Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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199: Is your office where people WANT to be?
Special guest Cheryl Cornelius is back to talk about establishing the perfect patient experience. Cheryl’s practice in San Antonio received 600+ Google reviews in a short chunk of time thanks to the consistent work of making their office a place patients want to visit. Cheryl shared with Kiera a...  Read More
198: How to Set Up Assisted Hygiene
Time for the Week of How finale! When it comes to assisted hygiene, it can be really good or really bad — it’s up to you. But Kiera’s here to tell you how to do it the best way possible! She mentions the following:          Schedule on an hour/half hour basis               Know where the x’s and...  Read More
 197: Block Scheduling, a COVID Kick-Start
The Week of How continues! In this episode, it’s all about block scheduling and how it can totally help your business out. Kiera shares some important how-tos to consider:          What’s the doctor’s dream schedule?               Consider new patients’ place               Block out times for high...  Read More
196: Insurance Verification: Asterisk Power!
The week of step-by-steps with Kiera continues! Today is about insurance verification — not sexy, but necessary. It’s important to check to make sure your patients are still active with their insurance companies. Below are a few tips to help you out:          Create insurance view to cluster...  Read More
195: Roadmap to "Back to Office" Success
Kiera’s giving a game plan for heading back to the office! As a few offices begin to open back up, here are four ideas to consider as we get ramped back up into practice life.          Get insurance verification dialed in               Block scheduling is your friend!               Utilize...  Read More
194: Kiera’s Book Club, Part 2
The last time Kiera did , it was a huge success! So she’s back for round two of inspiration and good reads. Below are some of the favorites she’s been reading:  by Gino Wickman  by Gino Wickman  by Patrick Lencioni  by Delia Owens  by Patrick Lencioni  by Ryan Holiday  by Garrett...  Read More
193: Magic Phrases That Work Every Time
Kiera shares some key magic phrases that will take your dental squad from B-listers to the A-team! These phrases below add a flare and flavor to your practice. Check ‘em out, and be sure to listen to the episode to know when to use them:          Is this the credit card you’d like to keep on file?...  Read More
192: What Makes You Feel Alive?
Kiera talks all about her trip to Antarctica in this episode, and shares some super interesting facts (who knew you had to sterilize your boots before stepping on land?). The experience she had made her think about life in general, and what we should each be doing to make every day count. Traveling...  Read More
191: Remember, YOU’RE the Magic Sauce
Guess WHAT!? It’s Mark Costes’s birthday today! Happy birthday, Mark! In this episode, Kiera shares the traits she admires about Mark and how each of us should find someone like Mark in our lives. A few of the traits he exemplifies (and traits we should all try and acquire) are loyalty, striving to...  Read More
190: Here’s What the Best Practices Do
Ahhh, nothing like a podcast topic that will fuel your inspiration to be the best practice you can be! Today Kiera shares tips on common themes she’s seeing in the best practices she visits. Here’s the recipe for success:          Doctor is decisive               Office manager is consistent and...  Read More
189: Now’s the Time: Same-Day Treatment
You guys! Kiera’s talking same-day treatment in this episode, how to give patients amazing dental care AND bump up your production rate. This is the time to get this system dialed in so you and your practice can give better VIP patient are. Kiera boils this down for multiple positions:       ...  Read More
188: Treat Your Dental Office Like Disneyland
That’s right, in today’s episode, Kiera talks about how to turn your dental office into a magical wonderland for your patients. That idea centers around having an on-stage and off-stage persona! Remember, your patients are your paycheck; regardless of whether you like them or not, you need to...  Read More
187: The Success Tax
In this episode, Kiera shares a thought that can help us right now: The more we grow as a practice, the more we grow in leadership, the more we evolve as people, there is a success tax. What that means is life is not always rainbow and butterflies. As you become more established and successful,...  Read More
186: Successful Virtual Meetings
Here’s a super quick podcast episode to set you on a better path for having effective virtual meetings. Kiera spills the tea on how The Dental A-Team (a virtually run company) keeps on track:          Utilize Google Drive (or another cloud-based system) for organization               Create an...  Read More
185: What is Your Identity Attached To?
Kiera is joined by Tiffanie Trader in this episode, and the two talk about reestablishing your identity in your current downtime. Remember, you’re more than your job — you’re more than an office manager or hygienist or dental assistant or practice owner. Here are some ideas to help you realize...  Read More
184: Filtering the Wave of Bombardment
Are you getting slammed on all sides with information and emails and webinars and tips for being your best quarantined self? Yeah, us too. In this episode, Kiera shares tips for sorting through the wave of unnecessary information. Her biggest tip: If it didn’t matter before the COVID-19 pandemic,...  Read More
183: Two Sides of the Coin
A quick feel-good episode for your Monday morning. Kiera talks about how people are probably flip-flopping quite a bit these days between being super productive and sinking into depressive thoughts. Kiera’s certainly feeling that. So she gives a couple tips to hang in there:          Instead of...  Read More
182: Let’s Talk Money Buckets
Kiera offers quick tips for shifting your money mindset in this episode, sharing the idea of money buckets in your life. Some of the best practices she shares in this episode include:          Writing down your actual expenses               Writing down your income               Subtracting fixed...  Read More
181: Billing: How to Tackle AR Successfully!
This quickie episode has billing guru Tiffanie Trader discussing with Kiera insurance and patient AR, plus tips to not get your insurance AR quite as high. This is a great topic to tackle right now because you NEED THE CASH FLOW!          Insurance AR: Sit on the phone with your insurance...  Read More
180: Systems 101- Nurture Your Business Now to Bloom Later
This episode is chock-full of valuable information! Kiera is joined by Doctor Desiree Yazdan (previously on episodes  for the rest of the webinars!). Today, Kiera and Dr. Yazdan talk about creating/improving the systems in your office. With everything happening right now, use this time to sustain...  Read More
179: This is the New Normal
In this crossover episode with Doctor Mark Costes, Kiera and Dr. Costes dig down  into the new reality of working during the novel coronavirus pandemic. They recall how quickly the travel bans and closures of nonessential businesses changed their lives; Dr. Costes even had to lay off 45 employees....  Read More
178: How to Work From Home Successfully
Kiera teams up with Dental A-Team traveling coach extraordinaire Tiffanie Trader to talk about the most productive ways to work from home. They discuss setting  boundaries, productivity time slots, book-ending your work hours with activities you look forward to, and establishing routines. Plus, how...  Read More
177: Operations Manual 2.0
Kiera’s walking you through the successful creation, implementation, and next level-ness of operations manual! This episode is broken down into three parts for the three different stages of operations manual creations:     For offices who don’t have an ops manual              Write down job flow  ...  Read More
176: Moving You Forward
With the tumultuous times right now, it’s pretty easy to get discouraged. In this episode, Kiera shares a recent snowshoeing experience she had, and how it relates to life (basically, sometimes life really sucks and you’re too angry to move forward!). Challenging experiences are often thrown at us...  Read More
175: 11+ Ways to Maximize Your COVID-19 Downtime
The Dental A-Team is HERE FOR YOU during this crazy time! We’ve got everything from coaching calls to biweekly webinars to all types of strategy to move you forward. Kiera shares the best way to give your team members virtual support while social distancing is happening, including ideas like…  ...  Read More
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