“People who like and trust you are more likely to work with you.” ~ Dr. Victoria Peterson
In this episode of the Investment Grade Practices podcast, as we wrap up our exploration of the most vital metric in your dental practice, we invite you to delve into the importance of establishing connections with new patients even before their first visit to your practice. We’ll discover how to identify commonalities and shared interests to create meaningful bonds with your patients from the very beginning. We’ll investigate ways to achieve these connections, and also why doing so is crucial when working with new patients.
We will also summarize the key takeaways from the previous four episodes to ensure you are taking away obstacles to treatment acceptance, emphasizing clarity on who you are, what you do, and why you do it; financial options that overcome the money roadblock, and making sure you stay in connection with patients who haven’t yet agreed to your treatment plan.
EBITDA is vital to every Investment Grade Practice, but getting your patients to say “yes” to treatment is quite possibly the most important metric in every practice. If you follow the advice of these four podcasts (episodes 75-78), you’ll be on your way to better treatment acceptance percentages, greater productivity, and a healthier bottom line.
As you listen to this episode, we want you to think about:
- How can you create connections with patients you’ve never met before?
- Who refers more new patients than anyone?
- What obstacles can you remove to ensure your patients say “yes” to treatment more often?
https://productivedentist.com/podcasts/investment-grade-practices-podcast/episode-78-the-art-of-patient-connection/
The Art of Patient Connection