Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Let Them: The Leadership Strategy That Helped Our Clients Grow
Most dentists didn’t get into this field to manage people. Yet here you are, juggling patients, payroll, treatment planning, and team dynamics… while also trying to grow. Burnout creeps in, especially when it feels like you have to control everything to keep things from falling apart. What if the...  Read More
Reduce Stress, Lead With More Confidence & Stop Micromanaging
It’s book club time! Kiera talks about  by Mel Robbins and how the method can propel leaders into the best versions of themselves. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and today is book club time. It's been a hot minute since...  Read More
Are You Becoming The CEO Dentist
If you’re a dentist who owns your practice, you already hold the title of “CEO.” But wearing the title and living the role are two very different things. The real CEO dentists aren’t stuck in the day-to-day. They lead with vision. They empower their teams. They scale without sacrificing their time,...  Read More
Dental CEOs 101
Is running a dental practice the most stressful part of your life? Does hiring and retaining the right people seem impossible? Do you question whether dentistry was the right choice for you? Kiera reflects on DAT’s recent CEO Dentist Webinar, including what dental leadership ideally looks like —...  Read More
How One Practice Scaled from $3.2M to $5M Without Burning Out
On the surface, this practice was doing well. Strong revenue, a steady team, and loyal patients. But growth had hit a ceiling. The owner had ambitious goals, yet like many dentists, they were caught in the common trap: wanting expansion without sacrificing time, health, or the culture they’d worked...  Read More
Your Collections Will Skyrocket With This Advice
Tiff and Dana take a close look at a practice that wanted to get a handle on its growth. They discuss knowing numbers inside and out, forming a growth plan, keeping your team involved in any expansion. Episode resources: Transcript:   The Dental A Team (00:00) Hello Dental A Team listeners. I...  Read More
Is Your Practice Healthy?
Re-releasing a DAT listener favorite! Kiera is all about key performance indicators in this episode, and why they’re important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera’s favorite KPIs are … - Production (net, not gross) - Collection (at least...  Read More
The Scorecard That Keeps Your Practice Healthy
Let’s face it: you didn’t become a dentist to crunch numbers all day. But if you want a thriving, sustainable practice, tracking the right KPIs is non-negotiable. KPIs (Key Performance Indicators) are more than just stats. They’re the pulse of your business. And if you don’t measure what matters,...  Read More
Are You Misunderstanding Work-Life Balance?
Tiff and Kristy break down the concept of work-life balance, and why so many people can’t seem to acquire it. Episode resources: Transcript: The Dental A Team (00:00) Hello Dental A Team listeners. I am back today and you know, this is me Spiffy Tiffy I never say my name and I just assume...  Read More
4 Strategies That Lead to Real Work-Life Balance
Dentistry is demanding. Between running a business, leading a team, and providing exceptional patient care, it’s easy to feel like your practice is running you. If you’re constantly on the go, working late, or missing out on life outside the office, you’re not alone. But here’s the truth:...  Read More
Have You Googled Your Practice?
Dr. Len Tau, aka the Reviews Doctor, is on the podcast. With Kiera, he goes into the most critical nuts and bolts of making sure your practice stands out (or at least keeps pace with) online reviews amid AI. He explains jargon terms like ranking power and factors and velocity of reviews, whether...  Read More
From Likes to Loyalty: Building Dental Referrals
In a world where marketing fads change overnight, one principle holds true for every private practice: a strong reputation is still your most valuable asset. But how you build and protect that reputation has evolved. In a recent conversation with Dr. Len Tau, dental marketing strategist and author...  Read More
The Right DNA For Success
Kiera shares some motivation everyone could use a bit of right now, especially if you’re facing significant challenges. Her episode reading recommendation: Miracle Morning by Hal Elrod. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera. And...  Read More
The Secret Sauce to Hiring
Kiera and Kristy talk listeners through the patience of the hiring process, with specific attention to understanding training capacity, establishing onboarding expectations, utilizing available resources — and what to do when you do all this already, and it still doesn’t seem to work. Episode...  Read More
Marketing Advice Your Practice Can’t Do Without
Dental A Team’s marketing mastermind Eve joins Tiff on the pod to discuss the top marketing strategies that can be easily implemented in your practice. They touch on social media, offline marketing, retention, and more. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A...  Read More
Create Momentum in Your Life with a Simple Morning Routine
In the fast-paced world of dentistry, it’s easy to pour into patients, team members, and your practice while leaving little left for yourself. But what if the secret to becoming a more fulfilled, focused, and effective dental professional starts before you even walk into the office? As a dental...  Read More
Smart Hiring Strategies in Today’s Dental Market
Hiring in dentistry has become one of the most difficult challenges practices face today. Whether it’s finding hygienists, assistants, or strong front office team members, many practices are feeling the squeeze of a competitive and limited market. The good news: with the right mindset and approach,...  Read More
Marketing That Connects: Strategies for Dental Practices
Marketing your dental practice has become more confusing than ever. Between the noise of social media, expensive Google ads, and a hundred “must-have” tools, it’s tough to know where to focus. But marketing doesn’t have to be complicated or cost-prohibitive. At the Dental A Team, we’ve tested...  Read More
The Tool to Making Those Difficult Conversations Easy
Kiera talks about the concept “going into the storm,” aka how to approach those difficult conversations with team members, and how this builds trust as a practice.  Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera. And today I think is gonna be a...  Read More
Which Is Better: Paying Employees Based Off Production or Collections?
Tiff and Kristy discuss the ongoing challenges of hiring, including how incentives and mentalities have shifted over the past five years — and what you, as someone hiring, can do about it. Part of the discussion includes the pros and cons of how to pay team members. Episode resources: ...  Read More
Office Autopsy: How to Know If You’re Producing Enough
Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Transcript: The Dental A Team (00:00)...  Read More
How Dental Leaders Build Stronger Teams Through Difficult Conversations
In dental practices nationwide, one skill separates thriving teams from those stuck in frustration: the ability to have difficult conversations swiftly and effectively. Leadership isn’t about avoiding conflict, it’s about facing it with clarity, empathy, and a desire to move forward. The Buffalo...  Read More
How to Pay Your Hygiene Team: Compensation Models That Work
Hygiene compensation remains one of the most debated and sensitive topics in dental practices. Get it wrong, and you risk burnout, poor morale, and turnover. Get it right, and your hygiene team becomes one of the most profitable and productive parts of your practice. So what’s the right hygiene pay...  Read More
Why Your Practice Feels Broke at $2M
It’s a common and frustrating reality: collections are high, the schedule looks packed, yet there’s barely enough left over for the owner at the end of the month. If you’ve ever looked at your practice numbers and asked, “Where is all the money going?”, you’re not alone. We’ve walked hundreds of...  Read More
Raises + How to Give Them Correctly
Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises:          Know your numbers               Raises are earned; they’re not automatic               Communicate with...  Read More
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