“In dentistry, it’s so much more fun when you have a team that is 100% behind your work.” ~Dr. Bruce B. Baird
I was the worst boss ever. The first 15 years of my practice, my team hated coming to work. If something didn’t get done, I would rant and rave. Now, I have a world-class team who are efficient masters of their craft who I trust as partners in my pactice.
So what changed? Allow me to let you in on a little secret: Leadership isn’t about doing everything yourself. Its about being an example for your team.
As you probably know, success in dentistry is all about relationships. Over the years I’ve developed what I like to call “Trust, but verify.” It’s about creating a solid system, training your team, giving them responsibility, and then holding them accountable.
If you’re serious about creating a world-class dental practice with a team that runs like a well-oiled machine, then I challenge you to think about your practice, processes, team, and how you train your team. And as you do, focus on these three takeaways:
- Your attitude – How do you walk into the office?
- Your team – How well do you know them?
- Your processes – How do you make sure they happen?
Memoirs of the Worst Boss Ever
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