Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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How to Take a Real Vacation and Still Run a Profitable Practice
Let’s be honest, many dentists struggle to truly unplug during summer vacations. We want time off, but our practices still need to run. And even if you do close the office, your team is still on the clock… so what should they be doing that actually moves the business forward? After coaching...  Read More
How to Lead with Purpose and Build Your Dream Practice
Building your dream practice starts with intentional leadership, a clear vision, and a commitment to growth—for yourself and your team. It’s not just about production numbers; it’s about culture, consistency, and collaboration. Here’s how to lead with purpose and build the practice you’ve always...  Read More
How to Overcome Patient Objections
In the journey toward greater case acceptance, one of the most critical skills a dental team can develop is the ability to effectively handle and overcome patient objections. Whether it’s concerns about time, fear, or finances, the ability to navigate these objections with empathy and strategy can...  Read More
A FREE Turnaround Challenge for Dentists!
We get it—running a dental practice is demanding. From managing a full schedule to leading a team and still trying to find time to grow, it’s a lot. That’s exactly why we created the  This is a free email-based challenge designed to help dentists like you get fast, meaningful wins—without having to...  Read More
Episode #1,008: Is Your Office Manager THIS Effective?
Tiff and Dana give guidance on how to successfully manage a practice through an office manager, including long-term business vision, powerful leadership, productive systems, and a ton more. Episode resources: Transcript: The Dental A Team (00:01) Hello Dental A Team listeners. Dana and I are...  Read More
Episode #1007: Accountability Is as Easy as 1-2-3
Kiera gives tips to get your practice to become one where team members have accountability and ownership.          Set clear expectations and empower decision-making.               Create measurable goals.               Celebrate those who achieve.      Episode resources: Transcript: Kiera...  Read More
This Doctor went from 5 Ops to 17!
What does it REALLY take to build your dream practice? One that grows beyond the ops, develops leaders at every level, and becomes the community’s top choice. Let me introduce you to Dr. Andrew and Jeff, two dental professionals who did exactly that. When we first met, they had a five-operatory...  Read More
How This Office Manager Helped a Practice Scale by $800K in 1 Year
In the world of dentistry, most practice growth stories start with better systems—but they only succeed with better leadership. At The Dental A Team, we believe your systems should be smart, but your leadership should be sharper. Because it’s not enough to simply manage the chaos—you need someone...  Read More
Episode #1,005: These Are the Latest Practice Profitability Trends
Kiera and Dana perform a practice autopsy mashup. In this episode, they specifically take a look at multi-location practices, and how to make all of them profitable instead of just one or two. Topics discussed include overhead, associates, marketing, and more. Episode resources: Transcript...  Read More
How this Dentist turned Botox into a Profitable Practice game-changer
When Dr. Christy Moore purchased her practice in 2012, she walked into an analog time capsule: paper charts, no internet, and systems that hadn’t changed in four decades. What began as a break-even practice has now evolved into a multi-doctor, systemized business—with facial aesthetics playing a...  Read More
Episode #1,004: How to Actually Implement That CE You’re So Jazzed About
Tiff and Britt dive into the nitty-gritty details of turning all that CE energy you have into an implementable system in your practice. They give insight on establishing a point person, training the team, identifying patients, and more. Episode resources: Transcript: The Dental A Team...  Read More
Office Autopsy: Profitability in Multi-Practice Ownership
If you're a dental practice owner navigating the world of multi-location operations or looking to improve a single practice's performance, this blog is your guide. We recently sat down on The Dental A Team podcast to conduct what we call "Office Autopsies"—deep dives into real client offices that...  Read More
Episode #1,003: The Top Commonality of the Best Dental Practices is ________
Kiera shares a key secret from the most recent Dental A-Team Summit: common traits of highest-performing and happiest practices.  Episode resources: Transcript Kiera Dent (00:01) Hello, Dental A Team listeners. This is Kiera. And today I am so excited to chat with you. I hope that you're...  Read More
Episode #1,002: This Is How You Stop Over-Complicating Case Acceptance
Tiff and Britt explain the right way to achieve case acceptance — without over-complicating or over-simplifying. Getting this down will increase trust among team members and help keep your schedules on track. Episode resources: Transcript: The Dental A Team (00:01) Hello, Dental A Team...  Read More
Episode #1,001: How to Survive Cash Flow Row
Kiera and Dana offer a life raft for businesses struggling to keep cash flow in the green, including specific steps to help get your practice back on course. Episode resources: Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera. And today I am jazzed. Dana, the one...  Read More
How to Make Patient Education Work in Your Practice
Most dentists know how to deliver excellent clinical care—but what if one of the biggest game-changers for your practice isn’t the procedure itself? Patient education is one of the most underrated tools for building trust, improving outcomes, and increasing treatment acceptance. Here's how putting...  Read More
How to Escape “Cash Flow Row” Before Burnout Takes Over
Let’s get honest: Cash flow issues don’t just hurt your P&L—they crush your mindset. If you’re feeling like you’re barely making payroll, constantly watching your account balance, or secretly dreading the first of the month, you’re not alone. We call it “Cash Flow Row” in our consulting company,...  Read More
Episode #1,000: We’ve Spent 1,000 Episodes Together
Kiera reflects on some of her most memorable episodes and experiences across 1,000 episodes (!!!) of the Dental A-Team podcast! Episode resources: Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today feels like a ridiculously special, amazing, incredible day....  Read More
Episode #999: Drop Those Credit Card Fees FAST
Kiera is joined by Mark Rasmussen, CEO of Moolah, to talk about the landscape of credit card fees and how to reduce them, membership discount plans, and other bonus features offered by the dental payment tech company. (Pssst, Mark was last on episode 866, ) Episode resources: Transcript...  Read More
Episode #998: The Secret to Maximizing the Limited Exam
Tiff and Kristy discuss how to best support patients during limited exams, including centering your own team’s frame of mind, creating proper triage protocol, building trust through communication, and more. Episode resources: Transcript Tiffanie (00:00) Hello, Dental A Team listeners. We are...  Read More
What the YES Model Taught Us
It’s not every day you hit 1,000 of anything—especially podcast episodes! But here we are. The Dental A Team just crossed a milestone we’re incredibly proud of: 1,000 podcast episodes helping dentists and teams lead better, grow stronger, and build practices that truly serve their lives. Looking...  Read More
Stop Letting Credit Card Fees Eat Your Profits
If you’re running a dental practice, you already know this: every percentage point matters. Between rising labor costs, inflation, and insurance challenges, many offices are feeling the squeeze. But one area most dentists overlook? Credit card processing fees. We recently sat down with Mark...  Read More
Smart Strategies for Accommodating Emergency Appointments in Your Dental Practice
Emergencies happen—and when they do, how your dental team responds can make all the difference. Accommodating emergency appointments effectively not only helps patients in pain but also positions your practice as a trusted, responsive, and compassionate provider. Here are some simple, strategic...  Read More
Episode #997: Make Dentistry Economics Understandable Again
Fred Heppner of  is back for part 2 of his chat with Kiera! Life comes at you fast, and sometimes, it comes in the form of a surprise. Kiera and Fred talk about creating an exit strategy today for your departure from dentistry, as well as what the economics look like for moving on from a...  Read More
Episode #996: Buy or Sell Your Practice Without All the Drama
Kiera is joined by Fred Heppner of  to talk through dental practice transitions. Their conversation includes when you should start thinking about your transition, what the economic outcomes will be any way you go, what a private indemnity group is (and how it can help), and more. Episode...  Read More
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