“Being able to communicate properly is an essential skill for dentists.” ~Dr. Bruce B. Baird
Communication is everything in dentistry. You could be the world’s best clinician but if you can’t communicate with patients, well, it’s game over for you.
I think we can all agree that effective communication is absolutely crucial for being a successful dentist. So why does such a critical part of dentistry seem to be the one area so many dentists struggle with? Here’s where I see the disconnect happening: effective communication is not just you talking.
Effective communication includes learning what patients want, informing people in a way they understand, putting them at ease, building relationships, and fostering trust. These are all the outcomes of great communication. And when our patients understand what we’re saying and trust our judgment, that’s where the magic happens.
I believe every dentist deserves to have a practice they love working in, and part of that formula is having the skills to properly communicate with the people who walk through your doors. So join me today as I share some of the skills I’ve learned over the years that can help you be a better communicator, including:
- The #1 thing you can do to improve your communication
- The importance of appropriate nonverbal communication
- Why choosing the right words and terms for each patient matters
https://productivedentist.com/podcasts/the-productive-dentist-podcast/episode-162-dr-bairds-1-secret-for-excellent-dental-communication/
#1 Secret for Excellent Dental Communication