: Transcript: Kiera Dent (00:00.802) Hello, Dental A Team listeners, this is Kiera. And today I just wanna ask...  Read More
Episode #953: How to Overcome Negative Production Impacts
Tiff and Dana share common pitfalls that scale back your practice’s production — and what to do to address them. Included solutions are Dental A-Team’s scorecard and a fixed cost spreadsheet, which you can reach out to the DAT for help on: .  Episode resources: Transcript: The Dental A Team...  Read More
Episode #944: Reignite Your Passion
Kiera lists a series of questions listeners can ask themselves when they’re feeling a lack of passion for their job, life, relationships, and more. Episode resources: Transcript: Kiera Dent (00:00.994) Hello, Dental A Team listeners. This is Kiera and I hope today is just a great day for...  Read More
Episode #942: How to Combat Loneliness
Loneliness and social isolation are factors in an epidemic across the United States. Kiera takes the time to talk about ways to fight back the loneliness in our everyday lives. Episode resources: Transcript: Kiera Dent (00:00.9) Hello, Dental A Team listeners. This is Kiera and I hope you're...  Read More
Episode #938: Fitness Amid Everyday Busyness
“Humans want to move, and life gets in the way.” Those are the words of Laura, Kiera’s personal trainer, who’s the guest for this episode. Together, Kiera and Laura discuss overcoming the often quite sedentary life of dentistry professionals by bringing on a source of accountability. Episode...  Read More
Episode #936: 2025: The Year to Thrive
Happy New Year! Instead of setting resolutions to start off 2025, Kiera tries a different route: identity changes. What fights can you stop starting in your personal or professional life in order to become the best person, the best dental hygienist, the best doctor, the best _______ you can be in...  Read More
Episode #935: Prompts to Reflect on 2024
On this final day of 2024, Kiera gives listeners a series prompts to reflect on the past year — personal, professional, and many stops in between. Episode resources: Transcript: Kiera Dent (00:00.964) Hello, Dental A Team listeners. This is Kiera and happy New Year's Eve. I cannot believe...  Read More
Episode #927: Navigating Burnout: “It’s Not A Dead End, It’s A Cul-de-sac”
Dr. Brian Harris of Smile Virtual gets real and raw with Kiera. The topic: burnout, and how Dr. Harris navigated it to boost himself toward success. He talks about what that meant personally, professionally, as well as tackling the reality of finances and production with a practice partner, and...  Read More
Episode #922: Thanks For Being Part of a Dream Come True!
Here’s to the people who make your life incredible. Happy Thanksgiving! Episode resources: Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and happy Thanksgiving. You guys, if you are new to the podcast, welcome. I'm so happy you're here. If you've been...  Read More
Episode #921: Why Perio Calibration Matters (Even When You Think It Doesn’t)
This one's for the doctors and hygienists. Tiff and Britt discuss why perio calibration matters, how accountability on top of that improves practice-wide success, the right percentages your hygiene department should be reaching, and more. Episode resources: Transcript: The Dental A Team...  Read More
Episode #908: Book Club: Prioritize A Higher Level of Fun (!!!)
Kiera and Dana download the latest Dental A-Team book, . Specifically, the two discuss why it’s so important to strive for playfulness, connection, and fun even in the workplace, as well as a new DAT project — coming March 2025! Episode resources: Transcript: Kiera Dent (00:01.026)...  Read More
Episode #907: Successful Step-by-Step From 4 Ops to 8 Ops and Insane Growth
Kiera speaks with Drs. Nick and Whitney Forsythe about their journey of being married and buying (then growing) a dental practice, and where they are now. Points include not letting work ruin a personal life, laying the groundwork for a good reputation, managing schedules, and more. Episode...  Read More
Episode #894: Book Club: Die with Zero, Maximize Your Life Experiences
Kiera reviews the September book club selection:  by Bill Perkins. She compares the Die with Zero method with profit-first, talks about applying this mindset in her own life, and how to enjoy life richly.  Episode resources: Transcript: Kiera Dent (00:01.346) Hello, Dental A Team...  Read More
Episode #878: Treatment Planning: What’s Best For the Patient?
Tiff and Dana lay out the most critical piece when it comes to communicating with patients during treatment planning: Focus on the patient’s health, not money or insurance. Episode resources: Transcript: The Dental A Team (00:01.506) All right. Hello, Dental A Team listeners. We are so happy...  Read More
Episode #868: DAT Book Club: Clear Your Limiting Beliefs
Britt reviews the July book club selection,  by Louise Hay, by touching on the principles that most stood out to her: clearing out your limiting beliefs, knowing the power of the present moment, applying a positive narrative to your life, and more. Episode resources: Transcript: Britt...  Read More
Episode #866: It’s Time to Modernize Payment Processing!
Mark Rasmussen of Moolah is on the podcast with Kiera! Moolah is all about modernization of payment in dental practices. Mark and Kiera talk about Moolah and its full suite of payment tools, what modernized payments look like in dentistry, software/devices to use, honest processing fees, and more....  Read More
Episode #865: Stop Being Afraid of Your PnL
As a follow-up to episode 858 (), Tiff and Dana circle back to focus on managing your practice’s debt by knowing your PnL. They touch on how to interpret your numbers, considering whether the debt is worth it, healthy money ranges, and a ton more. Episode resources: Transcript: The Dental...  Read More
Episode #863: 3 Tips for Upping Your Internal Referral Game
Tiff and Dana are wrapping up their series of marketing-focused episodes. This week, they discuss internal referrals. They talk about three things to ramp up success with these referrals: 1. Identify your why 2. Know your patient avatar  3. Bring a competitive spirit         Episode resources: ...  Read More
Episode #862: Getting Team Buy-in For a New Service
Brad Titensor with Dental Warranty is back already! This time, he and Kiera talk about getting your team excited about incorporating and utilizing a new service in the practice, including: steps for integration, goal-setting, building habits, and what a presentation to patients sounds like....  Read More
Episode #861: Onboarding Effectively (and Using Your Team to Do So)
Tiff and Dana walk through what onboarding is, and how to utilize your team to update and carry out the methods. The consultants touch on how to prioritize the onboarding schedule, what often is missed in the onboarding process, and why it’s so critical to be systems-dependent instead of...  Read More
Episode #859: Fun Dental Facts For the 4th of July
This episode is for those who want a good time. Happy Fourth of July! Episode resources:   Read More
Episode #852: How to Handle Emergency After-Hour Calls
Kiera gives listeners 3 steps to set up an ideal emergency after-hour protocol response.  1. Define “true emergency” — what should the doctor actually have to come in for? 2. Role play! Listen to example calls and set language to use. 3. Place daily blocks for those emergency appointments.     She...  Read More
Episode #847: Co-Diagnosing: Pre-Game Strategies
What Would Doctor Do? Tiff and Dana educate about how to set up doctor’s diagnosis with some pre-gaming strategies. It’s as easy as 1-2-3: 1. Calibrate the language and focus 2. Set clear expectations 3. Doctors, empower your team The consultants give examples of how to go about this, plus insight...  Read More
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