“Nobody wants dental treatment. But here’s what we all want: we all want solutions to the problems that we know we have.” ~ Dr. Chris Bowman
For the 100th episode of the award-winning Investment Grade Practices Podcast, your host Dr. Victoria Peterson is joined by Dr. Christopher Bowman of Advanced Dentistry of Charlotte (Charlotte, NC). With decades of experience between them, Dr. Peterson and Dr. Bowman discuss effective communication as a cornerstone for developing an Investment Grade Practice.
You will be treated to a comprehensive exploration of communication and marketing as Dr. Bowman underscores the importance of leveraging both verbal and nonverbal aspects of communication to positively influence patient behavior. From defining the elusive “yes” from patients to navigating obstacles with your dental practice, you will learn practical strategies for establishing strong patient relationships and fostering trust through effective communication.
This conversation also covers the nuances of patient-centered care, and the importance of aligning treatment recommendations with patient goals. Mastering communication can transform your dental practice into a thriving, patient-centric institution.
As you immerse yourself in this episode, consider these key reflections:
- What insights from this episode can you apply to your own practice to enhance communication amongst your team?
- How else can you emphasize your patient goals in communication, and how can you best align treatment recommendations with patient desires?
- What obstacles are there in your practice in regard to communication, and what can you do to overcome them?
- What communication strategies can you implement to ensure long-term success in your practice?
https://productivedentist.com/podcasts/investment-grade-practices-podcast/episode-100-how-communication-builds-an-investment-grade-practice/
How Communication Builds an IGP