Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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How To Know If Your Office Suffers From “Artificial Harmony”
Artificial harmony is what happens when teams work alongside each other day in and day out, but never actually talk about what needs to be said.Kiera and Dana walk listeners through why getting to the root of problems in a practice is so critical — from not just a teamwork point of view, but for...  Read More
When Silence Blocks Dental Team Accountability
Dental team accountability does not come from louder reminders, longer meetings, or the doctor repeating the same expectation again. It starts when the team can say what needs to be said, work through the real issue, and commit to the same plan before leaving the room.Many dental practices have...  Read More
Build DSO Dental Practice Systems That Scale
DSO dental practice systems are not meant to make every location feel the same. They are meant to create enough consistency that a multi-location group can protect the brand, understand the numbers, support leaders, and deliver a reliable patient experience across every practice.That is where many...  Read More
Breaking Down the Benefits of DSOs
Re-releasing a Dental A-Team podcast fan favorite!Britt is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she’s sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training...  Read More
For the Practice Owners Stuck in the Weeds
Tiff and Nikki share how a hands-on operator can become a strategic owner, and at the same time set the team up for success. By sharing responsibilities and establishing clear systems, your practice’s culture, business, and team can blossom in unexpected ways.Episode resources:, and we'll catch you...  Read More
Win Back Time With Dental Practice Delegation
Dental practice delegation is not about pushing work away from the doctor. It is about moving the right work to the right people so the practice can run with more clarity, ownership, and consistency.Many practice owners are not buried because they lack a good team.They are buried because every...  Read More
The Future of Private Practice Is Actually Very Bright
Did you know: Today’s dentists are waiting five years longer to buy a practice than they were a generation ago?Kiera is joined by Brian Hanks of . It's B-R-I-A-N and Hanks like Tom Hanks. So yeah, that's how you get a hold of me. Kiera (31:20)Amazing. Well, Brian, thank you for breaking this down...  Read More
Stop Waiting on Dental Practice Ownership
Dental practice ownership can sit in the back of a dentist’s mind for years. The desire is there, but the timing never feels perfect. Student loans still feel heavy. Clinical speed could be better. The right practice has not appeared. Another year as an associate feels safer.Some preparation is...  Read More
Make Dental Team Retention Stick
Dental team retention is not just about convincing people to stay. It is about creating a practice where the right people feel clear, supported, challenged, and proud to be part of the team.Every practice will need to hire.People move. Families change. Career goals shift. Practices grow. That is...  Read More
Your Secret Weapon for Hiring
Do you prefer retaining the employees you have rather than constantly hunting for new ones? Kiera shares an example of a practice that evolved from high turnover to solid team retention, and how effective leadership played a critical role in keeping people long-term — plus how you can craft it for...  Read More
Must-Know Tools for Re-Care + Reactivation
This episode is all about eyes on fall/winter 2026. Tiff and Pam discuss what’s top of mind for practices as they look to the final stretch of the year, including stepping up on re-care and reactivation, how to talk about it with patients, and how to make sure it’s incorporated into your...  Read More
Dental Recare System That Keeps Chairs Full
A dental recare system is one of the strongest ways to protect production, improve patient retention, and create a more predictable schedule. When recare only becomes important after hygiene has openings, patients quietly fall out of rhythm and the practice ends up spending more money to replace...  Read More
The Best and Smartest Way To Fill Holes in Your Schedule
The Best and Smartest Way To Fill Holes in Your ScheduleKiera shares three approaches that will help you consistently and quickly fill your schedule on a daily basis: maximizing your current patients, creating the perfect handoff, and building consistent marketing.Episode resources:. And as always,...  Read More
Dental Schedule Gaps Need Ownership
Dental schedule gaps can make a productive practice feel reactive fast. Open time lowers production, adds pressure to the front office, frustrates the doctor, and often creates the assumption that the practice needs more new patients.Sometimes new patient flow is part of the answer.Often, the...  Read More
Dental Practice Profitability Is a Rhythm
Dental practice profitability is not built by checking the bank account only when something feels tight. It is built through a consistent rhythm of reviewing numbers, managing cash flow, planning for taxes, and making sure completed dentistry turns into actual profit.Many dentists are producing...  Read More
 These 3 Things Will Turn Your Practice into a Money-Making Machine
These 3 Things Will Turn Your Practice into a Money-Making MachineHow do you manage money more effectively? How can you stop being surprised by taxes? How do you turn your cashflow into something predictable? Kiera answers these questions and more, with three monthly habits you can build to create...  Read More
How to Increase Your Bottom Line (Without Increasing Your Patient Base)
How to Increase Your Bottom Line (Without Increasing Your Patient Base)So many offices out there think growth has to come from new patients. Tiff and Kristy share specific areas in your practice where you can increase what you’re pulling in. This includes fee analyses, unscheduled patients, a...  Read More
Dental Practice Growth Hiding in Plain Sight
Dental practice growth does not always require more space, more providers, or a larger marketing budget. In many practices, growth is already sitting inside the current patient base, fee schedule, service mix, schedule design, and follow-up systems.For owners who feel maxed out physically, that...  Read More
Dental Collections Tell the Whole Story
Dental collections rarely fall apart at the front desk alone. The payment collected at checkout is usually the result of what happened earlier in the appointment flow, treatment planning process, insurance estimate, patient handoff, scheduling system, and follow-up rhythm. When collections are...  Read More
Is Your Practice Struggling with Collections and AR?
Re-releasing a Dental A-Team podcast favorite! Tiff is on the pod to chat with Kiera about an office she just visited which needed some attention on its collections and accounts receivable. To give an idea of where this practice sits at, its collections are at 80% and case acceptance is at 56%....  Read More
Dental Practice Owner Skills for Profit
A dental practice owner usually learns clinical care long before learning how to run a business. That gap is where many strong clinicians start to feel stuck, even when the schedule is full, the team is busy, and production looks strong on paper. The practice may be growing, but the owner may...  Read More
What Every Owner Needs to Know (But Most Realize Too Late)
It’s a common trajectory: Dental schools create great dentists, but they don’t create good business owners. Kiera shares three critical (but attainable!) tips for creating a profitable, scalable, and enjoyable practice, so doctors can continue doing the work they love. Episode resources: ...  Read More
How to Bridge That Trust Gap Between Doctor and Team
Do things feel a little disconnected between team members in your practice? Tiff and Dana discuss the common signs that usually mean your practice could use a communication refresher, and then give advice on what can be done about improvement. Episode resources: Transcript: Tiffanie (00:01)...  Read More
Dental Team Trust Needs Cleaner Channels
Dental team trust can weaken long before anyone calls it a trust issue. In many practices, it first shows up as overwhelm, missed follow-through, low buy-in, or a manager who feels stuck between the doctor and the team. The doctor may think the team needs more motivation. The office manager may...  Read More
The Surprising Cheat Code to Practice Success
Kiera shares ways practices can make patients feel valued from that first visit to their final treatment, including tips for establishing consistency, intentionality, and the genuine connections between it all. Episode resources: Transcript: Kiera (00:00) Hello, Dental A Team listeners. This...  Read More
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