Everyday Practices Dental Podcast
Everyday Practices Dental Podcast
Everyday Practices follows Regan Robertson, Dr. Chad Johnson and Dr. Maggie Augustyn as they interview dental professionals about everything related to dental practice ownership from productivity & finances, patient interaction, leadership, and more.
Blog By:
chaddds
chaddds

Episode 118 - Special Edition: Handling the Unhappy Patient

Episode 118 - Special Edition: Handling the Unhappy Patient

1/27/2021 6:08:40 PM   |   Comments: 0   |   Views: 69

Think back to the last time you had to handle an unhappy patient: are you proud of how you dealt with that interaction? Are there maybe some things you would have done differently? We’ve all been there. After our episode last week, Dr. Chad and I stayed on after our interview to discuss a letter he received from an unhappy patient. We kept the mic hot and are happy to now share this candid, personal conversation as we cover:

  - When to act and when to wait
  - How to take your patient along for the ride
  - 
Case presentation

118 - Special Edition: Handling Unhappy Patients

You must be logged in to view comments.
Total Blog Activity
997
Total Bloggers
13,451
Total Blog Posts
4,671
Total Podcasts
1,788
Total Videos
Sponsors
Townie Perks
Townie® Poll
Who or what do you turn to for most financial advice regarding your practice?
  
Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
©2025 Dentaltown, a division of Farran Media • All Rights Reserved
9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 • Phone:+1-480-598-0001 • Fax:+1-480-598-3450