“HR is unpredictable. You can get away with something today that comes around and bites you in the ass tomorrow.”
I get fired up about HR. I had so much fun digging into this topic with Ali Oromchian in the episode before this one. When I think about managing employees nothing can get my blood pressure up faster because I think it causes so many deep emotions for us as owners.
In small businesses like dental offices where you may be together 2, 5, 10, or 20 years, you start to connect on a deeper level. When things get tough or go sideways, it can feel so much more personal. So how do you as a leader and owner keep your cool when there's so much chaos going on around you and everything seems so personal?
As a boss, your responsibility is to provide a harassment free environment at a competitive wage.That’s it! But that’s not enough to keep a high-performance team engaged and ready to go to the next level.
As you may know, even now 41% of dental offices in the country are still not up to full capacity as far as serving their patients. Team retention and creating a thriving work environment where patients are served well and the team is active and focused is a struggle many owners deal with.
I know owning and leading a business is stressful. I know managing people is super tough. But a supportive, thriving team is the backbone of your Investment Grade PracticeTM. So let’s make HR a little less confusing by:
- Making your life easier with this specific mindset
- Exploring practical advice on attracting the right team members
- Walking through a tolerance exercise to hone your leadership and HR mindset
Read the transcript here.
Episode 14 - Deeper Dive: Simplifying Dental HR