Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Dental Collections Tell the Whole Story
Dental collections rarely fall apart at the front desk alone. The payment collected at checkout is usually the result of what happened earlier in the appointment flow, treatment planning process, insurance estimate, patient handoff, scheduling system, and follow-up rhythm. When collections are...  Read More
Is Your Practice Struggling with Collections and AR?
Re-releasing a Dental A-Team podcast favorite! Tiff is on the pod to chat with Kiera about an office she just visited which needed some attention on its collections and accounts receivable. To give an idea of where this practice sits at, its collections are at 80% and case acceptance is at 56%....  Read More
What Every Owner Needs to Know (But Most Realize Too Late)
It’s a common trajectory: Dental schools create great dentists, but they don’t create good business owners. Kiera shares three critical (but attainable!) tips for creating a profitable, scalable, and enjoyable practice, so doctors can continue doing the work they love. Episode resources: ...  Read More
Yes, You Can Win Against DSOs, Even As a Private Practice
Private practices — ever feel like you can’t win against the DSOs? Kiera talks about what your practice can continue to produce that DSOs, with their multiple locations and bigger budgets, can’t replicate. Episode resources: Leave us a review Transcript: Kiera Dent- Dental A Team (00:00)...  Read More
Private Dental Practice Still Has Leverage
A private dental practice can still compete in a market where DSOs often have larger budgets, more locations, and more centralized support. The real question is not whether one ownership model is better than another. The better question is whether independent dentists still have a path to...  Read More
Dental Reviews Shape Patient Decisions
Dental reviews now play a major role in how patients decide whether a practice feels trustworthy before they ever make the first phone call. A referral may start the search, but most patients still go online to confirm what they heard. They check Google. They read recent reviews. They look at the...  Read More
In 2026, Choosing a Dentist Works Differently. Here’s How to Keep Up.
Marketing is different than it was five years ago, especially now that AI is firmly entrenched in so many communities. Kiera talks about how AI, online reviews, and local trust are more important than ever, and what you and your practice can do to keep patients coming your way. Episode...  Read More
Beat Back That Summer Schedule Slump
Does your schedule seem to weaken during July, August, and even into September? Tiffanie and Kristy dive into both proactive and reactive measurements your practice can do to keep things chugging along. This includes creating a schedule template that works for everyone no matter the season,...  Read More
Dental Scheduling That Fills Summer Gaps
Dental scheduling can change quickly once summer starts. Patients travel, families shift routines, team members take PTO, and a schedule that looked solid in spring can suddenly feel lighter, choppier, and harder to manage. Some practices feel this more than others. Pediatric and ortho offices may...  Read More
Dental Practice Growth Is Not More Everything
Dental practice growth often gets tied to one answer: more. More new patients, more production, more marketing, more hours, more team members. Those moves can help in the right season, but they are not automatically the smartest first move. Sometimes more only makes the real problem louder. More...  Read More
The Mid-Year Practice Reset: What Needs to Change Before Q4
Tiffanie and Nikki share what dental practices should be looking at it now that we’re halfway through 2026. Such milestones or touchpoints can include the goals you set at the start of the year, production numbers, the metrics ranges for healthy practices, and so on. From there, Tiff and Nikki...  Read More
Dental KPIs Before Q4 Pressure Hits
Dental KPIs give practice owners a cleaner way to see what is actually happening inside the business before the year is almost over. July is a strong time to pause, review the first six months, and decide what needs to change before Q3 and Q4 move too quickly. This is not about tracking numbers...  Read More
The #1 Hiring Mistake
Hiring is hard right now. Kiera talks about a critical mistake offices tend to make when filling new seats: Hiring not just for skill, not just for culture, but both. She walks listeners through aligning your hirees with your core values, requiring a full team assessment, and involving your full...  Read More
Dental Technology Should Feel Easy
Dental technology should make the patient experience easier and the practice day smoother. The right tools reduce friction, save team time, support collections, and help patients move through scheduling, forms, payments, and communication with less effort. Patients already expect convenience in...  Read More
To Scale or Simplify, That is the Question.
Ever feel like your office doesn’t fit the standard benchmarks for growth? In this episode, Kiera and Dana riff on how to know whether going big or tightening the screws is the best way forward for your practice — including specific questions to ask yourself so you can get started on change...  Read More
Dental Practice Growth Is Not Always Bigger
Dental practice growth is often talked about as if bigger is the automatic goal. More operatories, more providers, more locations, more team members, and more production can sound like the natural next step for a successful dentist. That is not always true. Some practices should scale. Others...  Read More
Tackling Overhead? Look at These 3 Areas First
Tiff and Dana address one of the most popular topics for Dental A-Team consultants: overhead! They talk about what it entails, where to start when looking to reduce it, critical questions to ask yourself about needs versus wants, and more. Episode resources: Transcript: Tiff (00:00) Hello,...  Read More
Dental Overhead Starts With Better Questions
Dental overhead is easy to misunderstand because it often gets treated like one giant number. When profit feels tight, the first reaction is usually to cut something. Payroll gets questioned. Supplies feel too expensive. Marketing looks suspicious. Equipment payments feel heavier than expected....  Read More
This is Why Your Front Office is Struggling
Does your front office feel overwhelmed? Kiera shares what the problem is 99% of the time, as well as how to clear up the confusion, and three tactics that bring about clarity and control very quickly. Episode resources: Trasnscript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team...  Read More
At Practice Capacity? Here’s How You Can Still Grow
This episode is all about the capacity of your practice — what’s on your mind for growth, as well as components in your practice that might surprise you in boosting your production. Episode resources: Transcript: Tiff (00:01) Hello, Dental A Team listeners. We are so excited to be here with...  Read More
Dental Practice Capacity Before Expansion
Dental practice capacity should be reviewed before adding operatories, extending hours, hiring another provider, or considering a second location. Growth may still be available inside the current practice, but it can be missed when the first answer is simply “more space.” A tight schedule can make...  Read More
Doctors, Do You Struggle With This Very Common Blindspot?
Part one of Kiera’s conversation with Howard Farran on the Dentaltown podcast. They discuss how many details a dentist should know about their business, what about the COVID-19 pandemic still haunts practices, the AI of dentistry and the human care of patients, hidden gaps draining profitability,...  Read More
Dental Profitability Leaks Dentists Miss
Dental profitability is rarely lost in one obvious place. More often, it slips through small daily gaps that become normal inside a busy practice. A full schedule can still miss the goal. Strong production can still feel tight when collections lag behind. A great treatment plan can sit unscheduled...  Read More
The Best Ways to Prep + Budget For CE
Continuing education on your mind? What about areas in your practice you want to grow, or strengths and skillsets you want your team to have? Tiff and Kristy discuss the power of continuing education, including why it changes lives (and offices), where to fit it in your schedule, how to add...  Read More
Before Booking Dental CE, Read This
Dental CE can be one of the best investments a practice makes, but only when the course has a clear purpose, a realistic budget, and an implementation plan before anyone registers. Too often, a course sounds exciting, the doctor signs up, and everyone figures out the details later. The class may...  Read More
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