Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #772: Dentists’ Most Common Billing Pitfalls. With Billing Expert, Shasta Clark.
Kiera is joined by dental billing expert Shasta Clark, of Paragon Dental Solutions. They talk about how billing is one of dentists’ biggest traps, and common pitfalls to keep an eye out for, including…           Inaccuracies with dual insurances               The only times to perform write-offs...  Read More
Episode #770: I Did a Digital Scan … Now What?
Tiff and Dana continue with their series of efficiency hacks. In this episode, they look at digital scanners and x-rays — setting up a standard protocol to ensure quality diagnostics and after-the-fact expectations. You’ll hear the two specifically touch on:          Incorporate scans into patient...  Read More
Episode #769: Hot Tips: Dental Memberships. With Paul Lowry
Ever wondered what makes a dental membership plan a game-changer? Paul Lowry, the CEO and Founder of Dental Menu goes into great detail on how to make membership plans work for you and your patients. Should you charge an enrollment fee? What’s the magic number? Find out how to balance costs,...  Read More
Episode #768: Dental Consultant's Top Tips to Maximize Your Software
Tiff and Dana return with efficiency hacks for going paperless in your practice. They touch on softwares to utilize, how to set expectations from the beginning, where you can go paperless right now, and more. Episode resources:   Read More
Episode #767: Increasing Profitability Hacks
Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for...  Read More
Episode: #766: Throwback to Q4: Successful End-of-Year Benefits Tips! With Sarah O'Brien
Kiera is joined by Billing Extraordinaire Sarah O’Brien to talk about hot ticket end-of-year benefits! They discuss ways to get patients to use their benefits, being strategic with scheduling so things don’t become overwhelming, how to address those who’ve used up their benefits, and a whole lot...  Read More
Episode #765: How To Grow As A Team
Another DAT book club session! In this episode, Kiera, Dana, and Britt give listeners a taste of what book clubs look like for DAT team members. They discuss  by Anthony William. Additionally, they touch on how to make a successful book club for your team, how to find the books to read, and what...  Read More
Episode #764: Getting Real About Raises + Reviews
Popular end-of-the-year topics: raises and reviews for your team members. Kiera shares Dental A-Team’s approach for creating happier teams via feedback, rewards, and accountability. She talks about…          Best time for formal reviews and check-ins               How to set goals for the...  Read More
Episode #763: How to Infuse Gratitude Into Your Practice
Kiera talks about how grateful she is for her team, her business, and her listeners — and gives advice on how you can incorporate more service into each of your own practices. Episode resources:   Read More
Episode #762: The Perfect Morning Huddle- Step By Step
Tiff and Britt detail how to perfectly prep each day at your practice through the art of morning huddles. They give advice on what needs to be reviewed, what should’ve been done yesterday, and how each department can help. Episode resources:   Read More
Episode #761: Dental Marketing Is Not One-Size-Fits-All. With Joshua Scott at Studio 8E8.
Kiera is joined by Josh Scott of Studio 8E8 to talk about marketing and the development of dental practices. Practices often underestimate the power of marketing budgets over the long term, and Josh gives advice on how not to fall short. He touches on:          Vetting marketing company options  ...  Read More
Episode #760: Why Is It So Hard to Stay Disciplined?
This episode topic was born out of a conversation Kiera had with her husband: Why in the world is it so difficult to stay disciplined? Kiera applies this question to personal and professional lives.  Episode resources:   Read More
Episode #759: How Do You Podcast? With Melissa King, Top Podcast Fan.
Kiera is joined by Melissa King, a long-time practice team member who’s been in a lot of roles and has listened to ALL DAT podcast episodes! She shares what tips and tricks she’s taken from this podcast into her practice. Melissa also gets a chance to ask her own burning questions about the podcast...  Read More
Categories: Marketing
Episode #758: Make Exams As Easy As Possible
Britt and Tiff focus on ways teams can streamline skills in 2024. This episode is all about standardizing exams, for one doctor or multiple. They talk about ideas to streamline, how to involve the right people in implementation, and more Episode resources:   Read More
Episode #757: Finally Make Ordering Supplies Easy. With Derek Flesher at Ordo.
Kiera is joined by Deren Flesher, co-founder of Modento, to talk about a brand new product: Ordo! Ordo is a procurement software to help practices manage and order supplies. It’s built by dentists and refined by team members, so you know you’re getting a tried-and-true product. Dr. Flesher talks...  Read More
Episode #756: Do You Want Dessert? Increase Your Case Acceptance By Using This Simple Method.
Are you asking the right questions of your patients at the right time (and with the right energy)? Kiera and Tiff explain how to increase your practice’s case acceptance by assuming the yes. They compare it to the waiter asking if you want dessert at a restaurant: There’s a right way to go about...  Read More
Episode #755: Yearly Strategy- Team Effort
When it comes to setting annual goals, it’s critical to have the right people in the room. In this episode, Tiff and Britt talk about strategizing growth as a team. They give insight on who should be there, where it should happen, and how to keep the goals manageable. Episode resources:   Read More
Episode 	#754: How to Overcome Burnout + Stress
Kiera is joined by Steve Adams, CEO and founder of Tiger Medical Institute, to talk about the ever-timely topic of overcoming burnout and stress. Steve shares both quick tips and long-term strategies to disarm stress on demand and improve sleep methods, including: Watch a diaphragmatic breathing...  Read More
Episode #753: Do THIS To Reach 500 Reviews
Tiff and Dana talk about an undervalued approach to boosting your practice’s marketing: having team members ask for Google reviews. They both give insight on benchmarks to look for, using third parties, personalizing the request, the easiest ways to ask, and more. Episode resources:   Read More
Episode #752: Staying Grateful When Things Get Hard
It’s been a minute, but Kiera and Tiff are back together on the pod! In this episode, they discuss ways they each go about maintaining a grateful mindset, personally and professionally, when things get hard. Think of this as a grateful muscle you need to build and burn to keep it toned. Episode...  Read More
Episode #751: To Set up a 401(k) or Not for Your Business. With Ryan Isaac (The Dentist Money Show Podcast)
Ryan Isaac of The Dentist Money Show (and common guest on the DAT process) joins Kiera to dive very deeply into 401(k) plans for your business. Ryan simplifies a lot of the intimidating information, including what the heck 401(k) even means, the logistics of setting up a plan, how to know what type...  Read More
Episode #750: The People Code in Your Practice
It’s time for another book club episode! Kiera and Britt review  by Taylor Hartman (also known as The Color Code). This book is a way of understanding different personalities in a practice, and provides insight on how the different drives can mesh together. Episode resources:   Read More
Episode #749: How to Know if Your Marketing Is Actually Working
Tiff and Denae are back to talk about marketing — this time, how to know if what you’re doing as a practice is working. They touch on the following:          Setting up a tracking method               Blocking out time to review your tracker               Understanding trends in tracking      ...  Read More
Episode #748: Do You Have Right Person, Right Seat for Maximum Momentum?
Kiera is joined by DAT team member Britt to talk about getting the right staffers in the best possible seat (for them and the practice). This is an experience Kiera and Britt navigated with Britt’s role with Dental A-Team. The pair talks about how they handled those conversations together, and how...  Read More
Episode #747: Creating A Raving Fan Patient
Tiff and Dana talk about creating an ideal patient avatar to help boost your marketing efforts and payouts. They discuss the following steps:          Figure out what your ideal practice procedures are.               Gather the demographics of people in your practice’s surrounding area.          ...  Read More
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