Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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This is Why Your Front Office is Struggling
Does your front office feel overwhelmed? Kiera shares what the problem is 99% of the time, as well as how to clear up the confusion, and three tactics that bring about clarity and control very quickly. Episode resources: Trasnscript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team...  Read More
At Practice Capacity? Here’s How You Can Still Grow
This episode is all about the capacity of your practice — what’s on your mind for growth, as well as components in your practice that might surprise you in boosting your production. Episode resources: Transcript: Tiff (00:01) Hello, Dental A Team listeners. We are so excited to be here with...  Read More
Dental Practice Capacity Before Expansion
Dental practice capacity should be reviewed before adding operatories, extending hours, hiring another provider, or considering a second location. Growth may still be available inside the current practice, but it can be missed when the first answer is simply “more space.” A tight schedule can make...  Read More
Doctors, Do You Struggle With This Very Common Blindspot?
Part one of Kiera’s conversation with Howard Farran on the Dentaltown podcast. They discuss how many details a dentist should know about their business, what about the COVID-19 pandemic still haunts practices, the AI of dentistry and the human care of patients, hidden gaps draining profitability,...  Read More
Dental Profitability Leaks Dentists Miss
Dental profitability is rarely lost in one obvious place. More often, it slips through small daily gaps that become normal inside a busy practice. A full schedule can still miss the goal. Strong production can still feel tight when collections lag behind. A great treatment plan can sit unscheduled...  Read More
The Best Ways to Prep + Budget For CE
Continuing education on your mind? What about areas in your practice you want to grow, or strengths and skillsets you want your team to have? Tiff and Kristy discuss the power of continuing education, including why it changes lives (and offices), where to fit it in your schedule, how to add...  Read More
Before Booking Dental CE, Read This
Dental CE can be one of the best investments a practice makes, but only when the course has a clear purpose, a realistic budget, and an implementation plan before anyone registers. Too often, a course sounds exciting, the doctor signs up, and everyone figures out the details later. The class may...  Read More
Dental Practice Ownership Without Doing It All
Dental practice ownership can feel heavier than expected when the doctor loves clinical care but feels pulled into every business detail. Many dentists buy or open a practice because they want to treat patients their way, create a better experience, and build something meaningful. Then the...  Read More
Of All the Dentists Out There … (How to Stand Out)
Standing out as a dental practice is easier than you might think — and thank goodness for that! Kiera gives three steps to find what makes you and your practice unique even when you feel like you’re as vanilla as can be. Episode resources: Transcript: Kiera Dent- Dental A Team (00:00) Hello,...  Read More
Why New Dental Patients Choose Another Office
New dental patients are not always choosing another office because the dentistry is better. Many times, they are choosing the office that feels easier to trust, easier to contact, and easier to schedule with. That can be frustrating for great clinical practices. A dentist may have excellent...  Read More
Why Even Great Practices Struggle to Find New Patients
Today’s topic is something the Dental A-Team hears about a lot: Our practice is awesome, but we struggle to find new patients. Kiera talks about why this is such a common issue, and gives tips on what you can do to address it. Episode resources: Transcript: Kiera Dent- Dental A Team (00:00)...  Read More
Don’t Forget This Before You Go Out of Network
Is your practice going out of network to make more money? Fantastic, but make sure you listen to this episode first. Kiera talks about all the numbers you absolutely need to know before you make the decision, and other, smaller considerations  you could make instead. Episode resources: ...  Read More
Going Out of Network: What Dentists Miss
A lot of dentists are talking about going out of network right now. Honestly, it makes sense. Insurance reimbursements continue getting tighter while overhead keeps climbing. Teams cost more. Supplies cost more. Labs cost more. Meanwhile, many practice owners feel like they are producing more...  Read More
Dental Practice Growth Starts With Better Leadership
Dental practice growth becomes much harder when the doctor stays trapped in every decision, every problem, and every operational fire inside the practice. Many offices reach a point where production is increasing, the schedule is packed, and the team is busy nonstop, yet the owner still feels...  Read More
Disappearing Profit? You Might Be Missing This!
Ever feel like money is disappearing from your practice? Tiff and Dana share where practices tend to find that missing money, as well as how to trim down those expenses. Episode resources: Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. I always want to say on that...  Read More
Why Your Dental Practice Profit Feels Tight
Dental practice profit should feel clearer when production is growing, but many dentists experience the opposite. The schedule is packed, the team is busy, and patients are accepting treatment, yet the financial pressure inside the practice still feels heavier than expected. That disconnect...  Read More
$3M Dental Practice or Multiple Offices?
Dental practice growth conversations usually start with production goals, expansion plans, or profitability targets. But the real question behind most of these conversations is much simpler: what type of business actually fits the doctor running it? Some dentists want one large flagship practice...  Read More
This or That: Running a $3-Million Office or Three $1-Million Offices?
Consulting across hundreds of offices means the Dental A-Team has seen a thing or two when it comes to scaling strategies, and in this episode, Kiera shares the secret to what type of quantity works best for you. Specifically, she connects why practice success should start with what you want as...  Read More
Why Do Practices Need a Consultant in the First Place?
What are the most common reasons a dental practice reaches out to the Dental A-Team? In this episode, Tiff and Kristy discuss those woes of an office (systems, lack of team alignment, metrics, etc.) that lead doctors to ask for help, and how consultants can turn the sometimes-dreaded details and...  Read More
Why You Need a Membership Plan In Place
Re-releasing a DAT listener favorite! Kiera is joined by Brad from Kleer to talk about the perks of membership plans over dental insurance, why a membership plan can create consistent revenue for your practice during uncertain times, and how to even start putting together such a plan. Kleer, by...  Read More
Dental Membership Plans for Predictable Revenue
Why Dental Membership Plans Are Gaining Momentum Dental membership plans are becoming a practical solution for practices looking to stabilize revenue and strengthen patient retention. With insurance reimbursements declining and more patients going uninsured, dental membership plans give practices...  Read More
How to Stay Sane With Multi-Practice Ownership
Dear listener, it is possible to scale your practice and keep your sanity! Kiera discusses three overall pieces of advice for those who have expanded/want to expand to multi-practice ownership, including centralizing atmosphere and tactics, establishing leadership infrastructure, and keeping your...  Read More
Multi Practice Management That Scales Without Chaos
Multi practice management can create real growth for a dental organization, but it often introduces complexity that many practice owners do not anticipate. Expanding beyond one location changes how leadership, systems, and accountability must operate. Without the right structure, growth can...  Read More
Double Your Case Acceptance in 30 Days
Dental A-Team is all about case acceptance. In this episode, Kiera shares how a practice can double its case acceptance in one month (or even one day! She has receipts!). She gives five tactical tips practices can apply today to refine that acceptance and start upping that percentage of “yes.” ...  Read More
Do You Know the Most Important Numbers?
Re-releasing a DAT listener favorite! Morgan Hamon, president of HDA Accounting Group, is on the pod! HDA is a dental-specific accounting group, and knows dentistry inside and out. Kiera and Morgan discuss profit margins, benchmarks, and AR aging, plus why having good financials will help you...  Read More
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