This electronically delivered self-instructional program is designated for 1.5 hours of CE credit by Farran Media.
AGD Code: 550.
The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.
Continued drops in dental insurance companies’ reimbursement fees and rule changes make the business of dentistry a constantly changing landscape. This course will show you how to make sense of this changing reality, its impact, how to re-position your practice in relations to insurance and, ultimately, enjoy new professional and financial success. If deciding to drop insurance, helpful steps and verbal skills are given to use with patients.
Description of Speaker:
Steve Anderson is the founder and president of the Total Patient Service Institute
that specializes in implementing the highest level of patient service, communication and management skills in dental practices.
Over the last twenty-five years he has spoken at every major dental meeting in North
America, Australia and the United Kingdom, conducted hundreds of seminars, worked with thousands of dental practices to increase their productivity through patient communication, written over 100 articles for dental industry publications, authored 9 books, and produced dozens of audio and video learning programs.
In 1995, he co-founded the Crown Council®, an international association of leading dentists and dental teams. Through the Crown Council, he co-founded the Smiles for Life® Foundation, (www.SmilesForLife.org) which has raised over $38 million dollars in the last dozen years for children’s charities worldwide. He has been named the “Dental Businessman of the Year” by Excellence in Dentistry.
Upon completion of this course, participants should be able to achieve the following:
- Be able to answer the 6 questions to uncover facts that determine your right way to go, in relation to dental insurance.
- Understand how practices make smooth transitions and position themselves to succeed, either in network or out, as well as Insurance Free.
- Have new verbal skills to talk with patients about their insurance-related concerns.
- Be more knowledgeable and fluent in the language of dental insurance and its human, emotional side.
- Understand the results and effects of going out of network and of staying in by analyzing 2 real case studies.
In the past 12 months, the lecturer/speaker declare that they have had a financial interest, arrangement or affiliation within the field of dentistry or health care with the following: Total Patient Service Institute, Crown Council, Capstone Dental, Dental Warranty Corporation.
Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association
to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not
approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards
of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at
Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry.
Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2019 to 12/31/2022.
Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 1.5 hours of verifiable CPD.
The CE provider (Farran Media) uses reasonable care in selecting and
providing content that is accurate. The CE provider, however, does not
independently verify the content or materials. The CE provider does not
represent that the instructional materials are error-free or that the content
or materials are comprehensive. Any opinions expressed in the materials are
those of the author of the materials and not the CE provider. Completing one or
more continuing education courses does not provide sufficient information to
qualify the participant as an expert in the field related to the course topic
or in any specific technique or procedure. The instructional materials are
intended to supplement, but are not a substitute for, the knowledge, expertise,
skill and judgment of a trained health care professional.
Continuing education credits issued for completion of online CE courses may not apply toward
license renewal in all licensing jurisdictions. It is the responsibility of each registrant
to verify the CE requirements of his/her licensing or regulatory agency.
State CE Requirements:
for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education