Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #753: Do THIS To Reach 500 Reviews
Tiff and Dana talk about an undervalued approach to boosting your practice’s marketing: having team members ask for Google reviews. They both give insight on benchmarks to look for, using third parties, personalizing the request, the easiest ways to ask, and more. Episode resources:   Read More
Episode #752: Staying Grateful When Things Get Hard
It’s been a minute, but Kiera and Tiff are back together on the pod! In this episode, they discuss ways they each go about maintaining a grateful mindset, personally and professionally, when things get hard. Think of this as a grateful muscle you need to build and burn to keep it toned. Episode...  Read More
Episode #751: To Set up a 401(k) or Not for Your Business. With Ryan Isaac (The Dentist Money Show Podcast)
Ryan Isaac of The Dentist Money Show (and common guest on the DAT process) joins Kiera to dive very deeply into 401(k) plans for your business. Ryan simplifies a lot of the intimidating information, including what the heck 401(k) even means, the logistics of setting up a plan, how to know what type...  Read More
Episode #750: The People Code in Your Practice
It’s time for another book club episode! Kiera and Britt review  by Taylor Hartman (also known as The Color Code). This book is a way of understanding different personalities in a practice, and provides insight on how the different drives can mesh together. Episode resources:   Read More
Episode #749: How to Know if Your Marketing Is Actually Working
Tiff and Denae are back to talk about marketing — this time, how to know if what you’re doing as a practice is working. They touch on the following:          Setting up a tracking method               Blocking out time to review your tracker               Understanding trends in tracking      ...  Read More
Episode #748: Do You Have Right Person, Right Seat for Maximum Momentum?
Kiera is joined by DAT team member Britt to talk about getting the right staffers in the best possible seat (for them and the practice). This is an experience Kiera and Britt navigated with Britt’s role with Dental A-Team. The pair talks about how they handled those conversations together, and how...  Read More
Episode #747: Creating A Raving Fan Patient
Tiff and Dana talk about creating an ideal patient avatar to help boost your marketing efforts and payouts. They discuss the following steps:          Figure out what your ideal practice procedures are.               Gather the demographics of people in your practice’s surrounding area.          ...  Read More
Episode #746: A Consultant, Financial Advisor + Dentist Perspective On Life. With Ashley Joves and Ryan Isaac.
If you’re wondering where to find insight from a dental consultant, dental financial advisor, and dentist in one go, THIS is the episode you're looking for! Kiera, Ryan Isaac, and Dr. Ashley Joves come together to talk about common industry trends from three different perspectives. They discuss:  ...  Read More
Episode #745: “My CPA Told Me I Can’t Afford a Consultant”. With Morgan Hammon.
Morgan Hammon returns to the show! In this episode, he shines a CPA perspective on what it could mean when practice owners are told they can’t hire a consultant. He talks about the difference between a CPA, financial advisor, consultant, and legal; what the most common diagnosis for low-profit...  Read More
Episode #744: Do You Know All These Marketing Best Practices?
In this episode, consultants Tiff and Denae break down internal and external marketing and the power of each. Specifically they discuss:          What internal and external marketing means               Big picture versus small marketing approaches               Suggestions for startup versus...  Read More
Episode #743: Birdseye View: Practical Application for Growth
Kiera shares what happens when the Dental A-Team comes to your practice — the prep before a consultant shows up, the assessment once boots are on the ground, and the implementations that can bring about a maximum gain with the least amount of effort. Episode resources: Reach out to Kiera:     Read More
Episode #742: Secret Sauce to Having an Engaged Team. With Dr. Ashley Joves
Dr. Ashley Joves is back again to chat with Kiera after last week’s episode. Today, they talk about what the Dental A-Team’s secret is to having such a great and engaged team. Kiera shares the three-year journey it took to get to this point, the plenty of trial and error that happened, and gives...  Read More
Episode #741: What Does Healthy AR Look Like?
