Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #815: Proactive Moves For Your Front Office
Tiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and...  Read More
Episode #817: Hiring: Are You a Hunter or a Fisher?
The hiring climate has changed dramatically in recent years, and Kiera’s here to encourage listeners to embrace the challenge of finding the right people for your practice. She talks about three things to consider when approaching hiring:          Establish a culture that doesn’t have turnover  ...  Read More
Episode #816: How to Truly Notice Your Team? Book Club: The Noticer
It’s time for another book club episode! This month’s review is on  by Andy Andrews. Kiera reflects on how everyone can notice the positives in each other, personally, professionally, etc. — and how this can improve the culture in your practice. Episode resources:   Read More
Episode #815: Proactive Moves For Your Front Office
Tiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and...  Read More
Episode #814: Should You Expand Your Practice?
Kiera shares two office autopsies, each who considered practice expansion and went about it in different ways. When considering whether to sell to a DSO or move to a bigger building or simply stay where you are, make sure you’re not doing so for the wrong reasons. Kiera explains what the right...  Read More
Episode #813: The Key to a Perfect Billing Department
Tiff and Dana are back with more leveling-up tips for your practices! They focus on the billing department, specifically the key ingredient to keep everything moving smoothly: calendars. Setting up a calendar to keep things on track will keep your cadence consistent — a must-do when it comes to...  Read More
Episode #812: Finding a Path Out of Burnout
Ryan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan’s Dentist Advisors have summits coming up! Get the details:          DAT Virtual Summit — , Friday, April...  Read More
Episode #811: The Blueprint Your Business Needs
Roadmaps for all the different aspects of businesses are really difficult to create. There’s a lot of room for error along the way. It’d sure be nice to have a ready-made business success cycle, plus the experts to help you over any hurdles that appear. Kiera talks in this episode about , and how...  Read More
Episode #810: A Hot Topic for Practices: Treatment Plans
Did you know: presenting treatment plans is 80% psychology and 20% skill? In this episode, Kiera talks through the Dental A-Team tried and true method of treatment plans, both the psychology and skill aspects. Episode resources: Reach out to Kiera:     Read More
#809: Up Your Leadership Skills- Office Manager Level Up
Tiff and Dana continue on the leveling up of positions around the practice. In this episode, the focus is on office managers (or business managers or whoever functions as your go-to for team members). The consultants chat about what’s often seen as the more challenging side of this position, aka...  Read More
Episode #808: Start Up Tips- Most Critical Systems in Any Start Up Practice
Kiera walks listeners through system success cycles for leadership and team members in a practice, and what the most critical systems are to have in place for start-up practices. Remember, the most important factor for system implementation is simplicity—Kiera explains how to keep things...  Read More
Episode #807: How to Level Up the Treatment Coordinator Position
Welcome to the treatment coordinator realm! Consultants Tiff and Dana closely analyze what a treatment tracker is and how you can use one most effectively for your practice. They touch on:          What a tracker can look like (they can be different for each person)               How to identify...  Read More
Episode #806: What I Wish I’d Known Before Becoming CEO
In celebration of this podcast turning five years old, Kiera shares five things she wishes she’d known before becoming CEO (or any type of leader).          Do your job as a leader               Know the vitals of your practice               Be a culture master               Empower your team  ...  Read More
Episode #805: Office Autopsy: Implementing PRF
The popular office autopsy is back! In this episode, Kiera talks about a practice that worked with DAT to implement PRF (platelet-rich fibrin) into its toolbox. Not only did the therapy service massively increase this office’s production, but the team stayed consistent and focused for a majority of...  Read More
Episode #804: Crucial Conversations + How to Book Club in 2024 With Your Team
It’s another book club episode! Kiera reviews , which gives guidance on how to speak effectively with others — personally, professionally, whatever. She also touches on how to host the ideal book club for your office. Episode resources: Reach out to Kiera:     Read More
Episode #803: KPIs Are a Scoreboard for Your Practice
AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track,...  Read More
Episode #802: A Chat With Go-Giver Co-Author Bob Burg
Kiera is joined by Bob Burg, co-author of ! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person. Bob touches on how The Go-Giver came to be, how to utilize sales with patients, how...  Read More
Episode #801: Double Purpose Job Descriptions!
Job descriptions are one of the most underutilized tools in dental practices — especially when it comes to additional duties and how those can fit in. DAT consultants Tiff and Dana discuss using job descriptions for more than just onboarding. Episode resources: Reach out to Tiff and Dana:     Read More
Episode #780: How To Sustain Excellence
It’s one thing reaching excellence, but sustaining it? In this episode, Kiera talks about steps practices can take to maintain excellence in their dentistry.          Know you’re capable               Keep things simple               Be intentional with your numbers               Love what you...  Read More
Episode #779: Ensure Success in 2024!
Kiera to help listeners have success in 2024 She talks about three ways to start things off right:          Choose a word to live by               Set personal and professional goals               Plan in a way that’s actionable      Episode resources:   Read More
Epsiode #778: Supply and Demand — Are You Doing it Right?
Consultants Tiff and Denae address a top concern of many dental practices: supply budget and tracking. They break down their advice into four main points:          Counting your actual supplies               Figuring out a system               Ordering calendar               Avoiding overspending...  Read More
Episode #777: The Female Experience in Dentistry. With Victoria Hughes, CFP and Financial Advisor.
Kiera is joined by Victoria Hughes, CFP and financial advisor with Dentist Advisors, to talk about women in dentistry. They talk about challenges/trends in the field; financial health as women’s number one stressor; imposter syndrome; and perfectionism. They both share their own challenges and how...  Read More
Episode #775: The Magic In Finding Joy
Kiera takes a moment to encourage a re-centering in your personal and professional life. Episode resources:   Read More
Episode #774: Are Consent Forms a Stumbling Block for Your Patients?
DAT consultants Tiff and Denae address a hot topic for practices to plan to improve for the new year: online paperwork. They give insight on benefits, integration, best software, and more. Episode resources:   Read More
Episode #773: How to Make Small Tweaks For Major Tax Breaks? With Derick Van Ness of Big Life Financial
Derick Van Ness of Big Life Financial is spilling more tax-related secrets, and just in time for the end of the year. He talks with Kiera about tax strategies you have and haven’t heard about, including tax-smart investments, when tax planning should start, and how to make dollars productive...  Read More
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