Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Which Is Better: Paying Employees Based Off Production or Collections?
Tiff and Kristy discuss the ongoing challenges of hiring, including how incentives and mentalities have shifted over the past five years — and what you, as someone hiring, can do about it. Part of the discussion includes the pros and cons of how to pay team members. Episode resources: ...  Read More
Office Autopsy: How to Know If You’re Producing Enough
Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Transcript: The Dental A Team (00:00)...  Read More
How Dental Leaders Build Stronger Teams Through Difficult Conversations
In dental practices nationwide, one skill separates thriving teams from those stuck in frustration: the ability to have difficult conversations swiftly and effectively. Leadership isn’t about avoiding conflict, it’s about facing it with clarity, empathy, and a desire to move forward. The Buffalo...  Read More
How to Pay Your Hygiene Team: Compensation Models That Work
Hygiene compensation remains one of the most debated and sensitive topics in dental practices. Get it wrong, and you risk burnout, poor morale, and turnover. Get it right, and your hygiene team becomes one of the most profitable and productive parts of your practice. So what’s the right hygiene pay...  Read More
Why Your Practice Feels Broke at $2M
It’s a common and frustrating reality: collections are high, the schedule looks packed, yet there’s barely enough left over for the owner at the end of the month. If you’ve ever looked at your practice numbers and asked, “Where is all the money going?”, you’re not alone. We’ve walked hundreds of...  Read More
Raises + How to Give Them Correctly
Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises:          Know your numbers               Raises are earned; they’re not automatic               Communicate with...  Read More
Branding Your Practice with Intention and Impact
Kiera is joined by Dr. Zaneta Hamlin, owner and founder of Cusp Dental Boutique. Dr. Zaneta, who built her practice from the ground up, shares with Kiera her journey, reflecting on what got her to this point and what she would’ve changed and focused more on if she were to start over again. Plus,...  Read More
The Only Checklist You Need For 2026
2026 might still seem like a ways off, but now is the time to start chipping away at preparation. Tiff and Kristy walk practices through what to do to be ready for a fresh start come January 1. They talk about lag and lead measures, what to put on your calendar now, fee schedules, and a ton more....  Read More
How to Give Team Raises Without Crushing Your Cash Flow
Giving raises doesn’t have to wreck your budget or your peace of mind. But too many practice owners make raise decisions based on emotion, guilt, or desperation rather than strategy. Done well, raises can boost retention, morale, and culture. Done wrong, they can destroy profitability and create...  Read More
Branding That Builds Loyalty
In a saturated dental market, most practices blend into the background. But not this one. When Dr. Zaneta Hamlin launched her scratch-start practice, she set out to build more than a dental office, she built a full brand experience that patients talk about, share, and stay loyal to. Here’s how she...  Read More
Plan Now to Build a Stronger Practice Foundation in 2026
August often signals a pivotal moment in the dental calendar. It feels like the year is winding down, yet it's also a starting line for what comes next. While many practices are still working toward current-year goals, now is the ideal time to begin planning for 2026. Waiting until December or...  Read More
Avoid These Delegation Pitfalls
Re-releasing a DAT listener favorite! The Dental A Team is seeing a lot of burnout across practices we visit, so Kiera’s here to offer tips about delegating. Just because you can do a bunch of tasks doesn’t mean you should. Kiera provides DAT insight on the best/easiest way to delegate, how to...  Read More
Adding New Treatments? Know This!
Kristy and Tiff discuss the new treatments they’re seeing practices adopt these days and how to successfully start the process (if you want to). They touch on the best ways to gauge interest, training and implementation tips to start off, how to track results, and more. Episode resources: ...  Read More
How Dentists Can Capitalize on the Big, Beautiful Bill
Derick Van Ness of Big Life Financial returns to the podcast to discuss with Kiera the new realities of the recently passed One Big Beautiful Bill — and how dentists can capitalize on the impacts. They discuss bonus depreciation, research and development credits, and more. Further, there’s an...  Read More
Delegation: The Overlooked Strategy for Scaling Dental Practices
One of the most underutilized yet powerful growth strategies in dental practices is effective delegation. When done right, it boosts team efficiency, reduces burnout, and creates room for both leadership and operational excellence. But too often, delegation is avoided due to fear of losing control,...  Read More
Successfully implement new procedures without overwhelm
Thinking about adding new services to your dental practice like sleep apnea treatment, Botox, or same-day crowns, but unsure how to make it work without creating chaos? You’re not alone. Many dentists want to elevate their practices with high-demand services but hit roadblocks when it comes to...  Read More
Running a profitable practice is about more than strong production and efficient systems. Without financial discipline and proactive tax planning, too many doctors lose their hard-earned income to preventable expenses and missed deductions. Kiera Dent sat down with Derick, a dental CPA and...  Read More
3 Systems Every Productive Practice Has in Place
High-performing practices don’t happen by accident, and in this episode, Kiera shares the steps that the most successful practices put in place to get there.  Episode resources: Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and I hope today is just an...  Read More
Kiera Dent: The Empty Millionaire
Kiera shares a personal experience of reaching an incredible milestone but feeling depleted — and how she changed what being fulfilled meant. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera and I feel like today's podcast is going to be, I...  Read More
Stop Avoiding Talking About Compliance
Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Transcript:  The Dental...  Read More
3 Systems Your Practice Should Have in Place
High-performing dental practices don’t happen by chance. They’re built on foundational systems that support profitability, reduce stress, and create consistent patient care. After working with hundreds of practices across the country, one pattern is clear: the most productive teams run on these...  Read More
The Empty Millionaire: Why Hitting Financial Goals Isn’t Enough
Many dentists dream of the day their practice crosses the million-dollar threshold. It often looks like freedom, peace, and happiness. But for too many, the reality is the opposite. What was supposed to be a peak becomes a pause. Instead of fulfillment, there’s fatigue. Instead of celebration,...  Read More
HIPAA, OSHA, & Beyond: A Fun Guide to Dental Compliance
Let’s face it: when you hear HIPAA or OSHA, your brain probably thinks "paperwork" or "penalties." But compliance doesn’t have to be overwhelming or dull. At The Dental A Team, we believe regulatory compliance should protect your practice and patients while fitting seamlessly into your systems. So,...  Read More
What Elite Dentists Are Doing That You’re Not
Kiera takes listeners behind the scenes of Dental A Team, sharing what exactly happens in Doctor Mastermind conversations. This includes unfiltered Kiera and consultants sharing top-level expertise, elite doctors sharing secrets of the trade, wealth diversification conversations, and so much...  Read More
Dentistry Innovations You Need To Be Aware Of
Tiff and Dana discuss how dental practices are being innovative in 2025, including A.I., apps, and other technologies that will streamline the busy work and help teams focus on being human. Episode resources: Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. Dana and I...  Read More
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