Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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A Secret to Success People So Often Undervalue
Did you know: Positive employees are 31% more productive and show higher sales and creativity? That’s why Kiera is talking all about positivity! She shares tips for how to encourage those higher cortisol levels among team members and patients. Episode resources: Transcript The Dental A Team...  Read More
Dental Leadership: Protect the Dentist Asset
Dental leadership often focuses on systems, KPIs, and team performance, but one critical piece gets overlooked far too often. The dentist is the primary driver of the entire practice, and when that asset is not protected, everything else starts to feel it. The Dentist Is the Engine of the Practice...  Read More
You Need to Protect Your Practice’s Ecosystem
This one is for the billion-dollar assets of each practice: the doctor! Kiera is a pragmatic cheerleader, encouraging doctors to realize the asset they are. She touches on self evaluation, burnout, and building a practice that doesn’t require constant sacrifice. Episode resources: ...  Read More
Why Do Practices Need a Consultant in the First Place?
What are the most common reasons a dental practice reaches out to the Dental A-Team? In this episode, Tiff and Kristy discuss those woes of an office (systems, lack of team alignment, metrics, etc.) that lead doctors to ask for help, and how consultants can turn the sometimes-dreaded details and...  Read More
Dental KPIs That Improve Practice Growth
Dental KPIs are often misunderstood as just numbers to track, but in reality, dental KPIs are the clearest way to understand how a practice is performing and where growth is being limited. When dental KPIs are not reviewed consistently, practices rely on assumptions. When they are used correctly,...  Read More
Why You Need a Membership Plan In Place
Re-releasing a DAT listener favorite! Kiera is joined by Brad from Kleer to talk about the perks of membership plans over dental insurance, why a membership plan can create consistent revenue for your practice during uncertain times, and how to even start putting together such a plan. Kleer, by...  Read More
Dental Membership Plans for Predictable Revenue
Why Dental Membership Plans Are Gaining Momentum Dental membership plans are becoming a practical solution for practices looking to stabilize revenue and strengthen patient retention. With insurance reimbursements declining and more patients going uninsured, dental membership plans give practices...  Read More
Leadership Burnout: What Dentists Must Know
Leadership burnout is not always loud. In many dental practices, it shows up quietly through fatigue, frustration, and the feeling of being constantly needed. When everything runs through the doctor, the pressure builds fast. This does not mean the practice is failing. It often means the practice...  Read More
What to Do When Leadership Gets Heavy
Do you ever feel like you have a laundry list of reasons why you can’t ever take a break from your practice? Kiera is here to say, if that’s how you’re feeling, it’s time to step away. In this episode, listeners get to take a breather. Kiera talks about the two parts of success (the “suck” part...  Read More
This Advice Will Keep the Right Person Out of the Wrong Seat
There are roles in a practice people are meant to have, and there are those that’ll suck the soul right out of someone. Tiff and Kristy go into how to match team members to where they’ll operate best (and where they want to be), what to do when there aren’t any “right” seats available for your...  Read More
Dental Team Roles That Drive Performance
Dental team roles are one of the most overlooked factors when a practice feels inconsistent. Many offices assume systems are the issue, but in reality, unclear or misaligned roles are often the root cause. When expectations are not defined or the wrong person is in the wrong position, even strong...  Read More
Multi Practice Management That Scales Without Chaos
Multi practice management can create real growth for a dental organization, but it often introduces complexity that many practice owners do not anticipate. Expanding beyond one location changes how leadership, systems, and accountability must operate. Without the right structure, growth can...  Read More
How to Stay Sane With Multi-Practice Ownership
Dear listener, it is possible to scale your practice and keep your sanity! Kiera discusses three overall pieces of advice for those who have expanded/want to expand to multi-practice ownership, including centralizing atmosphere and tactics, establishing leadership infrastructure, and keeping your...  Read More
Case Acceptance Systems That Actually Work
Case acceptance is one of the fastest ways to grow a dental practice without adding more patients or extending hours. When case acceptance improves, production increases, schedules stay full, and patients complete the care they need. Most practices assume this is a sales issue, but in reality, it...  Read More
Double Your Case Acceptance in 30 Days
Dental A-Team is all about case acceptance. In this episode, Kiera shares how a practice can double its case acceptance in one month (or even one day! She has receipts!). She gives five tactical tips practices can apply today to refine that acceptance and start upping that percentage of “yes.” ...  Read More
This Is the Number One Stressor for Doctors
This episode is all about the stress of people — managing them, working with them, attending to them, etc. Tiff and Kristy discuss what it means to manage results and lead people, and how sticking to systems of accountability in your practice can take a lot of that stress off your shoulders. ...  Read More
People Management for Dental Teams
People management is one of the biggest reasons a dental practice feels stressful, even when it appears that systems are the issue. In many offices, people management is the real driver behind missed expectations, unclear accountability, and team tension that keeps the practice from performing at...  Read More
Has Your Practice Undergone the Invisible Friction Audit?
It’s time to perform a special audit in your practice! This one is called the Invisible Friction Audit. Kiera guides listeners through how to catch problems that might not be very obvious, but are total gamechangers in terms of practice operations. Episode resources: Transcript: The Dental A...  Read More
Dental Practice Audit to Fix Hidden Problems Fast
If a practice feels busy but still off, a dental practice audit can help uncover what is quietly slowing things down. Most challenges inside a practice are not obvious. They build over time through small inefficiencies, delayed decisions, and unclear systems that no one is actively addressing....  Read More
Dental Practice Profit: What Owners Must Track
Why dental practice profit matters more than production Dental practice profit is one of the most important numbers in a practice, yet it is often overlooked. Many practices focus heavily on production and assume that a full schedule equals success. In reality, a busy schedule does not always...  Read More
Do You Know the Most Important Numbers?
Re-releasing a DAT listener favorite! Morgan Hamon, president of HDA Accounting Group, is on the pod! HDA is a dental-specific accounting group, and knows dentistry inside and out. Kiera and Morgan discuss profit margins, benchmarks, and AR aging, plus why having good financials will help you...  Read More
Top 4 KPIs a Business Owner MUST Know
Tiff and Kristy shine a light on key performance indicators that won’t just propel a dental practice to success, but any business. This includes knowing your numbers (stop treating them like the bogeyman!), locking in production, case acceptance, and diagnosis. Episode resources: Transcript:...  Read More
Dental KPIs That Drive Profit
Dental KPIs give practice owners clarity on what is actually happening in the business. Without dental KPIs, it is easy to feel busy, see a full schedule, and still not know if the practice is truly growing or just staying afloat. That uncertainty is more common than most dentists think. Many...  Read More
Keep Your Head On Straight With AI
Kiera is a guest on The ZeroBalance Podcast with John Stamper! She and John discuss the advancement of software over the past few years, and why the current culmination — artificial intelligence — isn’t something to be skittish around in your practice.  Episode resources: Transcript: The...  Read More
AI in Dentistry: Smarter Practices, Better Results
Why AI Dentistry Is No Longer Optional AI dentistry is no longer something to watch from a distance. It is actively shaping how practices operate, how patients engage, and how teams perform. Practices that lean into AI dentistry are seeing stronger systems, more consistency, and better patient...  Read More
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