Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #1,002: This Is How You Stop Over-Complicating Case Acceptance
Tiff and Britt explain the right way to achieve case acceptance — without over-complicating or over-simplifying. Getting this down will increase trust among team members and help keep your schedules on track. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team...  Read More
Episode #1,001: How to Survive Cash Flow Row
Kiera and Dana offer a life raft for businesses struggling to keep cash flow in the green, including specific steps to help get your practice back on course. Episode resources: Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera. And today I am jazzed. Dana, the one...  Read More
What Truly Makes a Successful Leader?
As dental consultants who've worked with hundreds of practices, we constantly get asked: "What makes a successful dental practice?" While strategies and systems are crucial, the answer often starts with one key factor: leadership. At our recent Dental A Team Virtual Summit, we pulled back the...  Read More
How to Make Patient Education Work in Your Practice
Most dentists know how to deliver excellent clinical care—but what if one of the biggest game-changers for your practice isn’t the procedure itself? Patient education is one of the most underrated tools for building trust, improving outcomes, and increasing treatment acceptance. Here's how putting...  Read More
How to Escape “Cash Flow Row” Before Burnout Takes Over
Let’s get honest: Cash flow issues don’t just hurt your P&L—they crush your mindset. If you’re feeling like you’re barely making payroll, constantly watching your account balance, or secretly dreading the first of the month, you’re not alone. We call it “Cash Flow Row” in our consulting company,...  Read More
Episode #1,000: We’ve Spent 1,000 Episodes Together
Kiera reflects on some of her most memorable episodes and experiences across 1,000 episodes (!!!) of the Dental A-Team podcast! Episode resources: Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today feels like a ridiculously special, amazing, incredible day....  Read More
Episode #999: Drop Those Credit Card Fees FAST
Kiera is joined by Mark Rasmussen, CEO of Moolah, to talk about the landscape of credit card fees and how to reduce them, membership discount plans, and other bonus features offered by the dental payment tech company. (Pssst, Mark was last on episode 866, ) Episode resources: Transcript...  Read More
Episode #998: The Secret to Maximizing the Limited Exam
Tiff and Kristy discuss how to best support patients during limited exams, including centering your own team’s frame of mind, creating proper triage protocol, building trust through communication, and more. Episode resources: Transcript Tiffanie (00:00) Hello, Dental A Team listeners. We are...  Read More
What the YES Model Taught Us
It’s not every day you hit 1,000 of anything—especially podcast episodes! But here we are. The Dental A Team just crossed a milestone we’re incredibly proud of: 1,000 podcast episodes helping dentists and teams lead better, grow stronger, and build practices that truly serve their lives. Looking...  Read More
Stop Letting Credit Card Fees Eat Your Profits
If you’re running a dental practice, you already know this: every percentage point matters. Between rising labor costs, inflation, and insurance challenges, many offices are feeling the squeeze. But one area most dentists overlook? Credit card processing fees. We recently sat down with Mark...  Read More
Smart Strategies for Accommodating Emergency Appointments in Your Dental Practice
Emergencies happen—and when they do, how your dental team responds can make all the difference. Accommodating emergency appointments effectively not only helps patients in pain but also positions your practice as a trusted, responsive, and compassionate provider. Here are some simple, strategic...  Read More
Episode #997: Make Dentistry Economics Understandable Again
Fred Heppner of  is back for part 2 of his chat with Kiera! Life comes at you fast, and sometimes, it comes in the form of a surprise. Kiera and Fred talk about creating an exit strategy today for your departure from dentistry, as well as what the economics look like for moving on from a...  Read More
Episode #996: Buy or Sell Your Practice Without All the Drama
Kiera is joined by Fred Heppner of  to talk through dental practice transitions. Their conversation includes when you should start thinking about your transition, what the economic outcomes will be any way you go, what a private indemnity group is (and how it can help), and more. Episode...  Read More
