Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Chick-fil-A’s Secret Sauce in YOUR Practice
Re-releasing a favorite of Dental A-Team listeners!Kiera chats with Chick-fil-A owner and operator George Demetriades — and it’s all about applying the chain fast-food restaurant’s success into your dental practice. There’s a lot of gold packed into this episode, but some of the highlights...  Read More
Chick-fil-A Secrets to Dental Office Systems
A nervous patient does not walk into a dental practice thinking about protocols. They notice whether someone looks up, greets them warmly, and explains what happens next. Dental office systems determine whether that experience is dependable or depends on which employee happens to be at the front...  Read More
Here’s What’s Happening in the Dental Marketing Space
Kiera is joined by Ryan Gross, CEO of. I love that you grabbed the AI URLs. It's brilliant. and definitely go check it out. Guys, there's so many nuggets in here that you don't even need to go and change much up. I love that Ryan said that. Me, I love the repurpose, reuse, recycle, honestly,...  Read More
Dental Practice Growth Needs Better Networks
Dental practice growth is not always created by adding another ad campaign, hiring another provider, or launching another internal project. Sometimes growth starts with the people around the practice and the strength of the relationships supporting the owner.Dentistry is built on trust. Patients...  Read More
Strategic Partnerships Grow Your Practice. Here’s How to Form Them.
Kiera takes a spin on profit growth by talking about a tactic many people don’t consider: strategic partnerships. This means looking at the community around you, those in your field and outside of it, and learning to refer and support one another. Kiera’s tips will help even the most introverted...  Read More
This Is the Blueprint For Profitable Practices
Introducing the Dental A-Team YES Operating System — a framework created after looking at thousands of practices to help you have predictable growth, profitability, and freedom. Hear from Kiera about why this approach will change the way you do dentistry (and improve the way you live your life).The...  Read More
Why Your Dental Marketing Isn’t Working (and How to Fix It!)
Kiera is joined by Sean Hamel, CEO of. Guys, go make today the best day. Sean, thank you for being on the podcast. Truly appreciate you being here. Of course. Sean Hamel (37:50)Thank you, Kiera. Appreciate you. Kiera (37:52)Of course. And for all of you listening, thank you for listening. And I'll...  Read More
Let’s Have a Real Conversation About End of Year Planning
It’s Kiera and Britt on the pod together, with listeners getting a live look into how the Dental A-Team is thinking about the year’s end — plus ideas as to what could be copied over to dental practices. There’s a large emphasis on cost estimates and budgeting, including knowing when to fine-tune...  Read More
The Biggest Way to Make Your Practice Stand Out
Post-visit follow-ups — this episode is all about ’em! Following up with patients is one of the most overlooked ways to build trust. Kiera shares tips on both how to accentuate and accelerate your post-visit methods as a practice, as well as what to avoid doing.Episode resources: and as always,...  Read More
Operational Efficiency in Dental Practice Needs Guardrails
Operational efficiency in dental practice is becoming more important as AI tools enter scheduling, intake forms, charting, imaging, claims, emails, reception, and patient communication. The promise is appealing: less repetitive work, faster documentation, cleaner information, and more time for the...  Read More
Dental Reviews Need a Real System
A new patient usually decides faster than most practices realize. They search online, compare a few offices, scan star ratings, read recent comments, and decide whether a practice feels trustworthy enough to call.Dental reviews can shape that decision before the team ever answers the phone.A...  Read More
The Practice Growth Secret
This DAT podcast episode is a fan favorite!Danny with Swell is on the pod! In this episode, Kiera chats with Danny about Google reviews, Google reviews, Google reviews — a very necessary part of having a practice. Danny shares what practices can do to get their name out in front of potential...  Read More
The Foolproof Way to Build Community Anywhere, Anytime
In this episode, Tiff and Nikki talk about a critical piece under the marketing umbrella: networking with people in your community across different “genres” of expertise. They discuss knowing your demographic, building a two-way street of referrals, leaning on your hobbies, and a ton more ways to...  Read More
Community-Led Dental Practice Growth
Dental practice growth is not always created by spending more on ads, mailers, or online campaigns. For many practices, the next layer of growth is already nearby, in local schools, neighboring businesses, referral partners, patient conversations, and community relationships that have not been...  Read More
Stop Waiting on Dental Practice Ownership
Dental practice ownership can sit in the back of a dentist’s mind for years. The desire is there, but the timing never feels perfect. Student loans still feel heavy. Clinical speed could be better. The right practice has not appeared. Another year as an associate feels safer.Some preparation is...  Read More
Make Dental Team Retention Stick
Dental team retention is not just about convincing people to stay. It is about creating a practice where the right people feel clear, supported, challenged, and proud to be part of the team.Every practice will need to hire.People move. Families change. Career goals shift. Practices grow. That is...  Read More
Must-Know Tools for Re-Care + Reactivation
This episode is all about eyes on fall/winter 2026. Tiff and Pam discuss what’s top of mind for practices as they look to the final stretch of the year, including stepping up on re-care and reactivation, how to talk about it with patients, and how to make sure it’s incorporated into your...  Read More
The Best and Smartest Way To Fill Holes in Your Schedule
The Best and Smartest Way To Fill Holes in Your ScheduleKiera shares three approaches that will help you consistently and quickly fill your schedule on a daily basis: maximizing your current patients, creating the perfect handoff, and building consistent marketing.Episode resources:. And as always,...  Read More
Private Dental Practice Still Has Leverage
A private dental practice can still compete in a market where DSOs often have larger budgets, more locations, and more centralized support. The real question is not whether one ownership model is better than another. The better question is whether independent dentists still have a path to...  Read More
Dental Reviews Shape Patient Decisions
Dental reviews now play a major role in how patients decide whether a practice feels trustworthy before they ever make the first phone call. A referral may start the search, but most patients still go online to confirm what they heard. They check Google. They read recent reviews. They look at the...  Read More
The Win-Win Nature of Tech in the Office (If You Do It Right)
Tiff and Nikki dive into all things tech + dentistry, including what practices can implement to make the day-to-day more efficient for staff and convenient for the patient — all while keeping that personal human touch. Episode resources: Transcript: Tiff (00:00) Hello, Dental A Team...  Read More
What Are You Actually Marketing Your Practice As?
Do you market your practice for its dentistry? For its atmosphere? For the team? Something else? Tiff and Dana talk about why it’s so critical to market the right aspect of your practice, and then following through on that aspect. Episode resources: Transcript: The Dental A Team (00:00)...  Read More
Dental Patient Experience Is the Real Marketing
Dental patient experience is often the part of marketing that gets the least attention, yet it may be the piece patients remember most. A practice can invest in SEO, Google ads, social media, mailers, and a polished website, but the real test begins when a patient interacts with the office. That...  Read More
Of All the Dentists Out There … (How to Stand Out)
Standing out as a dental practice is easier than you might think — and thank goodness for that! Kiera gives three steps to find what makes you and your practice unique even when you feel like you’re as vanilla as can be. Episode resources: Transcript: Kiera Dent- Dental A Team (00:00) Hello,...  Read More
Dental Practice Branding Patients Trust
Dental practice branding is not about looking louder online. It is about helping the right patients understand why a practice feels different, why it can be trusted, and why it is worth choosing over the office down the street. Many dental offices say similar things. Gentle care. Modern...  Read More
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