Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Displaying 301-325 of 358
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091: Nobody Puts Billing in the Corner
Danielle Kramer is a guru with billing having over 15 years of experience including HMO, FFS, and PPO. In this episode, she and Kiera talk about how to maximize your billing department’s efforts through acquiring all the necessary information and having hard conversations. Remember, billing...  Read More
090: Chipping Away at the Iceberg of Aging Reports
It’s tactical practical time! Kiera talks secondary insurance and aging reports, and gives quick goals and tips you can start implementing TODAY. When it comes to benchmarking your 30-60-90-over 90 reports, Kiera recommends the following numbers:     0-30 days: High     30-60 days: Between 5,000...  Read More
089: Marketing Tips for a Modern Dentist
Lauren Edvalson of  is BACK with more marketing advice than ever! This time around she talks about consistency in look between your office, website, and social media. That’s right, your patients aren’t going to appreciate how beautiful your waiting room is if they aren’t impressed by your website...  Read More
088: Number One Cure for Dental Burnout
In 2017, Ashley Dorn took the trip of a lifetime: She traveled on a dental mission trip to Haiti. In this episode, Ashley, who’s a traveling consultant and marketing specialist under Kiera’s Dental Consulting, shares what the experience was like and how an 8-year-old Haitan girl changed her outlook...  Read More
088: Number One Cure for Dental Burnout
In 2017, Ashley Dorn took the trip of a lifetime: She traveled on a dental mission trip to Haiti. In this episode, Ashley, who’s a traveling consultant and marketing specialist under Kiera’s Dental Consulting, shares what the experience was like and how an 8-year-old Haitan girl changed her outlook...  Read More
087: Case Study: Untangling the Ball of Yarn
Kiera decided to “walk through an office” and do live recordings at different intervals with Ashley Keith and her office in Kansas City! THIS WILL BE A SERIES OF EPISODES and YOU get to walk through the struggles, ideas, and outcomes with Kiera and Ashley! In this first episode, Kiera and Ashley...  Read More
086: Social Media is a Long Game; Here’s How to Win It
Dr. Desiree Yazdan is back in all her glory! Kiera and Dr. Yazdan talk social media (remember, Dr. Yazdan has 141,000 + followers on ) — how to do it and how not to do it. Believe it or not, social media is not just a box to check; when used correctly, it can serve as a strategy to grow your...  Read More
085: First Ever Autopsy Practice
Kiera dons her scrubs and scalpel for this episode, diving into the first Dental A-Team autopsy of a practice! She discusses five concerns from one of the ELITE practices she visits—we’re talking TOP OF THE TOP PRACTICES. Some background on the practice: Six operatories, three hygienists, three...  Read More
084: Don’t Snooze- Sleep Apnea from the hygiene side
Hygienists, this one’s for you! Kiera sits down with expert hygienist and practice management coach Laura Myers to discuss obstructive sleep apnea and incorporating it into your dental practice. Before you panic about the stress of adding ~another~ topic to your already tight time slot, wait! Laura...  Read More
083: Balance: Life’s Secret Sauce
Kiera is all inspiration in this Thursday/Monday Morning Mash-up! She talks about finding balance in your four futures from Alastair McDonald and Mark Costes: mind, money, movement (or muscle), and meaning. This is so necessary in the busy culture and lifestyle of today — especially when you’re...  Read More
082: Working Moms, Here’s Your Reality
Presenting the newest star of the Dental A-Team Podcast … it’s Brodie! Brodie is Tiffanie Trader’s almost-11-year-old son. And Tiffanie is one of the movers and shakers of Kiera’s Dental Consulting business! In this episode, the three sit down to talk “mom guilt” from different angles — as a mom...  Read More
081: Listen Up, Ladies!