Episode #995: Cut Down On Clinical Hours AND Make 7-Figures
Tiff and Kristy talk about how to reach an ideal state: three-day work weeks and clearing that seven-figure mark. Their advice includes block scheduling, mining your patient base, aligning your team, and more. Episode resources: Transcript Tiffanie (00:01) Hello Dental A team. I am back...  Read More
Future-Proofing Your Practice: Transitions, Associates, and the DSO Decision
In today's ever-evolving dental landscape, planning for your practice's future is no longer optional—it's essential. Whether you're years away from retirement or entertaining DSO offers now, how and when you transition out of dentistry can make or break the legacy you've worked so hard to build. We...  Read More
How to Prepare for Retirement, Sale, or the Unexpected
If you own a dental practice, you've likely poured years of time, energy, and financial investment into building it. But have you taken time to plan how you'll eventually step away from it? Whether you're thinking of retiring in five years or just starting your practice, having a clear transition...  Read More
How to Build a 7-Figure Dental Practice While Working Only 3 Days a Week
Many dentists assume that scaling their practice means working longer hours, seeing more patients, and sacrificing personal time. However, with the right systems in place, you can create a thriving 7-figure dental practice while working just three days a week. The secret? Operational efficiency, a...  Read More
Episode #994: Positively Impact Your Numbers By Doing This One Thing
Kiera and Kristy discuss ways your practice can completely “drain the lemon” of juice (aka, financial opportunity) without becoming completely overwhelmed. This happens by identifying a goal and reverse engineering it. Kiera and Kristy give numerous examples of how this works, as well as other...  Read More
Episode #993: Dialing In Dentistry: A Recap of the 2025 DAT Summit
Kiera and Tiff share highlights from the Dental A-Team Summit — the best one yet! They touch on communication, the life cycle of a business, keeping teams energized, and more. Mark your calendars for the Dental A-Team Summit 2026! Episode resources: Transcript:  Kiera Dent (00:00) Hello,...  Read More
Episode #992: Pediatric Dentistry Is an Art. Here’s How to Master It
Tiff and Dana discuss the numerous innovations happening in the field of pediatric dentistry, specifically minimally invasive care and maximizing shortened attention spans. Episode resources: Transcript: Tiffanie (00:02.2) Hello Dental A Team listeners. We are so excited to be back here...  Read More
Increasing Profitability in Your Dental Practice
Increasing profitability in a dental practice isn’t just about boosting patient volume – it’s about optimizing the processes and systems already in place. In a recent episode of The Dental A Team podcast, Kiera Dent sat down with Kristy Treasure, one of the exceptional consultants at Dental A Team,...  Read More
Recap of the 2025 Dental A Team Summit
The Dental A Team recently hosted its fifth annual Summit, and it was nothing short of transformative. Designed to empower dental professionals and their teams, this year’s event focused on unlocking extraordinary leadership and boosting profitability through actionable strategies. Here’s a...  Read More
How Pediatric Dentistry Tech Can Elevate Any Dental Practice
Technology is revolutionizing pediatric dentistry, but many of these innovations aren’t just for kids—they can enhance general and specialty practices too! By integrating pediatric-focused tech, you can create a more engaging, efficient, and patient-friendly experience for everyone. Let’s explore...  Read More
Episode #991: Business Evolution: Where Are You At With Yours?
Kiera and Tiff are tuning in from a hike to talk about their shared birthday (today, May 8!) and how their personal and business evolutions have morphed. Episode resources: Transcript The Dental A Team (00:00.977) Hello, Dental A Team listeners. This is Kiera and... Spiffy Tiffy. Oh my...  Read More
Episode #990: This Is How Much Money You Lose When a Patient Cancels
Tiff and Dana talk about a large trend happening in dental practices this year: last-minute cancellations, and why it’s such a stressor for the doctors. They share how to notice the signs of no-shows further in advance, plus ways to troubleshoot the problem. Episode resources: Transcript...  Read More
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