Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Communicating About Communication
DAT podcast listeners loved this episode, so we’re re-releasing it! The Dental A-Team is hearing a lot about practices’ struggles with communication. In this episode, Kiera and Brit discuss ways to enhance communication in a practice, and even reach a breakthrough point. They touch on the...  Read More
Dental Team Communication Rules
Dental team communication affects the entire practice. It impacts handoffs, patient flow, scheduling, leadership trust, team accountability, and how quickly small issues get solved before they turn into bigger problems. Most communication issues do not happen because people do not care. They...  Read More
Three Lies and Three Truths About Growing Your Practice
Kiera shares the three most common pieces of bad advice out there when it comes to growing a practice. She encourages doctors not to keep applying new pieces of information to growth, but to understand how to filter the best pieces for your practice — and shares three truths to making this...  Read More
Dental Practice Growth Is Not More Everything
Dental practice growth often gets tied to one answer: more. More new patients, more production, more marketing, more hours, more team members. Those moves can help in the right season, but they are not automatically the smartest first move. Sometimes more only makes the real problem louder. More...  Read More
The Mid-Year Practice Reset: What Needs to Change Before Q4
Tiffanie and Nikki share what dental practices should be looking at it now that we’re halfway through 2026. Such milestones or touchpoints can include the goals you set at the start of the year, production numbers, the metrics ranges for healthy practices, and so on. From there, Tiff and Nikki...  Read More
Dental KPIs Before Q4 Pressure Hits
Dental KPIs give practice owners a cleaner way to see what is actually happening inside the business before the year is almost over. July is a strong time to pause, review the first six months, and decide what needs to change before Q3 and Q4 move too quickly. This is not about tracking numbers...  Read More
CEO Time for Dentists
CEO time gives a dental practice owner protected space to step out of reaction mode and lead the business with more clarity. It is the time to review numbers, sharpen systems, remove bottlenecks, and make decisions that improve profitability, team flow, and patient experience. Most dentists...  Read More
What To Do During CEO Time
Kiera has talked to a ton of doctors to come up with tips for how to fill that CEO time that so often feels fathomless. The ideas include blocking out your schedule to understand your frequency, committing to “deep work” time, optimizing whatever you can, and more. Episode resources: ...  Read More
Dental Hiring Without Panic
Dental hiring becomes expensive when a practice hires from pressure instead of process. An open position creates real stress, especially when the schedule is full, the team is stretched, and patient care still needs to run smoothly. Most practice owners know that feeling. The front office needs...  Read More
The #1 Hiring Mistake
Hiring is hard right now. Kiera talks about a critical mistake offices tend to make when filling new seats: Hiring not just for skill, not just for culture, but both. She walks listeners through aligning your hirees with your core values, requiring a full team assessment, and involving your full...  Read More
The Win-Win Nature of Tech in the Office (If You Do It Right)
Tiff and Nikki dive into all things tech + dentistry, including what practices can implement to make the day-to-day more efficient for staff and convenient for the patient — all while keeping that personal human touch. Episode resources: Transcript: Tiff (00:00) Hello, Dental A Team...  Read More
Dental Technology Should Feel Easy
Dental technology should make the patient experience easier and the practice day smoother. The right tools reduce friction, save team time, support collections, and help patients move through scheduling, forms, payments, and communication with less effort. Patients already expect convenience in...  Read More
To Scale or Simplify, That is the Question.
Ever feel like your office doesn’t fit the standard benchmarks for growth? In this episode, Kiera and Dana riff on how to know whether going big or tightening the screws is the best way forward for your practice — including specific questions to ask yourself so you can get started on change...  Read More
Dental Practice Growth Is Not Always Bigger
Dental practice growth is often talked about as if bigger is the automatic goal. More operatories, more providers, more locations, more team members, and more production can sound like the natural next step for a successful dentist. That is not always true. Some practices should scale. Others...  Read More
Dental Consulting Works When Buy-In Is Real
Dental consulting can help a practice move faster, but the real shift does not come from a consultant handing the team a list of changes. The bigger impact happens when the team understands the goal, believes the goal is possible, and takes ownership of the part they play in reaching it. Most...  Read More
The Life-Changing Magic of an In-Office Consultant Visit
Kiera and Trish are on the podcast together (yay!) to dive into the art of a Dental A-Team visit to your office (double yay!). They go into how an eagle-eyed consultant was able to take a specific office that couldn’t quite reach its goals and tip them into success. They also touch on...  Read More
Tackling Overhead? Look at These 3 Areas First
Tiff and Dana address one of the most popular topics for Dental A-Team consultants: overhead! They talk about what it entails, where to start when looking to reduce it, critical questions to ask yourself about needs versus wants, and more. Episode resources: Transcript: Tiff (00:00) Hello,...  Read More
Dental Overhead Starts With Better Questions
Dental overhead is easy to misunderstand because it often gets treated like one giant number. When profit feels tight, the first reaction is usually to cut something. Payroll gets questioned. Supplies feel too expensive. Marketing looks suspicious. Equipment payments feel heavier than expected....  Read More
Dental Team Training for Consistent Case Acceptance
Most dentists want stronger case acceptance, smoother handoffs, and fewer patient conversations that fall apart between the operatory and checkout. Dental team training helps create that consistency by giving the entire team a shared way to communicate treatment, value, urgency, and next steps....  Read More
The Perfect Quarterly Calibration
Re-releasing a Dental A-Team favorite… Ladies and gents, he’s back. Dr. Dave Moghadam is again on the podcast, this time to talk with Kiera about quarterly team calibration. While there’s no silver bullet A-to-Z cookbook for how to operate a practice, an outline certainly helps. Dr. Moghadam...  Read More
Front Office Systems That Fix Chaos
Front office systems can change the entire feel of a dental practice. When phones are ringing, patients are checking in, insurance questions are waiting, treatment needs follow-up, and the doctor’s schedule has gaps, the front desk can quickly feel like every task is urgent. That pressure is real....  Read More
This is Why Your Front Office is Struggling
Does your front office feel overwhelmed? Kiera shares what the problem is 99% of the time, as well as how to clear up the confusion, and three tactics that bring about clarity and control very quickly. Episode resources: Trasnscript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team...  Read More
At Practice Capacity? Here’s How You Can Still Grow
This episode is all about the capacity of your practice — what’s on your mind for growth, as well as components in your practice that might surprise you in boosting your production. Episode resources: Transcript: Tiff (00:01) Hello, Dental A Team listeners. We are so excited to be here with...  Read More
Dental Practice Capacity Before Expansion
Dental practice capacity should be reviewed before adding operatories, extending hours, hiring another provider, or considering a second location. Growth may still be available inside the current practice, but it can be missed when the first answer is simply “more space.” A tight schedule can make...  Read More
Dental Practice Systems Beat Hero Mode
Dental practice systems are what help a practice grow without relying on one amazing employee, one overextended doctor, or one lucky day on the schedule. Great people matter, but strong systems are what make great work repeatable. A talented team member can keep a lot moving. They may answer...  Read More
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