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The Dental Marketer
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The Dental Marketer

Never Miss a Patient Call Again: A Guide to AI Integration in Dental Practices | Ryan Johnson | 590

Never Miss a Patient Call Again: A Guide to AI Integration in Dental Practices | Ryan Johnson | 590

1/15/2026 10:49:27 AM   |   Comments: 0   |   Views: 39

Are missed patient calls causing headaches for your front desk and costing your practice money?

This episode unveils a game-changing solution for practice owners and staff: integrating AI and Voice Assist technology to optimize phone call conversions. Michael sits down with Ryan Johnson from CallRail, who brings over a decade of expertise in call tracking and attribution. Together, they explore how next-generation AI is revolutionizing the traditionally manual (and often chaotic) world of front office operations. Ryan breaks down how CallRail’s conversational intelligence leverages keyword detection and data analytics, providing actionable insights to not only track marketing success but proactively qualify patient leads in real time.

The conversation dives into the evolution of call management, spotlighting CallRail’s AI agent — a tireless virtual assistant ready to interact with patients via phone, SMS, or chat, even booking appointments around the clock. Ryan walks through a practical blueprint for onboarding Voice Assist, starting with after-hours coverage and steadily expanding its role, all while prioritizing HIPAA compliance and data security. If missed calls, overwhelmed staff, or wasted marketing dollars have been pain points in your practice, this episode offers a clear path to higher conversions and a better patient experience.

What you’ll learn in this episode:

        
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    The biggest challenges dental practices face with phone call management and missed opportunities

        
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    How AI-powered Voice Assist can answer calls and book appointments 24/7

        
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    Practical steps to implement conversational AI in your practice at your own pace

        
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    How Voice Assist works across voice, SMS, and chat channels

        
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    How to maintain HIPAA compliance and data security with AI solutions

        
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    The ROI and operational benefits of advanced call tracking technology

        
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    Ways to improve patient experience while reducing front desk workload

        
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    How to capture more leads without increasing ad spend

        

Tune in to discover how Voice Assist can help your dental practice capture more leads and enhance patient care — all with less stress on your team.


Listen here: https://thedentalmarketer.site/podcast/590

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