Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #740: Is It Time to Pivot Marketing Tactics?
If you find yourself falling short on getting your ideal patients or converting emergency visits, it might be time to switch marketing gears. In this episode, Tiff and Denae talk about what should go into thoughtful processes for marketing, when to know how to pivot, and how long you should wait to...  Read More
Episode #739: Do You Know What a Healthy Profit Margin Is?
Book club is back! In this episode, Kiera reviews the August book assignment,  by Mike Michalowicz. She talks about what a profit-first mindset means, Mike’s formula for profit, why bigger is not better, what that healthy profit margin for your business looks like, and more. Episode resources: ...  Read More
Episode #738: Keep Your Ops Manual Alive (AKA Relevant)!
Answering the question How often do you update your operations manual? is both easy and hard to do. But in this episode, Tiff and Dana answer it! They discuss the best ways to keep this important document relevant, including what needs to happen each time a tiny change happens and a ton more....  Read More
Episode #737: Pulling Back the Curtain on Dentistry. With Dr. Ashley Joves
Dr. Ashley Joves returns to the podcast to get honest about the chaos of dentistry. Dr. Joves shares her current experiences about low morale and not letting team members down. To that Kiera talks about how to fall in love with the growth process and remember that the bad days are only 10% of life....  Read More
Episode #736: Do Your Job Descriptions Have the Right Pieces?
Tiff and Dana touch on the difficulty of hiring across the country right now. To give your practice a leg up on hiring the right type of people, the consultants give hints on what type of information you should be including in the job advertisements you’re posting — and how these thorough...  Read More
Episode #735: This Is What It Takes to Improve Your Practice
Are you doing what’s necessary to take your business where it needs to go? In this episode, Kiera asks some challenging questions meant to inspire listeners to take a good, hard look at their dedication to the workplace. If you want your team to be made up of hard workers who believe in the...  Read More
Episode #734:  Experts of Dentistry
Who are the faces behind the Dental A-Team coaches/consultants? In this episode, Kiera, Tiff, Britt, Dana, and Denae all introduce themselves and their dentistry backgrounds, plus give the most key takeaway they’ve gained from all the practices they’ve visited. Episode resources: Reach out to the...  Read More
Episode #733: How to Sell a Business. With Pierce Krol.
Back by popular demand: Pierce Krol! In this episode, Pierce talks with Kiera about what it’s like to sell a business you started from scratch. Everything from identity of self, to how businesses being sold are found, what buying companies look at, the hardest parts emotionally, and humorous...  Read More
Episode #732: 3 Questions to Create the Perfect Mission Statement
So often practices over-complicate the creation of their mission statement. Tiff and Dana are here to walk listeners through how to simplify the process and keep it personal. It starts by answering three questions:          What is your ‘why’ in dentistry?               What makes you stand out?  ...  Read More
Episode #731: Employee Check-ins — the RIGHT Way
Want to inspire a better practice culture for free? Master your employee-check-ins! In this episode, Kiera breaks down the structure of the idea employee check-in — the what, why, how, and more. She shares how DAT’s own employee check-ins work as an example, and gives advice on tying raises to...  Read More
Episode #730: Office Autopsy: Succeeding as a Practice in a Challenging Area
It’s time for another practice autopsy! In these fan favorites, Kiera breaks down the success of current clients and shares takeaways that your own practice can put into play. The practice in this episode was born from a pair of dentists fresh out of school. They have a fee-for-service practice in...  Read More
Episode #729: Hire These Positions FIRST as a New Practice
This episode is responding to a listener request! Kiera talks about the first positions to hire for a new practice. She reviews the following:          What’s trainable and not trainable for a new hire               First team members to hire for cash flow               How to gain great talent...  Read More
Episode #726: Model Your Life After the Happiest Man on Earth
In this episode, Kiera reflects on the next DAT book club read,  by Eddie Jaku. She shares her favorite lines and viewpoints from Eddie, and encourages listeners to remember how difficult life can be — but also how beautiful it can be. Episode resources: Reach out to Kiera:     Read More
Episode #725: Can Delegation Become a Form of Procrastination?
