Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Displaying 251-275 of 358
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141: Complimentary Skillsets
Kiera finally shares her Tony Robbins experience! This episode is all about personal development and how Kiera became a better version of herself during a five-day event with Tony. She talks about her own fears as a business owner, and why she was THIS CLOSE to walking out of the event. The biggest...  Read More
140: Hygienists, Maximize Your 60 Minutes (with Kristen Shepherd)
First she talked about upping fluoride acceptance. Then she walked us through doctor calibration. NOW Kristen Shepherd is back to chat increasing hygiene production. Doctors, owners, are you wary about sharing production numbers and office goals with your team? Kristen talks with Kiera about why...  Read More
139: Office Autopsy: Are You Hungry Enough?
Kiera does a quick deep-dive into one of her practices that she’s worked with for about a year now, and has visited three times. When she first arrived, culture wasn’t great, accountability wasn’t 100%, and there were some management issues. Now, after her third visit, this practice has FLOURISHED...  Read More
138: Be the Best _______ You Want to Be in 2020!
Welcome to 2020! Are you listeners fired up about having a good year? In this episode, Kiera talks about what it took for her to have a successful 2019, and what she’s doing this year to build on that. It all comes down to the question, what are YOU willing to do? Start by taking massive action...  Read More
137: 2019 Finale: Reflect and Prep for 2020
Last day of 2019! In this episode, Kiera sets up how to have the best 2020, both personally and professionally. It’s time to look back at the good and bad of 2019 to be able to prepare for the new year. Get out a piece of paper and dive into what it takes:     Draw a t-graph on your piece of paper...  Read More
136: Deep Dive on Bonuses with Dr. Deren Flesher
Episode 112, , was our most-downloaded episode ~ever~, so what did we do? We invited Dr. Deren Flesher back! Here, you’ll hear him talk to Kiera all about bonuses and why his methods are so successful that even Kiera wants to hear more. A few nuggets from their conversation:     If your practice...  Read More
135: Live to Give- The Roadmap to a Fulfilled Life
Yay for holiday episodes! Holidays create a stamp in time to take us back and get us out of our daily routines. They’re often dream days, where it seems that anything is possible. Kiera shares her family’s Christmas traditions (which includes falling asleep during The Santa Claus, intercoms, and...  Read More
134: Daily Dose: Reaching that ONE Person
Merry Christmas Eve from Kiera! In this short and simple episode, Kiera shares a quick story about a huge mistake she made in an office recently, and how she was able to work things out with the one person she was meant to help … while at the same time inspiring growth for both parties. Remember...  Read More
133: What Drives You: Cost, Longevity, Function, or Cosmetic
Listen, Kiera has been around the block with dental practices. She’s seen pretty much all there is. But one thing stood out recently in one of her offices, specifically with the hygienists. When the patient came in, the hygienist asked the following: “Hey (name), I want to know of these four items...  Read More
132: Keep Your Hunger Alive- Comparison is the Thief of Joy
Kiera shares some inspiration on a drive to the airport, talking about how to combat comparison with others who are further down their path of success in life. People are often impressed with Kiera’s prowess and like to ask her how she’s made it so far. Her favorite traits had to do with it — her...  Read More
131: No More Bloody Prophys! with Hygienist Laura Myers
Laura Myers, expert hygienist and practice management coach out of Pennsylvania, gets bloody in this episode. She and Kiera talk through the tendency to perform bloody prophys, ignoring new codes, and getting patients back on track — learning to talk to patients as if they’re your best friend...  Read More
130: Office Autopsy: Beating the Scarcity Mindset
In the latest autopsy of a practice, Kiera is sharing her experience with a small, start-up practice — when she first met them, they were a few months into ownership with one front office person, one assistant, one hygienist, and one doctor. The doctor was fearful of overhead, finances, the amount...  Read More
129: Becoming a Chief Delegator with Office Manager Jennifer Abshier
