The Patient First Podcast with Dr. Bryan Laskin
The Patient First Podcast with Dr. Bryan Laskin
Quality of care matters. But convenience and comfort are what will bring patients to your office. Learn to thrive as a modern dental practice by embracing technology and putting patients first.
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The Patient First Podcast Episode 176: Practice Growth Fueled By Data and Research—Interview with CEO & Founder of Room 118
It’s time to change “data-driven growth” from a buzzword to reality. Justin Strong, Founder and CEO of Room 118, is here to help us all do just that. In this episode of The Patient First Podcast, I grill Justin on how his decades of experience have powered Room 118, a full-service dental...  Read More
The Patient First Podcast Episode 168: An Interview with OG Dental Marketing Specialist Nancy Lashley Sullivan
I always say that the two greatest charlatans in dentistry (after dental insurance companies, of course) are marketers and consultants. But this one marketing consultant breaks the mold. In fact, she’s the one who set the bar in the first place. Nancy Lashley Sullivan began her rich and storied...  Read More
The Patient First Podcast Episode 149: An Effective Social Media Strategy for Busy Dental Practice Owners—How?
For any dentist out there who feels that maintaining a social media presence for the practice is an utterly hopeless endeavor, I want you to know that I hear you and that this episode is for you. Rita Zamora of Connect90 helps dental practices maximize the results of a social media presence with...  Read More
The Patient First Podcast Episode 141: Standards, Interoperability, Innovation—What You Need to Know About the Future of Connected Dentistry™
We’re moving into an unprecedented era of dentistry, and without the right Standards and regulations in place to maintain order, our industry will essentially become the Wild West. In this episode of The Patient First Podcast, I summarize the biggest problem that the dental industry is facing...  Read More
The Patient First Podcast Episode 134: Put Your Patients First by Putting Your Team First—How? An Interview with Dr. Kalpesh Patel
Which is more important to the success of a dental practice or network: the team or the patients? In a fresh take on the classic chicken-versus-egg debate of the business side of dentistry, Founder of Active Dental Dr. Kalpesh Patel and I talk about what it really means to put the patient first...  Read More
The Patient First Podcast Episode 133: Oakpoint? Director of Procurement Karla-Marie Santiago Explains the Value of Transparency for DSOs
What does “transparency” mean for your organization? How could transparency improve efficiencies, increase profitability and deliver greater value to patients all while raising the standard of care? I explore the topic of transparency with Karla-Marie Santiago, Director of Operations at...  Read More
The Patient First Podcast Episode 132: How to Start Offering Full-Arch Dental Implants—An Interview with Greg Essenmacher
Imagine the possibilities if you started completing more full-arch dental implant cases. How much would your practice grow? Would you be able to work shorter days? Retire earlier than expected? There are more patients out there who stand to benefit from multiple implants than you may realize....  Read More
The Patient First Podcast Episode 131: Lessons on Profitability from Government-Subsidized Care: An Interview with Dr. Mark Doherty
What does a DSO have in common with an FQHC (Federally Qualified Health Center)? Find out in this episode of The Patient First Podcast. I interview Dr. Mark Doherty, the brilliant CEO and Co-Founder of D4 Practice Solutions, and he shares some intriguing insights on what DSOs can learn from...  Read More
The Patient First Podcast Episode 124: Dental Membership Plans Are the Future—Interview with Dr. Brett Wells
With consumers increasingly searching for convenient solutions with simple and affordable monthly payment plans, in-house memberships are the inevitable future for dentistry. Founder and CEO of DentalHQ Dr. Brett Wells is a dentist who knows all too well the pain of juggling collections with the...  Read More
The Patient First Podcast Episode 123: Interviewing Strategist Melissa Turner on Mindset Changes Vital to Success in Dentistry
As our profession continues to evolve, we dentists must be ready to not only learn about changes in dental technology and oral healthcare consumer habits, but also to adopt a mindset that embraces these changes. Melissa Turner is the Chief Hygiene Officer of Cellerant Consulting and an...  Read More
The Patient First Podcast Episode 122: Eileen Day of DSO Vendor Insights Network on Communication in the Dental Industry
The way people seek dental care is changing and as well as the way dentists provide it. DSOs are both leveraging and driving these changes with their platforms, but they need scalable solutions to optimize the efficiencies of their complex and rapidly growing networks.  In the meantime, many...  Read More
Categories: Marketing
The Patient First Podcast Episode 107: How Patients Can Recognize a Dentist That Cares
This episode of The Patient First Podcast might turn out to be one of those controversial ones, and I’m looking forward to it.  We dentists like to believe that we’re good at evaluating the quality of clinical care rendered by ourselves and by fellow dentists. But can we really expect patients to...  Read More
The Patient First Podcast Episode 96: What Is the REAL Cost of Dentistry?
