Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Selling? Build Dental Practice Profitability
A dentist can spend 20 years building a practice and only a few months preparing to sell it. That last-minute approach can limit choices. Dental practice profitability is built long before a buyer asks for financial statements, and the same habits that protect future value can make ownership easier...  Read More
How to Make Your Practice a Viable Asset For Your Eventual Exit
Kiera is joined by Brannon Moncrief, principal and CEO ofTranscript:Kiera (00:00)Hello, Dental A Team listeners. This is Kiera. And today I have one of my favorite people in the industry on the podcast today. He and I have podcasted multiple times. I just think he's a wealth of knowledge. And today...  Read More
Chick-fil-A’s Secret Sauce in YOUR Practice
Re-releasing a favorite of Dental A-Team listeners!Kiera chats with Chick-fil-A owner and operator George Demetriades — and it’s all about applying the chain fast-food restaurant’s success into your dental practice. There’s a lot of gold packed into this episode, but some of the highlights...  Read More
Chick-fil-A Secrets to Dental Office Systems
A nervous patient does not walk into a dental practice thinking about protocols. They notice whether someone looks up, greets them warmly, and explains what happens next. Dental office systems determine whether that experience is dependable or depends on which employee happens to be at the front...  Read More
Would You Rehire Everyone On Your Team?
As practices grow and new people filter in, it’s normal to want to measure each member of your team against your current goals versus where they were when first hired. Tiff and Nikki talk about assessing positions from a bird’s eye view, working with someone who’s stalled out in individual growth,...  Read More
Dental Team Accountability: Would You Rehire Them?
Imagine every position in your dental practice became vacant tomorrow.Knowing what is known today, would every current team member be hired back into the same role?That question can make even experienced practice owners uncomfortable. There are people who have been with the practice for years,...  Read More
Dental Production Growth Needs Better Tracking
Dental production growth can look like a marketing problem at first glance. The doctor sees holes in the schedule, feels pressure around new patient flow, and starts wondering whether the practice needs more leads, a new website, or a bigger ad budget.Sometimes that is the answer.Many times, it is...  Read More
Here’s What’s Happening in the Dental Marketing Space
Kiera is joined by Ryan Gross, CEO of. I love that you grabbed the AI URLs. It's brilliant. and definitely go check it out. Guys, there's so many nuggets in here that you don't even need to go and change much up. I love that Ryan said that. Me, I love the repurpose, reuse, recycle, honestly,...  Read More
Dental Practice Growth Needs Better Networks
Dental practice growth is not always created by adding another ad campaign, hiring another provider, or launching another internal project. Sometimes growth starts with the people around the practice and the strength of the relationships supporting the owner.Dentistry is built on trust. Patients...  Read More
Strategic Partnerships Grow Your Practice. Here’s How to Form Them.
Kiera takes a spin on profit growth by talking about a tactic many people don’t consider: strategic partnerships. This means looking at the community around you, those in your field and outside of it, and learning to refer and support one another. Kiera’s tips will help even the most introverted...  Read More
How to Bridge the Systems Gap You Didn’t Know You Had
So you have the basics down on practice organization and systemization, but still manage to fall short of your goals? Tiff and Kristy discuss the three most common pitfalls plaguing these offices, and how to climb out of them with clear, tactical guidance.Episode resources: so that we can help you...  Read More
Dental Office Systems Need a Checkup
Dental office systems can be written down, trained, and discussed in meetings and still fail to create the result the practice wants. The process may exist, but referrals may still be low, handoffs may still be inconsistent, reviews may still be missed, or accountability may still feel unclear.That...  Read More
Dental Practice Profitability Needs Better Order
Dental practice profitability becomes harder than it needs to be when a practice tries to fix everything at once. A new meeting gets added. A new scheduling rule appears. A new case acceptance script gets introduced. The team hears another system is coming, and the doctor still wonders why the...  Read More
This Is the Blueprint For Profitable Practices
Introducing the Dental A-Team YES Operating System — a framework created after looking at thousands of practices to help you have predictable growth, profitability, and freedom. Hear from Kiera about why this approach will change the way you do dentistry (and improve the way you live your life).The...  Read More
Why Your Dental Marketing Isn’t Working (and How to Fix It!)
Kiera is joined by Sean Hamel, CEO of. Guys, go make today the best day. Sean, thank you for being on the podcast. Truly appreciate you being here. Of course. Sean Hamel (37:50)Thank you, Kiera. Appreciate you. Kiera (37:52)Of course. And for all of you listening, thank you for listening. And I'll...  Read More
Dental Practice Growth Needs Trust, Not Noise
Dental practice growth can feel frustrating when the office is paying for visibility but still not attracting the right patients. The website may look polished, ads may be running, SEO may be moving, and social media may be active, but the results still feel inconsistent.The issue is not always...  Read More
How to Build Systems That Can Withstand Change
How great would it be, having systems that sail smoothly no matter who is sick, who changes positions, who quits, who [insert out-of-the-blue incident here]? Tiff and Dana talk about what exactly to implement in your practice so that communication flows.Episode resources: and as always drop us a...  Read More
Dental Office Systems for Messy Days
Dental office systems prove their value when the schedule stops behaving. A full team, full schedule, and full morning huddle can look great on paper, but dentistry rarely stays that clean for the whole day.Someone calls out.A lab case is not back.A patient needs emergency care.The doctor runs...  Read More
Yes, You ARE Allowed to Align Your Life Goals With Practice Growth
Practice success doesn’t always equal personal life happiness. Kiera talks about the Yes Success Model, and how to align your business goals with your personal life goals, because they’re allowed to complement each other (and should, frankly). She asks probing questions that’ll get you thinking...  Read More
Dentist Coaching Starts Before Growth
Dentist coaching should begin before the next production goal, associate hire, location, or service expansion. The starting point should be the life the practice owner is trying to build, because a successful practice can still become the wrong practice for the doctor who owns it.That is where many...  Read More
Dental Practice Profitability Needs a Plan
Dental practice profitability is easier to protect when the budget becomes a leadership tool, not a once a year spreadsheet. For dentists and practice owners, year end planning creates a clearer view of what the practice spent, what growth will require, and what production must happen to support...  Read More
Let’s Have a Real Conversation About End of Year Planning
It’s Kiera and Britt on the pod together, with listeners getting a live look into how the Dental A-Team is thinking about the year’s end — plus ideas as to what could be copied over to dental practices. There’s a large emphasis on cost estimates and budgeting, including knowing when to fine-tune...  Read More
Avoid the Artificial Yes: Why Accepted Treatment Still Falls Off the Schedule
Dentistry is most important when a patient is in the practice. As soon as they leave, there are a million other parts of their life competing for priority. Tiff and Dana discuss how to talk about dental care with your patients so it doesn’t get lost under the heap of everything else. Episode...  Read More
Dental Case Acceptance That Holds
Dental case acceptance should not be measured only by whether the patient schedules before leaving the office. A stronger measure is whether the patient understands the value, feels clear about the timing, makes a financial commitment, and keeps the appointment once life starts competing for...  Read More
Dental KPI Consulting for Better Decisions
Dental KPI consulting helps practice owners turn numbers into leadership decisions instead of after-the-fact stress. KPIs should not feel like a report card that only says whether the month was good or bad. They should help the practice see what is changing, ask better questions, and act before a...  Read More
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