Practice Management, HR and Accounting

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by Dr. Daniel Bird
Dr. Daniel Bird lays out a practical blueprint general dentists can follow to increase their productivity and efficiency, including creating a “no-wait” policy, and offering select same-day treatments and even one-hour crown appointments.
February 2022
by Dr. Derek S. Williams
Dr. Derek S. Williams shares a half-dozen steps dentists can take to grow their business by at least 10%. It all starts with setting the right goals.
February 2022
by Sandie Baillargeon
Today’s competitive job market has left many dental practices short-staffed as candidates decamp for higher-paying positions in other fields. As practice management advisor Sandie Baillargeon explains, it may be time for dentists to reconsider how they approach salary increases, even in the face of stagnant PPO reimbursements.
February 2022
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran says it’s time to update the old adage: Especially when it comes to patient treatment, it is what you say, and also how you say it.
February 2022
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi shares ways certain technologies can help you automate various processes and procedures in your practice.
February 2022
by Kyle Patton, associate editor
In addition to his private practice with two Brooklyn locations, this Townie, who’s known for his cosmetic dentistry work, is also the team dentist for the Brooklyn Nets NBA basketball team. In our exclusive Q&A, he discusses what he learned during his early years as an associate in two corporate dentistry offices, his tips for general dentists looking to up their aesthetic game, and his “dream team” of mentors and instructors, and his can’t-practice-without products and instruments.
January 2022
by Jay Geier
Scheduling Institute founder Jay Geier explains the importance of building rapport with patients, which helps you persuade them to do the right thing when it comes time to accept your suggested treatment.
January 2022
Townies discuss the most effective ways to handle salary increases for their employees.
November 2021
by Dr. Michael Bleeker
Dr. Michael Bleeker discusses features to look for in practice management software and shares advice for dentists who are just starting their careers.
New Grad Edition 2021
by Dr. Thomas Giacobbi
Dentaltown editorial director Dr. Thomas Giacobbi uses his nearly three decades of experience to shed light on some of the questions that new dentists might have upon graduating.
New Grad Edition 2021
by Dr. Sanjukta Mohanta
As an unhappy young dentist, Dr. Sanjukta Mohanta was on the verge of quitting the profession altogether. But once she reconsidered what was most important in her life, she set off in a new direction that still kept her treating patients and making a difference.
October 2021
by Paul Edwards
They don’t teach leadership skills in dental school, but they’re essential to the success of your practice. Paul Edwards, CEO of CEDR HR Solutions, shares his advice and suggestions about how new dentists can hit the ground running.
New Grad Edition 2021
by Rachel Wall, RDH, BS
Developing and maintaining a periodontal care program in a general dental practice requires a few core mindset principles to be shared by the entire team. Dental hygiene coach Rachel Wall, RDH, discusses the most common obstacles to implementing a successful perio program, and how to overcome them.
November 2021
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains the importance of getting to “yes” by tracking your “nos.”
November 2021
by Dr. Thomas Giacobbi
Hiring new employees doesn’t have to be costly and time-consuming. Dentaltown editorial director Dr. Tom Giacobbi shares how dentists can minimize the financial strain and wasted time with an in-depth operations manual.
November 2021
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why all of your treatment plans should consist of work that’s capable of lasting at least five years.
December 2021
by Arselia Gales, assistant editor
The grand prize winner in our 2021 Townie Choice Awards voter contest, this Waukesha, Wisconsin, dentist is an active member of the Dentaltown message boards who says he doesn’t know how he got through dental school without the Dentaltown community. This Townie describes dentistry as “the perfect blend of artistry and medicine” and shares why he thinks CE is so important for dentists at all stages (and some tips he learned from his dinner with Dentaltown founder Dr. Howard Farran).
December 2021
After Townies cast their ballots for their favorite dental services and products, we tallied the results. Now it’s time to announce the winners of the 2021 Townie Choice Awards!
December 2021
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why dentists need to step up their game when it comes to addressing employee issues.
January 2022
by Dr. Claudia T. Le
Dr. Claudia T. Le shares some of the steps she implemented to bring down her overhead costs in accounts receivable, labor, supplies and more, effectively increasing her practice net income by $1,000 a day.
January 2022
by Dr. Tim Goodheart
Dr. Tim Goodheart discusses the importance of scheduling one-on-one meetings with staffers, and several benefits that should result from scheduling and using these meetings effectively.
January 2022
Townies discuss the pros and cons of owning multiples offices or managing one large office
October 2021
by Jodie Heimbach, RDH
Your hygienist might be feeling burned out: An estimated 8% have left the field since the COVID-19 pandemic began, and a recent survey indicates that 43% of them are open to a job change within the next year. Jodie Heimbach explains the steps dentists can take to protect their practice, their sanity and employee retention.
October 2021
by Dr. John A. Wilde
As Dr. John A. Wilde explains, no level of effort and determination can assure perpetually perfect outcomes. When an unhappy patient arrives in the office, his four-step formula enables dentists to address the problem with proficiency and composure.
October 2021
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran discusses some of the biggest mistakes he sees practice owners make when it comes to hiring new employees.
October 2021
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