Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #924: 2025: Getting Creative For Your Practice
Kiera lays out a ton of ideas on how practices should be looking ahead to 2025, including the right percentage growth to aim for, why you actually can take time off for vacation, and more. Episode resources: Transcript: Kiera Dent (00:00.994) Hello, Dental A Team listeners. This is Kiera...  Read More
Episode #923: End of Year Crunch? No Need to Panic!
Tiff and Dana spell out how to avoid the crunch-time that always seems to crop up each December. They give advice on how to find the just-right daily metric for your practice, the power of adding procedure codes, how to get the whole team rallied for the cause, and more. Episode resources: ...  Read More
Episode #915: Tips + Tricks to Make Coding Exciting (and Accurate)
Tiff and Dana discuss the importance of coding accuracy in dental practices. That includes universal codes everyone can understand, how to stay up-to-date on resources, the best way to know team members are getting paid for all their work, different codes across specialties, and more. Episode...  Read More
Episode #910: How To Turn 4 Dental Practice Tricks Into Treats!
Happy Halloween! In this episode, Kiera lists four “tricks” in dental practices that might scare a practice owner off, and gives advice on how to turn them into treats. 1. Leaking revenue 2. A team that doesn’t care about company goals 3. Untapped potential holding you back 4. Low case...  Read More
Episode #906: 3 Ways a Consultant Can Help You Thrive Now and in 2025
Did you know? Practices working with the Dental A-Team tend to see a 10 to 30% increase in revenue and at least a 5 to 10% decrease in overhead. In this episode, Kiera talks about key ways hiring a consultant for your practice will boost your success. Episode resources: Transcript: Kiera...  Read More
Episode #905: All About Fees: Increases, Negotiations, and More
Tiff and Britt discuss what the end of 2024 should ideally look like as far as fee schedule analyses and negotiations. They touch on comparisons within your area, the right percentile to aim for, when to send out negotiation letters and requests, and more. Episode resources: Transcript:...  Read More
Episode #902: How to Successfully Expand Your Range of Services
Is there a service in the dentistry field you’re interested in learning more about — perhaps enough to add it to your practice? Tiff and Britt dive deep into how to go about expanding services. They give examples, how to tap into your creative side, hurdles that might come up and how to pivot,...  Read More
Episode #900: Manage Your Inventory Like a Pro
So much of practice profitability comes from tracking supplies and overhead. Kiera pulls back the curtain on how practices can keep track of supplies, avoid shortages, and stay within budget. Episode resources: Transcript: Kiera Dent (00:00.59) Hello, Dental A Team listeners. This is...  Read More
Episode #899: A Guide to Celebrating Your Team!
Tiff and Dana are encouraging listeners to start planning for an end-of-year celebration now to show your appreciation for the team. Their advice includes ideas that cost money, and ones that don’t! Episode resources: Transcript: The Dental A Team (00:00.756) Hello Dental A Team...  Read More
Episode #894: Book Club: Die with Zero, Maximize Your Life Experiences
Kiera reviews the September book club selection:  by Bill Perkins. She compares the Die with Zero method with profit-first, talks about applying this mindset in her own life, and how to enjoy life richly.  Episode resources: Transcript: Kiera Dent (00:01.346) Hello, Dental A Team...  Read More
Episode #890: Hacks for Increasing Profitability
Rereleasing one of DAT’s most popular episodes! Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone...  Read More
Episode #884: Use Hygiene to Increase Profitability
Tiff and Britt talk about how practices can give a boost to the hygiene department’s profitability, especially as 2024 gets closer to its end. Specifically, the two give insight on increased re-care, appointment efficiency, and consistent SRP. They also discuss ensuring your practice has enough...  Read More
Episode #880: What I Wish They Taught in Dental School
Every 3rd Thursday at 4:30 p.m. Pacific Time, the Dental A-Team  on what should’ve been taught in dental school, but probably wasn’t. Topics can include how to make your practice run smoother, how to think about DSOs, life as an associate, and more! Episode resources: Transcript: Kiera...  Read More
Episode #879: Book Club: Business Is a Game of Strategies
Britt talks about the latest book club read,  by Patrick Bet-David. This book is a great reminder that career success is not one-size-fits-all.  Episode resources: Transcript: Britt (00:00.646) Hello Dental A Team listeners, this is Brett and you are here on the Dental A Team podcast and...  Read More
Episode #877: Billing: Dealing With Denials + Old Balances
Kiera educates listeners on how to install systems in the billing department that can better flow out to the clinical teams so denials and old balances can disappear once and for all. Episode resources: Transcript: Kiera Dent (00:00.59) Hello, Dental A Team listeners. This is Kiera and...  Read More
Episode #876: Have a Slam-Dunk September
Kiera encourages practices to send out end-of-year benefit letters now, just in time for the slow-down in September. As a bonus, she includes the lingo those letters can include. Episode resources: Transcript: Kiera Dent (00:00.634) Hello, Dental A Team listeners. This is Kiera and...  Read More
Episode #872: Are Your Systems Outdated?