Kiera’s back with tactical billing tips, this time about healthy accounts receivable. She compares baseline standards to what practices should be striving to reach optimal AR. The advice she gives in this episode will help your practice collect the money it deserves, keep AR at a manageable amount,...  Read More
Episode #740: Is It Time to Pivot Marketing Tactics?
If you find yourself falling short on getting your ideal patients or converting emergency visits, it might be time to switch marketing gears. In this episode, Tiff and Denae talk about what should go into thoughtful processes for marketing, when to know how to pivot, and how long you should wait to...  Read More
Episode #739: Do You Know What a Healthy Profit Margin Is?
Book club is back! In this episode, Kiera reviews the August book assignment,  by Mike Michalowicz. She talks about what a profit-first mindset means, Mike’s formula for profit, why bigger is not better, what that healthy profit margin for your business looks like, and more. Episode resources: ...  Read More
Episode #738: Keep Your Ops Manual Alive (AKA Relevant)!
Answering the question How often do you update your operations manual? is both easy and hard to do. But in this episode, Tiff and Dana answer it! They discuss the best ways to keep this important document relevant, including what needs to happen each time a tiny change happens and a ton more....  Read More
Episode #737: Pulling Back the Curtain on Dentistry. With Dr. Ashley Joves
Dr. Ashley Joves returns to the podcast to get honest about the chaos of dentistry. Dr. Joves shares her current experiences about low morale and not letting team members down. To that Kiera talks about how to fall in love with the growth process and remember that the bad days are only 10% of life....  Read More
Episode #736: Do Your Job Descriptions Have the Right Pieces?
Tiff and Dana touch on the difficulty of hiring across the country right now. To give your practice a leg up on hiring the right type of people, the consultants give hints on what type of information you should be including in the job advertisements you’re posting — and how these thorough...  Read More
Episode #735: This Is What It Takes to Improve Your Practice
Are you doing what’s necessary to take your business where it needs to go? In this episode, Kiera asks some challenging questions meant to inspire listeners to take a good, hard look at their dedication to the workplace. If you want your team to be made up of hard workers who believe in the...  Read More
Episode #734:  Experts of Dentistry
Who are the faces behind the Dental A-Team coaches/consultants? In this episode, Kiera, Tiff, Britt, Dana, and Denae all introduce themselves and their dentistry backgrounds, plus give the most key takeaway they’ve gained from all the practices they’ve visited. Episode resources: Reach out to the...  Read More
Episode #733: How to Sell a Business. With Pierce Krol.
Back by popular demand: Pierce Krol! In this episode, Pierce talks with Kiera about what it’s like to sell a business you started from scratch. Everything from identity of self, to how businesses being sold are found, what buying companies look at, the hardest parts emotionally, and humorous...  Read More
Episode #732: 3 Questions to Create the Perfect Mission Statement
So often practices over-complicate the creation of their mission statement. Tiff and Dana are here to walk listeners through how to simplify the process and keep it personal. It starts by answering three questions:          What is your ‘why’ in dentistry?               What makes you stand out?  ...  Read More
Episode #731: Employee Check-ins — the RIGHT Way
Want to inspire a better practice culture for free? Master your employee-check-ins! In this episode, Kiera breaks down the structure of the idea employee check-in — the what, why, how, and more. She shares how DAT’s own employee check-ins work as an example, and gives advice on tying raises to...  Read More
Episode #730: Office Autopsy: Succeeding as a Practice in a Challenging Area
It’s time for another practice autopsy! In these fan favorites, Kiera breaks down the success of current clients and shares takeaways that your own practice can put into play. The practice in this episode was born from a pair of dentists fresh out of school. They have a fee-for-service practice in...  Read More
Episode #729: Hire These Positions FIRST as a New Practice
This episode is responding to a listener request! Kiera talks about the first positions to hire for a new practice. She reviews the following:          What’s trainable and not trainable for a new hire               First team members to hire for cash flow               How to gain great talent...  Read More
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