“The number-one reason why people leave an organization is their boss. They leave because of the way they’re being managed.” ~Dr. Adrienne Reynolds
Does the thought of managing people make you scrunch up your face, or do you ever get annoyed because you feel like your team isn’t doing their job the way you want them to?
In this episode, Everyday Practices Dental Podcast co-host Regan Robertson is joined by Productive Dentist Academy Chief Human Resources Officer Dr. Adrienne Reynolds as they talk about emotional intelligence and its impact on dental management. They explore the significance of understanding and managing our two systems of thinking – fast and slow – and what can sometimes hijack our decision-making process. Dr. Reynolds shares valuable techniques for increasing self-awareness and emotional intelligence, emphasizing the importance of reflection and accountability.
Also discussed is the pivotal role of clear, measurable job descriptions in generating a productive and harmonious work environment. Dr. Reynolds provides concrete examples of how to eliminate ambiguity in job roles, ensuring that expectations are transparent and achievable from day one.
As you listen to this episode, we want you to think about the following questions:
- What are the benefits of developing emotional intelligence skills for both leaders and team members?
- How can job descriptions be made clearer to avoid misunderstandings?
- What tools and strategies can improve communication within the dental team?
- How can you foster a culture of trust and psychological safety within your team?
https://productivedentist.com/podcasts/everyday-practices-podcast/episode-238-mastering-emotional-intelligence/
Mastering Emotional Intelligence