“Sometimes I’m so go, go, go, go that I forget to be in relationship with people. But, when I go back to basics, I am here to serve others.” ~Regan Robertson
Today we’re talking about an Everyday Practice that any dentist can do and become more productive with a loyal patient.
This is Dental Business 101. It might seem very basic, but you probably know dentistry is all about relationships. But it’s so easy for that to fall by the wayside as we focus on all the things we need to do, or all the technical aspects of dentistry.
Co-host Dr. Chad Johnson recently had a long-term loyal patient show up for an appointment. This patient lives an hour away, but chooses to drive a long way to see Dr. Chad. She was already extremely nervous about her appointment, and was then faced with an additional procedure.
As he was getting prepped to talk to this nervous patient, Chad’s PDA Business Coach, Joanne Miles, asked him to do something different.
Join Regan and Chad as they dig into what Joanne asked Chad to do with this patient, why, and what the result was, including:
- Where your focus should be with patients
- What you should discover about each patient
- How to apply this practice in your daily work to increase productivity
Podcast URL: http://www.everydaypracticespodcast.com
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https://productivedentist.com/podcasts/everyday-practices-podcast/episode-140-at-your-dental-patients-service/
Episode 140 – At Your Dental Patient’s Service