Part two of Kiera’s delegation episodes (). The art of delegation is complex enough that Kiera’s flipping the coin for those who already excel at delegation … enough for it to become a hindrance. Kiera ponders this question and urges listeners to engage in answering this question. Want to make...  Read More
Episode #728: No Practice Is Too Small To Have an Org Chart
An organizational chart! In this episode, Tiff and Dana talk about the numerous benefits that come out of establishing an org chart in your practice. This document will make it easier to on-board, re-train, bring about a sense of clarity for all positions, and more. The consultants touch on the...  Read More
Episode #727: WWDD (What Would the Doctor Do) Calibration
Consultants Tiff and Britt share more insight on what’s being talked about in practices across the country. This episode’s focus: solid co-diagnoses. Hygienists, when you’re chair-side, it’s time to start asking yourself what doctor would do, give the patient a heads up, and make recommendations to...  Read More
Episode 	#724: What Are Your True Reasons For Not Delegating?
In this part one of two, Kiera discusses the art of delegation — specifically, overcoming your fears of delegating out tasks. She walks through how to find the root of your fear, how to figure out what you should truly delegate, what not delegating tells your team, and how to have a system to make...  Read More
Episode #723: The Better Way to Run a Business. With Pierce Krol
Pierce Krol is back to follow up on the cliffhanger at the end of episode 720 (). He shares with Kiera the truths behind the other side of success — instilling healthy habits in your personal life. He gets real about his old self, a workaholic, and his new self, who’s happier, healthier, and more...  Read More
Episode #722: Integrating Laser: Can You? Should You?
Britt and Tiff discuss integrating laser bacteria reduction and other services into your practice. They touch on what to know beforehand (like is it permissible in your state), the importance of knowing the theories behind laser, and more. Episode resources: Reach out to Britt and Tiff:     Read More
Episode #721: Perfecting Perio Protocol
As offices are considering the remainder of 2023, Tiff and Brit are hearing a lot about perio protocol. In this episode, they touch on four important aspects when it comes to perfecting and initiating that protocol: the importance of perio protocol; who uses it; who makes it; and key standards to...  Read More
Episode #720: Do You Bet on Yourself? With Pierce Krol
Kiera is joined by scrappy entrepreneur and fellow Tony Robbins fan Pierce Krol. They talk about the evolution of your professional life — hard work, facing challenges, consistently executing, and overall, betting on yourself! Episode resources: Reach out to Kiera:     Read More
Episode #719: When Was The Last Time You Truly Had Fun?
This episode is all about reapplying the FUN! in your life. Kiera reflects on how as adults, we often stop enjoying life when adult responsibilities take over. She encourages incorporating a handful of things back into your life that you consider fun and talks about how making moves like this will...  Read More
Episode #718: Making Success Manageable With Denae Black
Kiera is introducing the Dental A-Team’s latest consultant, Denae! Together, the two talk about Denae’s love for dentistry, her consulting strong-suits, how to make your goals manageable, having the right mindset to succeed, and a ton more. Episode resources: Reach out to Kiera and Denae:     Read More
Episode #717: Accelerated Hygiene Do’s and Don’ts
DAT consultants Tiff and Denae discuss accelerated (or assisted) hygiene and how it’s helpful amid transitions taking place in offices across the country. Together, they touch on the do’s and don’ts of implementing and/or perfecting its use in your practice. Do:          Develop protocol          ...  Read More
Episode #716: Allow Yourself to Be YOU!
There’s a line between being authentic and professional, and in today’s episode Kiera talks about blending the two in your dental practice. She encourages listeners to bring some of themselves into the workplace, even just 1% to 2% more of who they are, to ramp up the human-to-human element. ...  Read More
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