Everyday Practices Dental Podcast
Everyday Practices Dental Podcast
Everyday Practices follows Regan Robertson, Dr. Chad Johnson and Dr. Maggie Augustyn as they interview dental professionals about everything related to dental practice ownership from productivity & finances, patient interaction, leadership, and more.
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Episode 176 - Tuning Your Dental Team
“Every piano needs tuning. You can have an awesome piano that’s in tune, but that doesn’t mean it’s going to stay in tune. It’s the same with your dental team.” -Dr. Chad Johnson One of the leadership and management concepts that came away from the PDA Workshop in September 2022 was “every piano...  Read More
Episode 175 – Mind-Blowing Shifts to Reimagine the Patient Experience with Paul Vigario
“Creating a really unique, specialized patient experience is a great way to create a competitive-free zone.” -Paul Vigario Too many doctors go through the paces and do what have always been done. But it’s already been done! So there’s nothing special about it.  If you’re doing what everyone else...  Read More
Episode 174 - From Risk to Asset - The One Thing in Your Practice You Aren’t Paying Close Enough Attention To
“As we age things change, and a lot of time we hear ‘that’s just what getting old feels like’….and that is not true!” -Regan Robertson This is the greatest risk to your office. It’s also your number 1 asset.   Do you know what it is? It’s your health.  We’ll be honest. We’re both in our 40s…and if...  Read More
Episode 170 - Don’t Let Dental Entrepreneurial Poverty Happen to You with Regan Robertson & Dr. Chad Johnson
“Entrepreneurial poverty comes from the martyrdom that dentists inflict on themselves…and never get past.” ~Dr. Chad Johnson Entrepreneurial poverty is a real thing.  You own your practice. You know that comes with sacrifices. So you sacrifice yourself, your money, your time…and you don’t ever see...  Read More
Episode 169 - LEAKED! Mike Michalowicz Reveals How Dentists Can Take a Year Off
“This isn’t a race to the biggest company. It’s a journey to being providers for our community in a way that gives us joy and a way that we can support ourselves economically.” ~Mike Michalowicz  Doctor, you can take a four-week vacation. In fact, you could even take off two years from your...  Read More
Episode 168 - Get The Inside Scoop on How Dentists Are Working Only Three Days a Week and Dominating Their Areas!
“I think that’s the beautiful thing about being a dentist and dental practice owner: we can live life on our terms.” ~Dr. Paul Etchison Are you just plain beat from the never-ending grind of owning a dental practice? Are you tired of being pulled in a million different directions, with little time...  Read More
Episode 167 – Hiring Awesome People the First Time
“I haven’t had an easy time hiring, and I think that’s every business owner ever who is being transparent.” ~Dr. Chad Johnson Every business owner can agree on one thing: we want to hire great candidates.  But the reality is, actually hiring candidates is one of the hardest, most stressful parts...  Read More
Episode 166 -  LEAKED! The Weird Hack that Will Boost Your Productivity
“One of the great myths that floats around online that in order to be more productive you have to bring in more services.” ~Regan Robertson We know that revenue is only one driver to success. So clearly there’s more to the story than just adding services.   So what do you do? How do you make the...  Read More
Episode 165 -  Check Out This CE Trick (Before Your Competitors Do)
“Do you know which CE will add value when you put your practice up for sale in the future?” ~Regan Robertson There’s no “silver bullet” to creating a productive, valuable practice. The most successful dental practices carefully craft their systems, teams, and processes to craft the practices of...  Read More
Episode 164 - 1 Creative Hack to Set Your Ideal Dental Practice Office Hours
“If I had an office in Maui and I wanted to surf every morning, I would have my office open from noon – 7pm. If surfing is your thing, then do that, make that a reality.” ~Dr. Chad Johnson What if we told you, you could work whatever hours you want? “Wait,” you say. “Don’t I have to be open 9-5...  Read More
Episode 163 - The Three Ways Successful Dental Practices Integrate Core Values
“Can you see how exciting this is for HR? You now have tangible behaviors that the team can say here is an example of how I was delivering our core values.” ~Regan Robertson Are you struggling with team retention? Or not seeing your team exhibit the behaviors you want in your practice?  If so...  Read More
Episode 161 – Understanding Your Increase in Acceptance Rate with Christine Uhen
“Case acceptance as a percentage is misunderstood, and often set unfairly high in order to measure success.” ~Christine Uhen As a dentist you know what case acceptance is, but unfortunately it’s one of the most misunderstood numbers in dentistry. If taken at face value, it can make you feel like...  Read More
