Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode : #620: Mindset Meets Reality
Kiera’s giving three steps to make 2024 a year your entire practice can crush. It’s as easy as one-two-three: Expect to crush it Map out your goals and be disciplined Stick to it Kiera also shares insight on the stumbling blocks most practices face, and how to navigate them and come out on top.  Read More
Episode : #618: How to Make Your Practice Profitable
As a business owner, do you want freedom, autonomy, growth opportunity, and less stress? Kiera and Spiffy Tiffy preview the eleventh system the Dental A-Team will dive deep into next year: practice profitability. To make your practice operate at a high level, you need to put in the work and pull...  Read More
Episode : #617: The Best Confidence Boost
It’s Kiera’s favorite topic: speaking with integrity — to yourself and to other people. When it comes to keeping promises, set the standard with yourself. Boost your confidence today by being honest with yourself about your expectations and owning your words.  Read More
Episode : #616: Does Your Work Environment Feed Your Soul? With Dr. Maggie Augustyn
Dr. Maggie Augustyn is on the podcast to talk about burnout in the dentistry field. Dr. Augustyn gets personal about her experience with burnout and how she got to the other side of it, both personally and professionally. The biggest steps to get there was establishing a better management of...  Read More
Episode : #615: Complete Your Ops Manual in 90 Days!
Kiera and Tiff quickly run through why it’s so important to have your ops manual current and relevant, and how the Dental A-Team can help you get there.  Read More
Episode : #614: Curse of the Missing Lab Cases
A tip for the clinical team! Does your practice have a process for keeping track of lab cases? Kiera walks through the following suggestions to make sure everything is buttoned up:          Establish a process for cases and all the moving parts               Establish a process for checking cases...  Read More
Categories: Hygiene, Pediatric
Episode : #613: Saving Time Hack With Brittany Stone
No-BS Brit joins Kiera for this episode to talk about a way to gain more freedom of time in your practice: with note templates! Believe it or not, establishing a solid note template protocol will save time on the clinical side. Kiera and Brit touch on … How to update note templates Why assessing...  Read More
Episode : #612: Are You CONFIDENT With Your Marketing?
If you’ve been tuning in every week, you’ll know this is theme number 9 out of 12 — Kiera and Tiff are paving the way into 2023 with topics they’ll dive in-depth on beginning in January. This episode looks at marketing — the different types, how to best utilize internal and external opportunities,...  Read More
Categories: Marketing
Episode With Dr. Mustafa Shah-Khan and Dr. Richard Offut: #611 GPOs: Dentists Banding Together + Keeping Autonomy
Kiera is joined by Dr. Richard Offut and Dr. Mustafa Shah-Khan, co-founders of Synergy Dental Partners, to talk about the power of a dental group purchasing organization (or GPO). This approach is an opportunity for general practitioners to compete with mass corporate offices but preserve their...  Read More
Episode : #610: Buying/Selling Practices The Smart and Legal Way With David Cohen
David Cohen is a master at dental law, joining Kiera in this episode to discuss the transitions of buying/selling practices. The pair touches on the legal side of: trends being seen, pitfalls to avoid, benefits and red flags of selling to DSOs, doctor protection, future partner buy-out, and more. ...  Read More
Episode : #609: Let’s Get Elevated Hygiene With Tiffanie Trader
There’s a lot to know under the umbrella of a hygiene department. Kiera and Tiff touch on what the ideal and most efficient hygiene department looks like — including each hygienist bringing in 3 times their hourly rate — and how to run an assessment to know where your department falls on a 5-star...  Read More
Episode: #608: Real Story: 5X Practice Growth
It’s time for another office autopsy! Kiera shares the example of a practice she’s been working with for three years that has grown in value five times from what it started. In her time with the practice, they’ve successfully switched software, changed collection protocol, created an operations...  Read More
Episode : #605: Getting Real: Acquiring a Practice With Dr. Jenny Perna
Dr. Jenny Perna is once again on the podcast! With Kiera, she gets detailed into the realities of acquiring a new practice, and all the miles that come with it. They touch on the following:          Working with banks during a sale, and how to supplement income               Conversations with the...  Read More
Episode : #606: Dynamite Dental Assistants With Tiffanie Trader
This is an episode dedicated to the dental assistants out there. Kiera and Tiff have both worked and loved working as dental assistants, sucking spit and all. They tease out what July 2023 will entail, methods provided by the Dental A-Team to perfect the cog in the wheel (aka those dental...  Read More
#604: Signs Your Practice is Successful
Many dental practices are toeing the line of success and struggle these days. Because the Dental A-Team is visiting so many practices, the consultants are seeing a theme emerge of what sets these two groups apart. Kiera shares those common threads: The offices doing well have … Strong leaders...  Read More
#603: Do THIS to Maximize Your Case Acceptance
Kiera and Tiff are halfway through previewing the systems of 2023! Are you all caught up? Today, they have a question for you: Are you misconstruing what case acceptance means? They share what all the pieces of case acceptance are and why you need to do more than function as an autopilot when...  Read More
#602: Bonuses … Are They a Good Idea?
