Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Dental Practice Branding Patients Trust
Dental practice branding is not about looking louder online. It is about helping the right patients understand why a practice feels different, why it can be trusted, and why it is worth choosing over the office down the street. Many dental offices say similar things. Gentle care. Modern...  Read More
Why New Dental Patients Choose Another Office
New dental patients are not always choosing another office because the dentistry is better. Many times, they are choosing the office that feels easier to trust, easier to contact, and easier to schedule with. That can be frustrating for great clinical practices. A dentist may have excellent...  Read More
Why Even Great Practices Struggle to Find New Patients
Today’s topic is something the Dental A-Team hears about a lot: Our practice is awesome, but we struggle to find new patients. Kiera talks about why this is such a common issue, and gives tips on what you can do to address it. Episode resources: Transcript: Kiera Dent- Dental A Team (00:00)...  Read More
Don’t Forget This Before You Go Out of Network
Is your practice going out of network to make more money? Fantastic, but make sure you listen to this episode first. Kiera talks about all the numbers you absolutely need to know before you make the decision, and other, smaller considerations  you could make instead. Episode resources: ...  Read More
Going Out of Network: What Dentists Miss
A lot of dentists are talking about going out of network right now. Honestly, it makes sense. Insurance reimbursements continue getting tighter while overhead keeps climbing. Teams cost more. Supplies cost more. Labs cost more. Meanwhile, many practice owners feel like they are producing more...  Read More
AI in Dentistry: Smarter Practices, Better Results
Why AI Dentistry Is No Longer Optional AI dentistry is no longer something to watch from a distance. It is actively shaping how practices operate, how patients engage, and how teams perform. Practices that lean into AI dentistry are seeing stronger systems, more consistency, and better patient...  Read More
The Dental A-Team Podcast Evolution (Happy Birthday to Us!)
The Dental A-Team Podcast has been around for seven years, if you can believe it! Kiera reflects on her original goal with the pod, how that goal (and dentistry in general) has changed since. It’s been an evolution of leadership, systems, culture, and growth, and the ball is still rolling. ...  Read More
Hiring Dental Staff Starts With Your Story
Hiring feels harder than it used to. Not because dentistry has changed, but because candidates have. Today’s strongest team members are not just looking for a paycheck. They want to feel aligned with where they work. They are looking for clarity, steady leadership, and work that feels meaningful....  Read More
Growing Through Chart Mergers Without Losing Culture
Buying charts can be one of the most effective ways to grow a dental practice. When done intentionally, chart mergers increase patient flow, strengthen production, and open doors for associate growth while protecting the culture you are working hard to build. This article shares real lessons...  Read More
Get Patients To Say YES To High-Dollar Cases
If you want high-dollar procedures done more often in your practice, this is the episode for you. Kiera specifies what needs to be in place, including skillset, morale, and language. This kind of case acceptance goes beyond the everyday appointments, and Kiera explains the difference. Episode...  Read More
How To Increase High-Dollar Case Acceptance
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" tabindex="-1" dir="auto" data-turn-id="c81b8c4f-230d-4086-81d7-4c64f692bfad" data-testid="conversation-turn-104" data-scroll-anchor="true" data-turn="assistant"> Case acceptance is one of the most...  Read More
Build Value Early with Dental Practice Transition Strategies
Dental practice transition strategies are often viewed as something to think about only when a doctor is preparing to sell. In reality, the practices that transition smoothly are the ones that planned for it long before the decision was made. A strong transition is not a quick fix. It is the...  Read More
One Practice, One Year: Roadmap to Flourishing
Trish shares with Tiff and listeners her experience with a practice that started with a whole lot of uncertainty under a new doctor, and the steps undertaken that lead to a thriving workplace within a year. Specifically, she touches on how trust, flexibility, and numbers each played a role in...  Read More
$3.2M to $5M: A Case Study in Smart, Sustainable Practice Growth
We all know growth looks good on paper. But behind the numbers, many doctors feel like they’re burning out while barely moving forward. That was the case for this practice: collecting $3.2M, running a busy schedule, and serving loyal patients, but hitting a wall when it came to the next level. The...  Read More
The Missing Piece When It Comes to Branding
Dentistry isn’t always the front of the pack when it comes to innovation, but Tiff and Kristy tackle the topic with digestible takeaways from a marketing point of view. In this episode, they touch on easy questions to identify your practice’s brand, why that patient avatar is so critical, and...  Read More
Want More New Patients? It Might Be Time to Rethink Your Branding
Let’s be honest. The digital landscape has changed. Between TikTok trends, AI tools, and every practice posting reels and before/afters, there’s more noise than ever. If your new patient numbers have plateaued, or if you're working harder without seeing growth, it might be time to take a closer...  Read More
Is Your Practice Healthy?
Re-releasing a DAT listener favorite! Kiera is all about key performance indicators in this episode, and why they’re important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera’s favorite KPIs are … - Production (net, not gross) - Collection (at least...  Read More
Have You Googled Your Practice?
Dr. Len Tau, aka the Reviews Doctor, is on the podcast. With Kiera, he goes into the most critical nuts and bolts of making sure your practice stands out (or at least keeps pace with) online reviews amid AI. He explains jargon terms like ranking power and factors and velocity of reviews, whether...  Read More
From Likes to Loyalty: Building Dental Referrals
In a world where marketing fads change overnight, one principle holds true for every private practice: a strong reputation is still your most valuable asset. But how you build and protect that reputation has evolved. In a recent conversation with Dr. Len Tau, dental marketing strategist and author...  Read More
Marketing Advice Your Practice Can’t Do Without
Dental A Team’s marketing mastermind Eve joins Tiff on the pod to discuss the top marketing strategies that can be easily implemented in your practice. They touch on social media, offline marketing, retention, and more. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A...  Read More
Marketing That Connects: Strategies for Dental Practices
Marketing your dental practice has become more confusing than ever. Between the noise of social media, expensive Google ads, and a hundred “must-have” tools, it’s tough to know where to focus. But marketing doesn’t have to be complicated or cost-prohibitive. At the Dental A Team, we’ve tested...  Read More
Office Autopsy: How to Know If You’re Producing Enough
Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Transcript: The Dental A Team (00:00)...  Read More
Branding Your Practice with Intention and Impact
Kiera is joined by Dr. Zaneta Hamlin, owner and founder of Cusp Dental Boutique. Dr. Zaneta, who built her practice from the ground up, shares with Kiera her journey, reflecting on what got her to this point and what she would’ve changed and focused more on if she were to start over again. Plus,...  Read More
Branding That Builds Loyalty
In a saturated dental market, most practices blend into the background. But not this one. When Dr. Zaneta Hamlin launched her scratch-start practice, she set out to build more than a dental office, she built a full brand experience that patients talk about, share, and stay loyal to. Here’s how she...  Read More
THIS is the 2025 Difference-Maker For Practices
Tiff and Dana perform a practice autopsy of sorts — one of Dana’s star students, and what’s been put in place to help them thrive. The two discuss key systems, metrics, leadership, and how to stay committed to all of it. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A...  Read More
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