Episode 162 - Stop the Micromanagement!: How the Power of Your Leadership Mindset Can Empower Your Team with Dr. Danny Nguyen
“I said I trusted them. But did I really trust them?” ~Dr. Danny Nguyen Are you feeling burned out? Is your team causing you extra stress and headache? Do you feel like you have to constantly hover over them and tell them what to do…and they still don’t get it right? It’s exhausting and...  Read More
Episode 160 - Your Business Should Be Boring with Dr. Victoria Peterson
“I have this crazy philosophy that my life should be exciting but my business should be predictable.” – Dr. Victoria Peterson Boring is good. In your business anyway. Excitement and adrenaline are wonderful parts of life, but in your business they distract you from the important things like taking...  Read More
Episode 159 - Special Extended Episode: Ozone - The Art of Ozone Science and Asking Questions with Cris Duval, RDH
“We have to ask our patients questions that match the current science. And asking ‘are you brushing’ isn’t good enough anymore.” -Cris Duval, RDH Have you been curious about ozone therapy and what it can do for your patients? So many of you have asked, which is why this is a special extended...  Read More
Episode 158 - Building Patient Loyalty with Shawn Zajas (Part 2)
“I’m trying to get a paradigm shift with patient care. It’s not about the toothbrush…it’s about the patient experience.” -Shawn Zajas How can I create loyal patients? If you’re like most independent dentists this question is on your mind a lot. You’ve probably spent a fair amount of time worrying...  Read More
Episode 157 - Building Patient Loyalty with Shawn Zajas (Part 1)
“If patients align with you, they will never leave for petty reasons.’” -Shawn Zajas How are you different from the dentist down the street?  We really hope your answer isn’t, “I don’t know that I am.” It’s a real challenge so many dentists face today: how do you stand out from the crowd?  As an...  Read More
Episode 156 - Treat the Disease Not Just the Damage (Part 2) with Dr. Kim Kutsch
“We have patients saying ‘can I just use this every day for the rest of my life?’” -Dr. Kim Kutsch Do you want what’s best for your patients? That might seem like a silly question. But take a moment to think about it. If you knew a way to drastically improve the lives of your patients – if you...  Read More
Episode 155 - Treat the Disease, Not Just the Damage (Part 1) with Dr. Kim Kutsch
“We need to look at the patient as a whole and look at what caused that disease.” -Dr.  That’s the way we’ve always done it.  How often have you heard that phrase in dentistry? While there may be some things to be said for doing things how you’re supposed to, when you’re not seeing the results,...  Read More
Episode 153 – From Stressed Dentist to Prosperous Practice with Dr. Austin Whetten
“Instead of just being productive myself as a doctor, we needed to be productive as a whole team.” -Dr. Austin Whetten You’re losing team members. You’re working way too hard. You’re exhausted.  So what can you do? “I was stressing myself out to the max, micromanaging everything, my team hated...  Read More
Episode 152 - Building a Dental Legacy with Dr. Rebekah Browder
“I want to leave behind something positive. It’s my job to take the days I have and improve the lives of those around me.” -Dr. Rebekah Browder When you look back at your life, what do you want people to say about you?  So many dentists go into the industry wanting to make a difference, wanting to...  Read More
Episode 151 - How to Change Your Dental Practice with Dr. Charles Major, Jr.
“If you want to change your practice, change your life, you need to go to PDA.” -Dr. Charles Major, Jr.  It’s not what any dental practice owner wants to see: your schedule is maxed out, but your productivity is dropping.  This is what Dr. Charles Major, Jr. saw happening in his practice. Twelve...  Read More
Episode 150 - Special Extended Episode: Our Top 3 Dental Practice Tips
“These practices aren’t just reserved for the top 1% of dentists. Everyday dentists are doing these things and building incredibly valuable businesses.” -Dr. Victoria Peterson Welcome to the 150th episode of Everyday Practices Dental Podcast!  Before we say anything else, we want to...  Read More
Episode 149 – Getting Your Dental Team on Board with Marketing with Sara Hansen
“Your team is an extension of you. They represent you and your brand with the patients.” -Sara Hansen Most of your patients make the decision to trust – or not trust – you before they even meet you.  Why? Simple answer, it’s because of your team! Think about it…who is the first person a patient...  Read More
Episode 148 - Be a Dental Marketing Champion with Sara Hansen
“The why is important because marketing is about connection and trust.” -Sara Hansen If the patient doesn’t feel like you’re a safe place, they won’t schedule with you. If they don’t trust you, they won’t accept your treatment plan. This is why authentic marketing in dentistry is so important:...  Read More
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