This episode is about a question that is often emailed in: Are bonuses a good idea? If you’ve been around this podcast, you’ll know Kiera isn’t the biggest fan of bonuses. Here, she shares why that is, alternative ideas to reward your employees, and more.  Read More
#601: Smooth Sailing Scheduling
Your schedule is the heart of the practice — if it’s not done well, everything crumbles from there. Kiera and Tiff share the most important factors to consider when it comes to perfecting your schedule.  The top three questions to ask yourself at the end of the day to know if your scheduling is...  Read More
Episode 600: The Milestone Message
We are 600 episodes into this Dental A-Team podcast! Thank you to our 80,000-plus listeners for being with us along the way. In this milestone episode, Kiera reflects on her journeys in business, life, and dentistry; highlights from the podcast; lessons learned; and more. Here’s to the pieces of...  Read More
Episode 599: Musts for Your Ops Manual vs. Employee Handbook
If you’ve ever questioned whether something should go in your practice’s operations manual or your employee handbook, this is the episode for you. Kiera breaks down the difference between the two resources, how they should be laid out, how often they should be updated, and a ton more.   Read More
Episode 598: What On Earth is an Office Manager Supposed to Do?
Kiera is spilling secrets on what makes the best of the best office managers. She even reads excerpts from her up-and-coming book. Listen to this episode to hear more about the following:          What should Kiera name her book? Suggest ideas and potentially win a $100 Amazon gift card.          ...  Read More
Episode 597: The Elite 5 Star Patient Experience
Kiera and Tiff are continuing to share 12 themes that every single dental practice should implement. These Wednesday episodes are the teasers; the Dental A-Team will dive in fully come 2023, month by month. This episode looks at your practice’s patient experience in detail. We’re talking new...  Read More
Episode 596: The Unfiltered and Dark Side of Business and How to WIN! With Ashley Joves
This episode is a raw reflection by Kiera on the Little Black Dress Podcast with Dr. Ashley Joves (a cosmetic dentist). Nothing is off limits — Kiera shares her experience with eating disorders, a path to divorce, suicide consideration, IVF … all while building a business. If you take anything away...  Read More
Episode 595: "I Don't Have The Time" and Other Lies we Tell Ourselves.
Kiera is cutting through the chatter and getting to the root cause of the phrase “I don’t have time.” She dives into how prioritization and discipline play a role in getting tasks done, why not having time is just an excuse, and the two options you have to get everything done you need to.  Read More
Episode 594: Is Your Billing Healthy? Check Those Two Numbers!
We’re continuing with our weekly introduction to 12 systems — something the Dental A-Team will dive into in full starting 2023. This episode focuses on making billing easy and healthy. Kiera and Tiff share tips on …           How to set up a solid billing department,                The two numbers...  Read More
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