Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #656: How to Earn a Multi-Million-Dollar Reputation
Kiera’s teasing about what happened at the 2023 Dental A-Team Summit! The theme: tried-and-true secrets of those multi-million dollar practices. This episode looks at your dental practice’s reputation, and why you need a good one.   Read More
Episode #654: Behind the Curtain of Dentistry- with Haley Schultz at The Dental Download Podcast
Kiera is a guest on The Dental Download podcast! In this crossover episode, she talks with host Haley Schultz about the realities of the fast-paced world of dentistry, including …          What makes a dental practice different from other work environments               Key systems to consider if...  Read More
Episode : #639: Unruly Customer Service How To
Kiera recently got back from a trip to Bali, where she had one of the best customer service experiences of her life, and she’s sharing how it can apply to dental practices in today’s episode. It’s all about solving your patients’ needs before they even ask; it’s about proactively protecting teeth...  Read More
Episode : #627: MUST Have for Growing Offices With Host- Tiffanie Trader, Dental Consultant
Tiff takes the mic solo in this episode to talk about why online paperwork is a must-do for your practice. She reviews the benefits of automation, an option for outsourcing, what questions to ask yourself to begin the transition, and more.  Read More
Episode : #625: Igniting Passion in Your Career With Ronny Leber
Kiera is joined by Ronny Leber, a TV and event host and keynote speaker, to talk about finding passion and creating magic moments in your career. Together, they touch on the following: Building a unique brand Knowing your target audience Crafting meaningful interactions with patients  Read More
Episode : #622: 12 Point Systems Checklist for 2024
If you’ve tuned in loyally over the past few months, you know that Kiera and Tiff have walked through 12 different systems your practice should have in place to be successful. This episode is the fluffy red bow on top of those systems. Kiera and Tiff review how the Dental A-Team stacks up and break...  Read More
Episode : #621: Hiring: Innovate or Die
The final of 12 systems is being previewed in this episode: hiring and onboarding! Join Kiera and Tiff to discover how the Dental A-Team will help improve your hiring/onboarding system in 2023. This is an easy zone to improve, especially with DAT by your side. Tune in to understand how operations...  Read More
Episode : #618: How to Make Your Practice Profitable
As a business owner, do you want freedom, autonomy, growth opportunity, and less stress? Kiera and Spiffy Tiffy preview the eleventh system the Dental A-Team will dive deep into next year: practice profitability. To make your practice operate at a high level, you need to put in the work and pull...  Read More
Episode : #612: Are You CONFIDENT With Your Marketing?
If you’ve been tuning in every week, you’ll know this is theme number 9 out of 12 — Kiera and Tiff are paving the way into 2023 with topics they’ll dive in-depth on beginning in January. This episode looks at marketing — the different types, how to best utilize internal and external opportunities,...  Read More
Categories: Marketing
Episode: #608: Real Story: 5X Practice Growth
It’s time for another office autopsy! Kiera shares the example of a practice she’s been working with for three years that has grown in value five times from what it started. In her time with the practice, they’ve successfully switched software, changed collection protocol, created an operations...  Read More
#604: Signs Your Practice is Successful
Many dental practices are toeing the line of success and struggle these days. Because the Dental A-Team is visiting so many practices, the consultants are seeing a theme emerge of what sets these two groups apart. Kiera shares those common threads: The offices doing well have … Strong leaders...  Read More
#603: Do THIS to Maximize Your Case Acceptance
Kiera and Tiff are halfway through previewing the systems of 2023! Are you all caught up? Today, they have a question for you: Are you misconstruing what case acceptance means? They share what all the pieces of case acceptance are and why you need to do more than function as an autopilot when...  Read More
#601: Smooth Sailing Scheduling
Your schedule is the heart of the practice — if it’s not done well, everything crumbles from there. Kiera and Tiff share the most important factors to consider when it comes to perfecting your schedule.  The top three questions to ask yourself at the end of the day to know if your scheduling is...  Read More
Episode 598: What On Earth is an Office Manager Supposed to Do?
Kiera is spilling secrets on what makes the best of the best office managers. She even reads excerpts from her up-and-coming book. Listen to this episode to hear more about the following:          What should Kiera name her book? Suggest ideas and potentially win a $100 Amazon gift card.          ...  Read More
Episode 597: The Elite 5 Star Patient Experience
Kiera and Tiff are continuing to share 12 themes that every single dental practice should implement. These Wednesday episodes are the teasers; the Dental A-Team will dive in fully come 2023, month by month. This episode looks at your practice’s patient experience in detail. We’re talking new...  Read More
Episode 591: Doctors, Here’s How to Optimize Your Practice!
We continue the 12 system themes with theme 2 out of 12: Doctor Optimization! Our doctors are often overlooked when it comes to the systems established in a practice, so this episode dives into how their role can help the team function as well as possible. Kiera and Tiff discuss how doctors can … ...  Read More
Episode 589: Magic Out-of-Network Verbiage That will get You Patients
Tiffanie is giving fantastic verbiage that your practice needs to start using when retaining current patients and enticing new patients when you’ve dropped insurance. Hey, Dental A Team listeners, this is Kiera and you guys, I am beyond giddy about the fact that we are having a way for you...  Read More
Episode 588: Implement Those 12 Systems in our Practices 2024 Strategy- You will be Shocked.
This is week one of 12 systems you should baseline by the end of this year, to get your practice ready for 2024. Kiera and Spiffy Tiffy break down the difference between management and leadership by touching on how to …                  Be a leader and manage your team without being a...  Read More
Episode 587: Is Your Practice Making This Marketing Mistake? With Kayvan Mott.
In this episode, Kiera is joined by Kayvan Mott, cofounder of The Doc Sites, which builds websites for dental and medical offices. It’s a great first dive into the importance of a great website for your practice. Listen up to learn about:          Why SEO is important               Three things to...  Read More
Episode 586: To TikTok (& Other Social Media) or Not?
It’s a part of most people’s lives, so should it be part of your practice? In this episode, Kiera and Tiff talk social media and dentistry — where does it fit in? Who in your practice should post, and how often? What are you gaining by posting? — all these questions and more! Transcript: [music]...  Read More
Episode 581: Is Your Practice Elite Status Worthy?
Kiera is featured on the Navigating Dental Insurance Podcast with Jordon Comstock to talk about practices shifting from preferred provider organization (PPO) health insurance to fee-for-service insurance. Together, they touch on:          Why a practice should move to fee-for-service            ...  Read More
Episode 578: Pediatric Practice Hacks!
Kiera dives into her favorite tips for pediatric dental offices — and even general dentists — to streamline the workplace. She touches on …          How to schedule smart and maximize the middle of the day               Why and when to consider utilizing a hygienist               What the...  Read More
Episode 573: The New Patient How To
Here’s your quick fix for getting more patients through your doors! Kiera talks through the following ideas (and why they work):          Make sure your company is one you believe in               Know your ideal patient               Host monthly or quarterly giveaways            ...  Read More
Episode 570: How to Unconventionally Grow Your Practice
Vanessa Vitagliano with Dental Warranty is on the podcast to talk about utilizing a warranty to provide peace of mind to your patients (and practice), especially amid these times of uncertainty. Vanessa and Kiera discuss what it’s like for both the practice and patient if Dental Warranty is...  Read More
Episode 567: Is Your Marketing Worth the Money?
When it comes to marketing, are you just spending money for the sake of spending money? This episode is all about realizing your marketing return on investment. Where are your patients coming from? What’s working and not working? Kiera shares what practices should be asking of their markets to get...  Read More
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