Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Operational Efficiency in Dental Practice Needs Guardrails
Operational efficiency in dental practice is becoming more important as AI tools enter scheduling, intake forms, charting, imaging, claims, emails, reception, and patient communication. The promise is appealing: less repetitive work, faster documentation, cleaner information, and more time for the...  Read More
Let’s Talk Honestly About AI In Your Practice
Kiera is joined by Dr. Rania Saleh, founder of . And as always, thanks for listening. And we'll catch you next time on the Dental A Team Podcast.  Read More
Dental Reviews Need a Real System
A new patient usually decides faster than most practices realize. They search online, compare a few offices, scan star ratings, read recent comments, and decide whether a practice feels trustworthy enough to call.Dental reviews can shape that decision before the team ever answers the phone.A...  Read More
Dental Office Systems Must Include Perio
Dental office systems should make periodontal care clearer, more consistent, and easier for patients to understand. In many practices, perio is still treated like a hygiene-only issue, even though the patient experience moves through the doctor, assistant, scheduler, treatment coordinator, billing...  Read More
Don’t Be Scared to Talk Finances With Your Patients!
Kiera and Kristy share tips on having financial conversations with patients, including the type of mindset to adopt so it’s not so intimidating, key language to use to get everyone on the same page, the power of a litmus test, and more.Episode resources:. As always, thank you, Kristy. Thank you...  Read More
Dental Case Acceptance Without Money Fear
Dental case acceptance improves when financial conversations are treated as part of patient care, not a separate sales moment. Patients come to the practice because something matters to them, whether that is pain, function, confidence, health, appearance, timing, or avoiding a bigger problem...  Read More
Dental Leadership Coaching for Owners
Dental leadership coaching becomes important when a dentist owns the practice but still feels trapped inside daily decisions. The doctor may hold the title of owner, but the business still depends on that same person for schedule questions, team issues, approvals, vendor decisions, patient...  Read More
Automate the Busywork and Get Your Time Back
Tiff and Pam talk about the current intersection of technology in the practice, and how using and understanding AI as a tool for busywork means you can focus on the tasks that really need that human touch. They talk about why training AI could be just as critical as training humans, where to look...  Read More
Dental Technology Is Not the System
Dental technology can save time, reduce administrative stress, and help practices make cleaner decisions. It can also create faster mistakes when the workflow underneath it is inaccurate, unclear, or unmanaged.That is where many practices get frustrated.A new AI tool, online scheduling platform,...  Read More
Are Your KPIs Lying To You?
Key performance indicators are fundamental to a successful practice. But what about their dark side? Kiera shares how to know whether those metrics are telling you the right information or not, including what a false sense of KPI security can look like, common mistakes when reviewing those numbers,...  Read More
Dental KPIs Need More Than Green Numbers
Dental KPIs can make a practice look healthy on paper while the owner still feels the pressure in the bank account, schedule, and team. Production may be up, collections may look strong, and new patients may be increasing, yet those numbers can still hide weak profit, growing AR, or future schedule...  Read More
The Foolproof Way to Build Community Anywhere, Anytime
In this episode, Tiff and Nikki talk about a critical piece under the marketing umbrella: networking with people in your community across different “genres” of expertise. They discuss knowing your demographic, building a two-way street of referrals, leaning on your hobbies, and a ton more ways to...  Read More
Community-Led Dental Practice Growth
Dental practice growth is not always created by spending more on ads, mailers, or online campaigns. For many practices, the next layer of growth is already nearby, in local schools, neighboring businesses, referral partners, patient conversations, and community relationships that have not been...  Read More
Build DSO Dental Practice Systems That Scale
DSO dental practice systems are not meant to make every location feel the same. They are meant to create enough consistency that a multi-location group can protect the brand, understand the numbers, support leaders, and deliver a reliable patient experience across every practice.That is where many...  Read More
Breaking Down the Benefits of DSOs
Re-releasing a Dental A-Team podcast fan favorite!Britt is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she’s sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training...  Read More
The Future of Private Practice Is Actually Very Bright
Did you know: Today’s dentists are waiting five years longer to buy a practice than they were a generation ago?Kiera is joined by Brian Hanks of . It's B-R-I-A-N and Hanks like Tom Hanks. So yeah, that's how you get a hold of me. Kiera (31:20)Amazing. Well, Brian, thank you for breaking this down...  Read More
Stop Waiting on Dental Practice Ownership
Dental practice ownership can sit in the back of a dentist’s mind for years. The desire is there, but the timing never feels perfect. Student loans still feel heavy. Clinical speed could be better. The right practice has not appeared. Another year as an associate feels safer.Some preparation is...  Read More
Make Dental Team Retention Stick
Dental team retention is not just about convincing people to stay. It is about creating a practice where the right people feel clear, supported, challenged, and proud to be part of the team.Every practice will need to hire.People move. Families change. Career goals shift. Practices grow. That is...  Read More
Must-Know Tools for Re-Care + Reactivation
This episode is all about eyes on fall/winter 2026. Tiff and Pam discuss what’s top of mind for practices as they look to the final stretch of the year, including stepping up on re-care and reactivation, how to talk about it with patients, and how to make sure it’s incorporated into your...  Read More
Dental Recare System That Keeps Chairs Full
A dental recare system is one of the strongest ways to protect production, improve patient retention, and create a more predictable schedule. When recare only becomes important after hygiene has openings, patients quietly fall out of rhythm and the practice ends up spending more money to replace...  Read More
The Best and Smartest Way To Fill Holes in Your Schedule
The Best and Smartest Way To Fill Holes in Your ScheduleKiera shares three approaches that will help you consistently and quickly fill your schedule on a daily basis: maximizing your current patients, creating the perfect handoff, and building consistent marketing.Episode resources:. And as always,...  Read More
Dental Schedule Gaps Need Ownership
Dental schedule gaps can make a productive practice feel reactive fast. Open time lowers production, adds pressure to the front office, frustrates the doctor, and often creates the assumption that the practice needs more new patients.Sometimes new patient flow is part of the answer.Often, the...  Read More
Dental Practice Profitability Is a Rhythm
Dental practice profitability is not built by checking the bank account only when something feels tight. It is built through a consistent rhythm of reviewing numbers, managing cash flow, planning for taxes, and making sure completed dentistry turns into actual profit.Many dentists are producing...  Read More
 These 3 Things Will Turn Your Practice into a Money-Making Machine
These 3 Things Will Turn Your Practice into a Money-Making MachineHow do you manage money more effectively? How can you stop being surprised by taxes? How do you turn your cashflow into something predictable? Kiera answers these questions and more, with three monthly habits you can build to create...  Read More
How to Increase Your Bottom Line (Without Increasing Your Patient Base)
How to Increase Your Bottom Line (Without Increasing Your Patient Base)So many offices out there think growth has to come from new patients. Tiff and Kristy share specific areas in your practice where you can increase what you’re pulling in. This includes fee analyses, unscheduled patients, a...  Read More
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