It’s a very techie world out there, meaning there’s probably a more streamlined way to perform some of the systems in your practice. In this episode, Kiera talks about how to go about innovating before you're forced to. She touches on different points to check on in your practice, and gives ideas...  Read More
Episode #871: Increase Profitability with Your AR
Consultants Tiff and Dana talk all about accounts receivable and why knowing your numbers is so critical to practice success. Hint: Once you know where your numbers sit at, you can develop systems to improve the areas in need of help. Episode resources: Transcript: Tiffanie (00:08.706)...  Read More
Episode #870: Office Autopsy: A Complete Schedule Overhaul
In this office autopsy episode, Kiera shares an example of a doctor who’s hungry to evolve. After approaching the Dental A-Team with the hope to be a more confident business owner, Kiera and the doctor reviewed the practice’s systems with a fine-toothed comb. Improvements to the practice were made...  Read More
Episode #869: How To Outsource Your Billing
Rereleasing one of DAT’s most popular episodes! Kiera is joined by Tiffany at eAssist to talk all things outsourcing. eAssist is a remote dental billing company that offers a variety of services (like dental billing, patient billing, insurance verification). Together, Kiera and Tiffany touch on...  Read More
Episode #866: It’s Time to Modernize Payment Processing!
Mark Rasmussen of Moolah is on the podcast with Kiera! Moolah is all about modernization of payment in dental practices. Mark and Kiera talk about Moolah and its full suite of payment tools, what modernized payments look like in dentistry, software/devices to use, honest processing fees, and more....  Read More
Episode #865: Stop Being Afraid of Your PnL
As a follow-up to episode 858 (), Tiff and Dana circle back to focus on managing your practice’s debt by knowing your PnL. They touch on how to interpret your numbers, considering whether the debt is worth it, healthy money ranges, and a ton more. Episode resources: Transcript: The Dental...  Read More
Episode #864: Earn More & Work Less
Re-releasing one of DAT’s most popular episodes! Dr. Jesse Green is back on the podcast to share more real-life experiences of a dentist. In this episode, Dr. Green shares with Kiera how to move your practice from being profitable to scalable. He shares specific insight about:          How to...  Read More
Episode #862: Getting Team Buy-in For a New Service
Brad Titensor with Dental Warranty is back already! This time, he and Kiera talk about getting your team excited about incorporating and utilizing a new service in the practice, including: steps for integration, goal-setting, building habits, and what a presentation to patients sounds like....  Read More
Episode #860: Prepping for Uncertainty
Amid the tumult of an election year and rising inflation, Kiera is joined by Brad with Dental Warranty to talk about peace of mind. Together, they discuss why warranty is so critical, what additional revenue looks like, how to sell patients on the investment, and more. Episode resources:     Read More
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