Most people would rather go into debt or get locked into a payment plan for a new car than pay for a dental procedure that costs a tiny fraction of the price of a new car. Why is this? Why is dentistry always perceived as expensive when it’s actually much more affordable than most medical...  Read More
The Patient First Podcast Episode 91: How Generative AI Is Transforming Dentistry Today and Tomorrow
You've heard the hype about ChatGPT; now it's time to see how it can make your job as a dental professional or practice owner much easier. Artificial intelligence (A.I.), generative artificial intelligence in particular, is here to stay and it holds immense potential for the dental industry....  Read More
The Patient First Podcast Episode 78: The Surprising Reason Patients Aren't Coming to Your Dental Practice
Did you know that some 20–30% of your patients could be delaying dental treatment because your practice makes it too hard to book an appointment?  In this episode of The Patient First Podcast, I share the fascinating results of a recent survey by Byte of over 1,100 dental patients and explain...  Read More
The Patient First Podcast Episode 70: STOP Marketing Your Dental Practice Like This
Dental practice marketing is broken. In this episode of The Patient First Podcast, I explain what's wrong with modern dental practice marketing and introduce an alternative that actually works. I'm Dr. Bryan Laskin, author of "The Patient First Manifesto," and a dentist who believes that putting...  Read More
The Patient First Podcast Episode 69: Grow Your Practice Margin with This Ancient Advice
Grow Your Profit Margin with This Ancient Advice What's holding your dental practice back? In the words of famed stoic Marcus Aurelius, “what stands in the way becomes the way.” In this episode of The Patient First Podcast, I show you how to identify the obstacles in your practice and turn...  Read More
The Patient First Podcast Episode 68: How Sam Walton’s Idea Earned My Dental Practice Millions
 I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and advocate for moving dentistry into the future. In this episode of the Patient First Podcast, I share the guiding principle I learned that helped my dental practice make millions. I also explain how it can guide your business...  Read More
The Patient First Podcast Episode 64: Ways To Boost Your Dental Teams Success
Assembling great leadership in your practice is key to setting up your team for success. But what should you be looking for when delegating and elevating team members into successful leadership roles? In today's episode of The Patient First Podcast, Dr. Bryan Laskin shares one key trait to look...  Read More
The Patient First Podcast Episode 62 : 3 Ways To Fill Your Empty Dental Chairs Via Referrals
What's the best way to get more patients? An even better question…what’s the easiest way to get new patients without breaking the bank on expensive marketing solutions? The simple answer is...by putting patients first. In this Patient First Podcast episode, Dr. Bryan Laskin shares his top 3...  Read More
The Patient First Podcast Episode 60: Dental Insurance: What It Is and What It Isn't
Dental insurance throughout the years has become a high marketing expense for dental practices and not a true “benefit” to our patients. In this episode of the Patient First Podcast, Dr. Laskin uncovers what dental insurance really is, what it isn't and how to adjust the way things are in order to...  Read More
The Patient First Podcast Episode 54: The Critical Success Skill Running A Dental Practice Requires With Dino Watt
The culture of a company is vitally important to the success of any company, but oftentimes it is misunderstood in dentistry. In this episode of the Patient First Podcast, Dr. Laskin talks with Dino Watt, one of the most exciting business trainers, author and CEO of The Propreneur Path, a company...  Read More
The Patient First Podcast Episode 53: Stop Losing Dental Patients By Doing This…
Putting your patients first is the best way to grow your practice. But, how do you know when it’s time to expand your growing practice? In this episode, Dr. Laskin does the simple math for you and shares the secret of "knowing" when you should expand! Boost your profitability by joining us in...  Read More
Dr. Laskin interviews Julian and Cody Levine from Twice; a holistic oral health company that specializes in utilizing cutting-edge science and clean ingredients to create dental products with amazing quality. Take a look at this episode to know how Twice can be a boost to your practice! Know the...  Read More
The Patient First Podcast Episode 50: The Coming “Profitability Storm” In Dentistry
With the economy changing quickly and unheard of inflation running rampant dentistry isn't immune to its effects. In today's episode we offer a stark warning for owner dentists wanting to guard their profitability, team health, and value of their practice. Boost your profitability by joining us in...  Read More
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