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Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Yes, You ARE Allowed to Align Your Life Goals With Practice Growth
Practice success doesn’t always equal personal life happiness. Kiera talks about the Yes Success Model, and how to align your business goals with your personal life goals, because they’re allowed to complement each other (and should, frankly). She asks probing questions that’ll get you thinking...  Read More
Dental Practice Profitability Needs a Plan
Dental practice profitability is easier to protect when the budget becomes a leadership tool, not a once a year spreadsheet. For dentists and practice owners, year end planning creates a clearer view of what the practice spent, what growth will require, and what production must happen to support...  Read More
Let’s Have a Real Conversation About End of Year Planning
It’s Kiera and Britt on the pod together, with listeners getting a live look into how the Dental A-Team is thinking about the year’s end — plus ideas as to what could be copied over to dental practices. There’s a large emphasis on cost estimates and budgeting, including knowing when to fine-tune...  Read More
Avoid the Artificial Yes: Why Accepted Treatment Still Falls Off the Schedule
Dentistry is most important when a patient is in the practice. As soon as they leave, there are a million other parts of their life competing for priority. Tiff and Dana discuss how to talk about dental care with your patients so it doesn’t get lost under the heap of everything else. Episode...  Read More
This Is What Your KPIs Are Trying to Tell You
Your key performance indicators do not have to be intimidating. In fact, with the correct frame of mind, they tell you exactly what’s going on in your practice! Kiera shares the smart way to utilize KPIs, including:Looking for patterns, not just numbersFinding the question in each KPIUnderstanding...  Read More
Dental KPI Consulting for Better Decisions
Dental KPI consulting helps practice owners turn numbers into leadership decisions instead of after-the-fact stress. KPIs should not feel like a report card that only says whether the month was good or bad. They should help the practice see what is changing, ask better questions, and act before a...  Read More
Have This Problem? There’s a System For That.
Establishing the right systems in your practice creates consistency, profitability, and freedom in ways that individual effort is never going to. Kiera talks about the difference between systems and the people using them, how to know if you need a new system, why the right system equals...  Read More
Dental Office Systems Stop Hero Mode
Dental office systems protect a practice from relying on one person’s memory, effort, or constant problem-solving. A strong team member is valuable, but even the best person needs a clear process, consistent training, and accountability that keeps the standard alive.Many dentists want more control...  Read More
Do This Monthly To Protect Practice Profit
Tiff and Kristy break down monthly financial controls that protect your practice’s profit. These include identifying lag and lead measures, getting your supplies in check, creating a budget around the team’s fun money, and more.Episode resources: and we are happy to help you get all of that in...  Read More
Dental Practice Profitability Needs Monthly Budgets
Dental practice profitability is not protected by a full schedule alone. A practice can be producing, collecting, and serving patients all day while profit quietly slips away through supplies, payroll changes, subscriptions, payment fees, team spending, and purchases that were never planned.That is...  Read More
Operational Efficiency in Dental Practice Needs Guardrails
Operational efficiency in dental practice is becoming more important as AI tools enter scheduling, intake forms, charting, imaging, claims, emails, reception, and patient communication. The promise is appealing: less repetitive work, faster documentation, cleaner information, and more time for the...  Read More
Let’s Talk Honestly About AI In Your Practice
Kiera is joined by Dr. Rania Saleh, founder of . And as always, thanks for listening. And we'll catch you next time on the Dental A Team Podcast.  Read More
Dental Reviews Need a Real System
A new patient usually decides faster than most practices realize. They search online, compare a few offices, scan star ratings, read recent comments, and decide whether a practice feels trustworthy enough to call.Dental reviews can shape that decision before the team ever answers the phone.A...  Read More
Dental Office Systems Must Include Perio
Dental office systems should make periodontal care clearer, more consistent, and easier for patients to understand. In many practices, perio is still treated like a hygiene-only issue, even though the patient experience moves through the doctor, assistant, scheduler, treatment coordinator, billing...  Read More
Don’t Be Scared to Talk Finances With Your Patients!
Kiera and Kristy share tips on having financial conversations with patients, including the type of mindset to adopt so it’s not so intimidating, key language to use to get everyone on the same page, the power of a litmus test, and more.Episode resources:. As always, thank you, Kristy. Thank you...  Read More
Dental Case Acceptance Without Money Fear
Dental case acceptance improves when financial conversations are treated as part of patient care, not a separate sales moment. Patients come to the practice because something matters to them, whether that is pain, function, confidence, health, appearance, timing, or avoiding a bigger problem...  Read More
Dental Leadership Coaching for Owners
Dental leadership coaching becomes important when a dentist owns the practice but still feels trapped inside daily decisions. The doctor may hold the title of owner, but the business still depends on that same person for schedule questions, team issues, approvals, vendor decisions, patient...  Read More
Automate the Busywork and Get Your Time Back
Tiff and Pam talk about the current intersection of technology in the practice, and how using and understanding AI as a tool for busywork means you can focus on the tasks that really need that human touch. They talk about why training AI could be just as critical as training humans, where to look...  Read More
Dental Technology Is Not the System
Dental technology can save time, reduce administrative stress, and help practices make cleaner decisions. It can also create faster mistakes when the workflow underneath it is inaccurate, unclear, or unmanaged.That is where many practices get frustrated.A new AI tool, online scheduling platform,...  Read More
Are Your KPIs Lying To You?
Key performance indicators are fundamental to a successful practice. But what about their dark side? Kiera shares how to know whether those metrics are telling you the right information or not, including what a false sense of KPI security can look like, common mistakes when reviewing those numbers,...  Read More
Dental KPIs Need More Than Green Numbers
Dental KPIs can make a practice look healthy on paper while the owner still feels the pressure in the bank account, schedule, and team. Production may be up, collections may look strong, and new patients may be increasing, yet those numbers can still hide weak profit, growing AR, or future schedule...  Read More
The Foolproof Way to Build Community Anywhere, Anytime
In this episode, Tiff and Nikki talk about a critical piece under the marketing umbrella: networking with people in your community across different “genres” of expertise. They discuss knowing your demographic, building a two-way street of referrals, leaning on your hobbies, and a ton more ways to...  Read More
Community-Led Dental Practice Growth
Dental practice growth is not always created by spending more on ads, mailers, or online campaigns. For many practices, the next layer of growth is already nearby, in local schools, neighboring businesses, referral partners, patient conversations, and community relationships that have not been...  Read More
Build DSO Dental Practice Systems That Scale
DSO dental practice systems are not meant to make every location feel the same. They are meant to create enough consistency that a multi-location group can protect the brand, understand the numbers, support leaders, and deliver a reliable patient experience across every practice.That is where many...  Read More
Breaking Down the Benefits of DSOs
Re-releasing a Dental A-Team podcast fan favorite!Britt is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she’s sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training...  Read More
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