Summer is almost over, which means it’s nearly time for Women Dentists Connect! Kiera and Dr. Summer Kassmel connect to talk about this awesome two-day event for all female members of your dentist family — students, associates, practice owners, retirees, teachers, etc. WDC is taking place October...  Read More
080: The Bread and Butter of Dental Practices
In this quickie episode, Kiera is talking about insurance verification — don’t hang up/delete/ignore! This is important! Insurance verification might not be the sexiest thing, but one of the secrets to success in keeping patients and a higher treatment acceptance is commitment to verification....  Read More
079: Finding the Best Job You’ve Ever Had
Kiera corners Kayelee Taylor, chief operating officer for the Dental A Team and Kiera’s Dental Consulting, into a podcast episode! The two discuss growing yourself in your profession both as a team member and a team leader. Within one year, Kayelee moved from Kiera’s personal assistant to COO. Her...  Read More
078: Implement These Marketing Tips TODAY
, Edvalson Marketing, talk about using analytics to hone in on your key audience, the psychology of color, and postcards, plus how each can help boost your practice! Did you know it takes 14-20 impressions before someone might buy your product? Utilizing social media ads and postcards in...  Read More
077: Live in a World of Yeses
In this crossover episode with , Kiera shares a ~ton~ of dentistry gold with Dr. Paul Etchison. She talks about her past life as a treatment coordinator, the worst firing story you’ll ever hear, and how grocery tabs totally used to be a thing. You’ll also hear all about the number one fatal mistake...  Read More
076: Block Party for Scheduling!
Kiera could talk for hours about scheduling, but this time she’s only taking 20 minutes, so listen up! Her favorite way to schedule an office has three columns: high production ($500+), low production (fillings, crown seats, etc.), and assistant-only (night guards, bleaching, etc.). Tune in as she...  Read More
075: Rip Off ALL the Bandaids!
Kiera is car-casting to Lake Tahoe with Doctor Summer Kassmel! The duo discusses fighting through day-to-day details to have a win of the day every day. It’s hard being human, and often we find ourselves dodging around the difficult assignments to get little things done. As Dr. Kassmel puts it,...  Read More
074: Putting Personality Tests to Good Use
Transitioning from a co-worker to manager position can be stressful! In this episode, Kiera sits down with Ashley Irvin, office manager at , to discuss what that transition looks like, and how to do it successfully. Ashley’s been diligent in her managerial role, enough that she helped her practice...  Read More
073: Copying McDonald’s: Systematization
Kiera digs into systems today. Systems are processes that can be implemented without explaining something to someone new — someone else can be plugged into the role. Three freebie systems that can be implemented today? End-of-day checklist or a morning huddle or hand-offs. Now, systematizing your...  Read More
072: Dentist- ing in 2019
Doctor Paul Goodman is BACK and talking with Kiera about dentistry connections in our modern age. Ever heard the phrase “Everybody wants to be successful until they see what it actually takes”? That’s the topic of this episode. Paul and Kiera discuss influencing as a dental practice team member,...  Read More
071: “The Divide”: Emergency Patients
“My tooth is killing me and I need to see my dentist immediately!” Ever get these calls? Emergency patients are inevitable, and in this episode Kiera shares how the front office and back office can work harmoniously during the panic of last-minute same-day care. Her overall tip is to be proactive,...  Read More
070: Setting Apart Base-Level and Elite-Level Practices
Episode 60 talked about quarterly calibration with Mark’s method (The 4 Disciplines of Execution). THIS episode is from Kiera’s point of view using Gino Wickman’s Entrepreneurial Operating System from his book Traction: Get a Grip on your Business. The good news: While the vocabulary between the...  Read More
069: Time Suck? Let’s talk personal assistants
Does having a personal assistant mean you’re extremely wealthy? Kiera says no! This episode is all about the benefits of personal assistants, and the journey Kiera went on to realize them. Hiring a personal assistant can help you maximize your time on to-do list items that are important rather than...  Read More
068: “Imprint” on Your Team Members
Dr. Summer Kassmel is back with some quick and dirty tips on creating relationships between doctors and team members. Her go-to? Success stories! She gives a two-page document to her team members after they’ve been on board for at least 90 days. The document asks such questions as…     Where do...  Read More
Displaying 301-325 of 358
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