“I struggled with setting expectations without being a prima donna or overbearing.” ~Dr. Bruce B. Baird
A doctor recently emailed me this question: “How can I as the doctor – through my leadership – build the skills to set expectations and promote accountability with my team?”
I get variations on this question all the time, because, let’s be honest, team management is the most challenging part of your job as a dental practice owner.
But this topic is so important because if you get it right, you can save yourself and your team from so many headaches, and save your business from the chaos caused by team turnover.
I could probably do an all day seminar on this topic, but today I am going to hit on a few of the highlights I see in this qustion, including:
- Developing the leadership skills to set expectations with your team
- How solid systems help you manage your team when breakdowns happen
- The role crucial conversations play in effective management
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https://productivedentist.com/podcasts/the-productive-dentist-podcast/episode-201-requested-replay-setting-expectations-for-your-team/
Setting Expectations for Your Team