Patient Communication Solutions for DENTRIX, Eaglesoft, and Opendental Users!
Patient Communication Solutions for DENTRIX, Eaglesoft, and Opendental Users!
Delight your patients and grow your business by leveraging patient communication and automation tools.
Blog By:
Pavan Chakka
Pavan Chakka

The Harsh Reality of Your Dental Practiceโ€™s Google Reviews.

The Harsh Reality of Your Dental Practiceโ€™s Google Reviews.

9/20/2024 4:18:00 AM   |   Comments: 0   |   Views: 136

The harsh reality of yourย dental practice's Google reviews.ย 

99%ย of your patients go home happy with your service.
But 1% (or fewer), not so much.

The reality is that most of your happy patientsโ€”those 99%โ€”wonโ€™t leave a Google reviewย for your dental office on their own.
However, that 1% of unhappy patients are far more likely toย leave a negative reviewย on Google.

These are the peopleย most vocalย about their experience.
ย  ย 1. They may have had miscommunication.
ย  ย 2.ย 
They may have had a bad experience.
ย  ย 3.ย 
They are frustrated and angry.
ย  ย 4.ย 
They want to vent their frustration.
ย  ย 5.ย 
They think a bad review helps others.

Leaving a negative review is one of theย easiest waysย for them to express their dissatisfaction.

If this continues for a year or two,
Your Google profile may end up with...
40 reviews and a 2-star (roughly)

To the outside world, it might seem that 60% of your patients are unhappy with your service.

Thatโ€™s not the reality.

How do you fix this and bring your online profile closer to reality?

You need to turnย some of your happy patients into 5-star Google reviews.

Are you actively seeking reviews from your happy patients?

Drop a comment below!

If you found this post helpful, please share, and repost it. Thank you :)

If you want more Google reviews for your dental office, check out our solution.
https://www.practicedilly.com/dental-reputation-management-software.html

# Google Reviews # Dental Reputation # Patient Feedback # PracticeDilly



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