Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #825: Getting Into Social Media: Putting Your Practice Out There
It’s time for a dive into brand awareness on social media. In this episode, Tiff and Dana talk about the realities of social media marketing for practices: the what, where, why, and how, including why it’s so critical, who you’re updating for, content ideas, and more. Episode resources:   Read More
Episode #823: Measure Success in a Whole New Way
In marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you’re spending on marketing; whether the ideal patient is being converted; and why your active patient...  Read More
Episode #821: It’s Not Too Late to Gain Momentum in 2024
Can you say for certain that all of your practice’s ducks are in a row? Kiera’s here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments. Dental A-Team’s  walks practices through monthly tasks to...  Read More
Episode #819: Marketing For Your New AND Established Patients
Marketing is a hot-ticket item in dental practices, and Tiff and Dana are here to discuss how to sell your dentistry to not only new patients — but the ones you already have. They give ideas on retention and referral, the power of organic conversations, and keeping your established patients just as...  Read More
Episode #815: Proactive Moves For Your Front Office
Tiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and...  Read More
Episode #812: Finding a Path Out of Burnout
Ryan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan’s Dentist Advisors have summits coming up! Get the details:          DAT Virtual Summit — , Friday, April...  Read More
Episode #811: The Blueprint Your Business Needs
Roadmaps for all the different aspects of businesses are really difficult to create. There’s a lot of room for error along the way. It’d sure be nice to have a ready-made business success cycle, plus the experts to help you over any hurdles that appear. Kiera talks in this episode about , and how...  Read More
Episode #803: KPIs Are a Scoreboard for Your Practice
AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track,...  Read More
Episode #802: A Chat With Go-Giver Co-Author Bob Burg
Kiera is joined by Bob Burg, co-author of ! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person. Bob touches on how The Go-Giver came to be, how to utilize sales with patients, how...  Read More
Episode #780: How To Sustain Excellence
It’s one thing reaching excellence, but sustaining it? In this episode, Kiera talks about steps practices can take to maintain excellence in their dentistry.          Know you’re capable               Keep things simple               Be intentional with your numbers               Love what you...  Read More
Episode #774: Are Consent Forms a Stumbling Block for Your Patients?
DAT consultants Tiff and Denae address a hot topic for practices to plan to improve for the new year: online paperwork. They give insight on benefits, integration, best software, and more. Episode resources:   Read More
Episode #769: Hot Tips: Dental Memberships. With Paul Lowry
Ever wondered what makes a dental membership plan a game-changer? Paul Lowry, the CEO and Founder of Dental Menu goes into great detail on how to make membership plans work for you and your patients. Should you charge an enrollment fee? What’s the magic number? Find out how to balance costs,...  Read More
Episode #767: Increasing Profitability Hacks
Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for...  Read More
Episode #761: Dental Marketing Is Not One-Size-Fits-All. With Joshua Scott at Studio 8E8.
Kiera is joined by Josh Scott of Studio 8E8 to talk about marketing and the development of dental practices. Practices often underestimate the power of marketing budgets over the long term, and Josh gives advice on how not to fall short. He touches on:          Vetting marketing company options  ...  Read More
Episode #759: How Do You Podcast? With Melissa King, Top Podcast Fan.
Kiera is joined by Melissa King, a long-time practice team member who’s been in a lot of roles and has listened to ALL DAT podcast episodes! She shares what tips and tricks she’s taken from this podcast into her practice. Melissa also gets a chance to ask her own burning questions about the podcast...  Read More
Categories: Marketing
Episode #756: Do You Want Dessert? Increase Your Case Acceptance By Using This Simple Method.
Are you asking the right questions of your patients at the right time (and with the right energy)? Kiera and Tiff explain how to increase your practice’s case acceptance by assuming the yes. They compare it to the waiter asking if you want dessert at a restaurant: There’s a right way to go about...  Read More
Episode #755: Yearly Strategy- Team Effort
When it comes to setting annual goals, it’s critical to have the right people in the room. In this episode, Tiff and Britt talk about strategizing growth as a team. They give insight on who should be there, where it should happen, and how to keep the goals manageable. Episode resources:   Read More
Episode #753: Do THIS To Reach 500 Reviews
Tiff and Dana talk about an undervalued approach to boosting your practice’s marketing: having team members ask for Google reviews. They both give insight on benchmarks to look for, using third parties, personalizing the request, the easiest ways to ask, and more. Episode resources:   Read More
Episode #749: How to Know if Your Marketing Is Actually Working
Tiff and Denae are back to talk about marketing — this time, how to know if what you’re doing as a practice is working. They touch on the following:          Setting up a tracking method               Blocking out time to review your tracker               Understanding trends in tracking      ...  Read More
Episode #747: Creating A Raving Fan Patient
Tiff and Dana talk about creating an ideal patient avatar to help boost your marketing efforts and payouts. They discuss the following steps:          Figure out what your ideal practice procedures are.               Gather the demographics of people in your practice’s surrounding area.          ...  Read More
Episode #746: A Consultant, Financial Advisor + Dentist Perspective On Life. With Ashley Joves and Ryan Isaac.
If you’re wondering where to find insight from a dental consultant, dental financial advisor, and dentist in one go, THIS is the episode you're looking for! Kiera, Ryan Isaac, and Dr. Ashley Joves come together to talk about common industry trends from three different perspectives. They discuss:  ...  Read More
Episode #744: Do You Know All These Marketing Best Practices?
In this episode, consultants Tiff and Denae break down internal and external marketing and the power of each. Specifically they discuss:          What internal and external marketing means               Big picture versus small marketing approaches               Suggestions for startup versus...  Read More
Episode #743: Birdseye View: Practical Application for Growth
Kiera shares what happens when the Dental A-Team comes to your practice — the prep before a consultant shows up, the assessment once boots are on the ground, and the implementations that can bring about a maximum gain with the least amount of effort. Episode resources: Reach out to Kiera:     Read More
Episode #740: Is It Time to Pivot Marketing Tactics?
If you find yourself falling short on getting your ideal patients or converting emergency visits, it might be time to switch marketing gears. In this episode, Tiff and Denae talk about what should go into thoughtful processes for marketing, when to know how to pivot, and how long you should wait to...  Read More
Episode #737: Pulling Back the Curtain on Dentistry. With Dr. Ashley Joves
Dr. Ashley Joves returns to the podcast to get honest about the chaos of dentistry. Dr. Joves shares her current experiences about low morale and not letting team members down. To that Kiera talks about how to fall in love with the growth process and remember that the bad days are only 10% of life....  Read More
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