Jennifer Abshier from  is back for more tips as a practice administrator. Yikes, sounds like a hefty role, you might think. What does a practice administrator actually do? Jennifer defines her position as representing the practice and leading the team (including doctors!) along. Some tips to do...  Read More
128: Protect Your House- Onboarding w/ Dr. Summer Kassmel
Ask yourself this question: What is the BIGGEST hurdle that’s stopping your practice from scaling up? When Dr. Summer Kassmel and Kiera recently asked themselves this question, the answer was the onboarding/hiring process. In this episode, the two talk about what they’ve done to make that process...  Read More
127: A New Spin on Monthly Team "Reviews" w/ Dr. Summer Kassmel
Time to talk reviews! This episode will give you some excellent ideas on how to hold the best team member reviews possible — whether they’re monthly, bi-monthly, or quarterly. There’s even a tip sheet (check it out below!) for you to get ideas from. Kiera talks with Dr. Summer Kassmel about PDPs,...  Read More
126: Dentistry Side Hustle- Real Estate
Remember Friend? He’s a dental student in Kentucky, and he’s been on a few times before to ask Kiera lots of questions about the life of a dentist so he can be the best dentist for his team when he graduates!! YES-- he is looking for his future team now!! In THIS episode, Kiera and Friend are...  Read More
125: Accountable Teams Don't Just Happen
The dazzling Debbie Dodson is back again-- remember, she is Dr. Summer Kassmel’s right-hand woman and regional manager! Debbie breaks down the reality of holding people accountable, specifically department heads. When it comes to actually selecting who will fill the big shoes of heading...  Read More
124: The Filter of Gratitude
Happy Thanksgiving! Kiera sits down in this episode to let all of you listeners know that she is incredibly grateful for YOU! Dentistry is the best profession to be able to call a job, and she’s had such a blast getting to know you all in your offices, through email, or just through the airwaves of...  Read More
123: Managing Multiples- 4 locations and still Smiling with Jennifer Abshier
Kiera’s met a lot of stellar people in her world travels, and as listeners know, she likes to get ‘em on the podcast to share tricks of the trade. In this episode, Kiera’s joined by Jennifer Abshier, practice administrator for The Dentists at Hillsborough in Omaha, NE. Jennifer rose through the...  Read More
122: Boundaries: Separate Your Personal & Professional Life
The REASON for Kiera’s consulting success is in this podcast episode. Meet Doctor Justin Schmidt out of Hood River, Oregon. Dr. Schmidt introduced Kiera to Mark Costes and let her practice her consulting in his office three years ago this past October. Dr. Schmidt is both an exceptional dentist and...  Read More
121: Paying off Student Loans? Here’s What Not To Do
Financial advisor Ryan Isaac is here again to talk dollar signs, and this time he’s addressing the most common question he gets from new dental graduates, those in ownership for one to three years, and associates: How do I pay off my student loans? His advice: Wait. Sure, make your minimum payments...  Read More
120: Hygienists: Tee ‘em Up
The fabulous Kristen Shepherd () is back, and sharing more goodness. Remember her 37 to 97% fluoride acceptance in three months? In this episode, she discusses calibration with her dentist, and how it helped her become more confident in her position. Nowadays, she’s an expert a teeing up each new...  Read More
119: A Unique Spin to Holding People Accountable
In this episode, Kiera takes a look at dental practices through the eyes of Debbie Dodson, practice director for Castle Peak Dentistry. Debbie has been in dentistry for 20+ years, practicing hygiene for 10 of those before moving on to office management. Castle Peak Dentistry (home to Doctor Summer...  Read More
118: A DAT Book Club of Inspiration
In Kiera’s time as a coach and mentor and guiding hand in the dental world, she’s found that a lot of the people she looks up to are big into reading. So she started to get into it and currently has a goal to read two books each month. In this episode, she’s sharing with you some past, present, and...  Read More
117: Ideas Come When We’re Not Constantly Frantic
Kiera’s back from a 10-day trip and she has some awesome takeaways. First, it turns out Kiera is not immune to jetlag (bummer). But on a more serious note, those 10 days away were 10 days without a phone and 10 days without touching base with her team. Normally panic-inducing, Kiera found out that...  Read More
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